5 things that most excite me:
-Create video tutorials to help teach users a specific feature or use case
-Make Zap templates to help showcase the thousands of ways customers can use Zapier
-Work with the product team to develop a new feature based on feedback from customers
-Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
-Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have

5 things that least excite me:
-Write and maintain thousands of pages of help documentation
-Engage multiple users at once via chat to answer their questions and troubleshoot problems
-Analyze thousands of support tickets to spot trends the product team can use
-Run ticket review sessions to make sure tone is consistent across Zapier responses
-Ghostwrite documentation for partners to publish on thier own sites