Dear Customer,

We have received word from the merchant.

He would like to deeply apologize for the whole situation and is offering you a new key, as well as two additional Random Steam keys. As before, these would be sent to you in a separate order at no additional charge, and in the response to this ticket.

This time, in order to avoid  the Global Ban error, he would like you to follow the instructions below after you receive the new key:

- Delete the game from your computer, either via Steam or via the Control Panel
- Go to Steam Support website here: https://help.steampowered.com/en/
- Once there, log in using your Steam account details
- Find ARMA 2: Operation Arrowhead using the search bar at the bottom of the page
- Delete the game from your Steam Account completely using the on-screen instructions
- Once everything is deleted, sign out, open the Steam Application, log in, and use your new key

Please confirm whether this solution suits you in a reply to this ticket.

Should you have any other queries please contact us anytime. We are at your service 24/7.

Kind regards,

Bobby