Error Log report

9/14/2016 6:59:13 PM: DEBUG -

9/14/2016 6:59:13 PM: DEBUG - ----------------------------------------
9/14/2016 6:59:13 PM: DEBUG - Program opening, running diagnostics...
9/14/2016 6:59:13 PM: DEBUG - Current OS Full name: Microsoft Windows 10 Home
9/14/2016 6:59:13 PM: DEBUG - Current OS Version: 6.2.9200.0
9/14/2016 6:59:13 PM: DEBUG - Is the current OS 64-bit? True
9/14/2016 6:59:13 PM: DEBUG - Directory program is running in: C:\PHANTASYSTARONLINE2\pso2_bin
9/14/2016 6:59:13 PM: DEBUG - Selected PSO2 Directory: C:\PHANTASYSTARONLINE2\pso2_bin
9/14/2016 6:59:13 PM: DEBUG - Is Unrar Available: True
9/14/2016 6:59:13 PM: DEBUG - Run as Administrator: True
9/14/2016 6:59:13 PM: DEBUG - Is 7zip available: True
9/14/2016 6:59:13 PM: DEBUG - Is 7zip available: True
9/14/2016 6:59:13 PM: DEBUG - ----------------------------------------
9/14/2016 6:59:15 PM: DEBUG - Loading color stuff...
9/14/2016 6:59:15 PM Loading sidebar page...
9/14/2016 6:59:15 PM Program opened successfully! Version 3.0.9.4 [OK!]
9/14/2016 6:59:15 PM Checking for updates, please wait a moment...
9/14/2016 6:59:15 PM: DEBUG - Checking for the latest version of the program...
9/14/2016 6:59:15 PM You have the latest version of the program: 3.0.9.4
9/14/2016 6:59:16 PM Checking for PSO2 Updates...
9/14/2016 6:59:16 PM Done!
9/14/2016 6:59:16 PM Checking for updates to patches...
9/14/2016 6:59:16 PM Current EN Patch version is: patch_2016_09_06
9/14/2016 6:59:16 PM Current Large Files version is: 4/20/2016
9/14/2016 6:59:16 PM Current Story Patch version is: Not Installed
9/14/2016 6:59:17 PM No plugin updates available. [OK!]
9/14/2016 6:59:17 PM All done - System ready!
9/14/2016 6:59:21 PM: DEBUG - Access to the path 'C:\Users\Owner\Documents\SEGA\PHANTASYSTARONLINE2\user.pso2' is denied.
9/14/2016 6:59:21 PM ERROR - Access to the path 'C:\Users\Owner\Documents\SEGA\PHANTASYSTARONLINE2\user.pso2' is denied.
9/14/2016 6:59:27 PM: DEBUG - Looking for user.pso2 file...
9/14/2016 6:59:27 PM Unable to locate a PSO2 settings file. This should NOT happen. Please select Troubleshooting -> Reset PSO2 Settings and try again. [FAILED!]
9/14/2016 6:59:30 PM: DEBUG - Looking for user.pso2 file...
9/14/2016 6:59:30 PM Unable to locate a PSO2 settings file. This should NOT happen. Please select Troubleshooting -> Reset PSO2 Settings and try again. [FAILED!]
9/14/2016 7:08:21 PM: DEBUG - Access to the path 'C:\Users\Owner\Documents\SEGA\PHANTASYSTARONLINE2\user.pso2' is denied.
9/14/2016 7:08:21 PM ERROR - Access to the path 'C:\Users\Owner\Documents\SEGA\PHANTASYSTARONLINE2\user.pso2' is denied.
9/14/2016 7:08:28 PM: DEBUG - Looking for user.pso2 file...
9/14/2016 7:08:28 PM Unable to locate a PSO2 settings file. This should NOT happen. Please select Troubleshooting -> Reset PSO2 Settings and try again. [FAILED!]