Error Log report

9/2/2014 11:53:07 PM: DEBUG -

9/2/2014 11:53:07 PM: DEBUG - ----------------------------------------
9/2/2014 11:53:07 PM: DEBUG - Program opening, running diagnostics...
9/2/2014 11:53:08 PM: DEBUG - Current OS Full name: Microsoft Windows 7 Home Premium
9/2/2014 11:53:08 PM: DEBUG - Current OS Version: 6.1.7601.65536
9/2/2014 11:53:08 PM: DEBUG - Is the current OS 64-bit? True
9/2/2014 11:53:08 PM: DEBUG - Directory program is running in: C:\Users\Mello\Music\PSO1
9/2/2014 11:53:08 PM: DEBUG - Selected PSO2 Directory: C:\PHANTASYSTARONLINE2\pso2_bin
9/2/2014 11:53:08 PM: DEBUG - Is Unrar Available: True
9/2/2014 11:53:08 PM: DEBUG - Run as Administrator: True
9/2/2014 11:53:08 PM: DEBUG - Folder Read/Write: True
9/2/2014 11:53:08 PM: DEBUG - Is 7zip available: True
9/2/2014 11:53:08 PM: DEBUG - ----------------------------------------
9/2/2014 11:53:08 PM Program opened successfully! Version 2.7.3.3 [OK!]
9/2/2014 11:53:08 PM Checking for updates, please wait a moment...
9/2/2014 11:53:12 PM: DEBUG - Checking for the latest version of the program...
9/2/2014 11:53:12 PM You have the latest version of the program: 2.7.3.3
9/2/2014 11:53:12 PM Loading sidebar page...
9/2/2014 11:53:12 PM Checking for PSO2 Updates...
9/2/2014 11:53:16 PM: DEBUG - The operation has timed out
9/2/2014 11:53:16 PM ERROR - The operation has timed out
9/2/2014 11:53:16 PM Done!
9/2/2014 11:53:16 PM Checking for updates to patches...
9/2/2014 11:53:16 PM Current Story Patch version is: Not Installed
9/2/2014 11:53:16 PM Current EN Patch version is: Not Installed
9/2/2014 11:53:16 PM Current Large Files version is: Not Installed
9/2/2014 11:53:16 PM If any of the above versions are incorrect, use the override in options to fix them.
9/2/2014 11:53:16 PM Downloading latest item translation files...
9/2/2014 11:53:46 PM Done!
9/2/2014 11:53:47 PM Does the item patch work with the newest PSO2 version?: Yes
9/2/2014 11:53:47 PM All done - System ready!
9/2/2014 11:53:59 PM Downloading EN patch...
9/2/2014 11:54:07 PM Failed to contact EN Patch website - Patch install/update canceled! [FAILED!]