Just a warning, I'm an asshole when dealing with bottom-tier "techs" online who waste my time by copying and pasting constantly.
Also, here's the TRACERT I did before even talking with this person: http://i27.tinypic.com/j5xkjr.png

System: Welcome **Removed**.
System: Connecting to server. Please wait...
System: Connection with server established.
Me: Technical Support Topic: DSL High Speed Internet
System: Mckayla has joined this session!
System: Connected with Mckayla
Mckayla: Thank you for contacting AT&T Internet Services. How can I help you?
Me: You can stop blocking img.4chan.org
Me: There's this thing in my contract that says "NET NEUTRALITY"
Mckayla: **Removed**, In order to pull up your records may I know your AT&T email address and working DSL telephone number on which you are availing your internet service?
Me: xxx-xxx-xxxx and I don't have an att email address
Me: Once again, all you need to do, is talk to your little managers, and tell them to remove the traffic block.
Me: It's illegal according to the net neutrality contract.
Mckayla: **Removed**, this is to inform you that we are receiving similar complaints from other members also. AT&T members have issues accessing this web site and they are getting a message that AT&T is blocking this web site.However, please be informed that AT&T does not block any web sites for our members. This issue seems to be with the web site itself for the AT&T Internet connections.Therefore, I we would request you to contact the web site owner at the following contact details: Administrator, Chan [email protected] ATTN: 4CHAN.ORG c/o Network Solutions P.O. Box 447 Herndon, VA20172-0447 Phone: 570-708-8780
Me: Bullshit.
Me: I can use a proxy that doesn't go through AT&T and connect to the site just fine.
Mckayla: I feel apologetic to the inconvenience you have experienced in this regard.
Me: My next door neighbor who uses Comcast can connect to the site just fine.
Me: My other neighbor that uses DIALUP can connect just fine.
Me: So you can stop spurting bullshit, and remove the block
Me: It is being done PURPOSEFULLY by AT&T at the router level as anyone who knows jack shit about networking can tell from a simple tracert
Mckayla: **Removed**, we are aware of an outage and the estimated time for repair is [4 hours]. We apologize for any inconvenience, and if you have continued problems, please don't hesitate to contact us back after that time.
Me: Upon tracert, it goes to my local network hub, then doesn't even go to the cross-network superhub in LA, but just dies here in Sacramento.
Me: There is no outage.
Me: AT&T is blocking it.
Me: Stop copying and pasting the email you PR rep sent out.
Mckayla: **Removed** , this issue seems to be with the web site itself for the AT&T Internet connections.Therefore, I we would request you to contact the web site owner at the following contact details:
Mckayla: Administrator, Chan [email protected] ATTN: 4CHAN.ORG c/o Network Solutions P.O. Box 447 Herndon, VA20172-0447 Phone: 570-708-8780
Me: Wow. Are you incapable of what I already said?
Me: IT IS NOT 4CHAN THAT IS BROKEN. EVERY OTHER ISP ON EARTH CAN CONNECT TO IT.
Mckayla: **Removed**, please try after some time.
Me: How about no.
Me: How about you contact the PR manager, tell them to get their head out of their ass, and remove the router-level block to img.4chan.org
Me: just because SOME people are retarded and download DDoS bots to their computers doesn't mean all of us are
Me: that's the equivalent of taking away the drivers license of everyone in a town because ONE person got a DUI
Mckayla: I am sorry to inform you that I am unable to get your information in our records.
Mckayla: May I have your AT&T e-mail address please?
Me: Let me say this ONCE AGAIN
Me: I. DO. NOT. HAVE. NOR. USE. AN. AT&T. EMAIL. ADDRESS.
Mckayla: May I please have your DSL telephone number please
Me: once again, xxx-xxx-xxxx
Mckayla: Thank you.
Me: It would be amazing if you could read that the first time I said that.
Mckayla: **Removed**, I apologize for the inconvenience caused to you.
Me: No you're not.
Mckayla: As I informed you, the issue with the web site is from the web site owner.
Mckayla: Our technicians confirmed it the moment we have escalated the issue to them.
Me: No it's not.
Me: Once again, every ISP on Earth can connect except AT&T.
Mckayla: It seems that they have blocked for AT&T.
Me: And once again, if you actually do a tracert from a node in my region, you can see that it ends still within the local DSLAM transfer station.
Me: 4chan has not blocked AT&T.
Mckayla: I would request you to contact them once.
Me: Do me a favor, actually use your brain, and go to http://status.4chan.org/
Me: the site admin and owner publicly announced that AT&T is purposefully blocking connections specifically to img.4chan.org
Me: And talking with other internet users all around the world, we have confirmed this.
Mckayla: In this case, I would request you to contact our Second Level support team through our voice support team at 1-877-SBC-DSL5.
Me: Was that so hard to say?
Mckayla: They will be able to provide you with more information.
Me: See, we both could've saved so much time if you just said "All I know how to do is copy and paste, so here's the phone number you can call to talk to someone who might actually have a CCNA."
Me: You should really try it some time. Your productivity would go through the roof when dealing with people who actually know technology.
Mckayla: I feel apologetic to the inconvenience you have experienced in this regard.
Mckayla: Is there anything else that I may assist you with today?
Me: No, you don't, but that's OK, because all you can do is copy and paste.
Me: Goodbye.
System: Chat closed.