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  1. Additional scan result of Farbar Recovery Scan Tool (x64) Version:20-07-2015
  2. Ran by Emily at 2015-07-23 16:34:29
  3. Running from C:\Users\Emily\Downloads
  4. Boot Mode: Safe Mode (with Networking)
  5. ==========================================================
  6.  
  7.  
  8. ==================== Accounts: =============================
  9.  
  10. Administrator (S-1-5-21-3892869418-3605459499-3709703033-500 - Administrator - Disabled)
  11. Emily (S-1-5-21-3892869418-3605459499-3709703033-1001 - Administrator - Enabled) => C:\Users\Emily
  12. Guest (S-1-5-21-3892869418-3605459499-3709703033-501 - Limited - Disabled)
  13. HomeGroupUser$ (S-1-5-21-3892869418-3605459499-3709703033-1003 - Limited - Enabled)
  14.  
  15. ==================== Security Center ========================
  16.  
  17. (If an entry is included in the fixlist, it will be removed.)
  18.  
  19. AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
  20. AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
  21.  
  22. ==================== Installed Programs ======================
  23.  
  24. (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
  25.  
  26. AV Voice Changer Software Diamond 8.2 (HKLM-x32\...\AV Voice Changer Software Diamond 8.2) (Version: 8.2.02 - AVSOFT Corp.)
  27. Br Media Player 1.05 (HKLM-x32\...\Br Media Player 1.05) (Version: 1.05 - Br Media Player)
  28. BrowseForTheCause (HKLM-x32\...\{9B5462A7-44E9-4E92-A65F-55F6FEE5901A}) (Version: 1.0.0 - BrowseForTheCause)
  29. Canon MX340 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX340_series) (Version: - )
  30. CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
  31. Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Dell Inc.)
  32. Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Dell Inc.)
  33. Dell Data Vault (Version: 4.3.4.0 - Dell Inc.) Hidden
  34. Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
  35. Dell Product Registration (HKLM-x32\...\{17FFE63C-6734-4950-B488-134B5A2505F7}) (Version: 2.04.0280 - Aviata Inc.)
  36. Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
  37. Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.0.47 - Dell)
  38. Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.0.7.1 - Synaptics Incorporated)
  39. Dell Update (HKLM-x32\...\{9E4750A7-90F6-4181-8A8A-B1ADF4216E93}) (Version: 1.0.1059.0 - Dell Inc.)
  40. Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
  41. Friendly Error (HKLM-x32\...\FriendlyError) (Version: - )
  42. Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)
  43. Google Update Helper (x32 Version: 1.3.28.1 - Google Inc.) Hidden
  44. Gramblr (HKU\S-1-5-21-3892869418-3605459499-3709703033-1001\...\Gramblr) (Version: 1.0.0 - Gramblr)
  45. IMVU Avatar Chat Software (HKU\S-1-5-21-3892869418-3605459499-3709703033-1001\...\IMVU Avatar chat client software BETA) (Version: - )
  46. Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
  47. Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
  48. Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
  49. Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
  50. Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
  51. Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
  52. Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
  53. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
  54. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
  55. Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
  56. Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
  57. Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
  58. Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
  59. Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
  60. My Dell Client Framework (HKLM-x32\...\InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell)
  61. My Dell Client Framework (x32 Version: 1.0.0.3 - Dell) Hidden
  62. Onigiri_US (HKLM-x32\...\{E5A8486E-4E03-4F59-A44A-88399E341F41}) (Version: 1.00.0000 - CyberStep, Inc.)
  63. Origin (HKLM-x32\...\Origin) (Version: 9.2.1.4399 - Electronic Arts, Inc.)
  64. PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
  65. Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
  66. Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
  67. Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.39054 - Realtek Semiconductor Corp.)
  68. Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7161 - Realtek Semiconductor Corp.)
  69. SpaceSoundPro (HKLM\...\SpaceSoundPro) (Version: 1.0 - )
  70. SpaceSoundPro Service (HKLM-x32\...\zz.1139.ssp) (Version: 1.0.0 - CSDI)
  71. The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
  72. The Sims™ 3 Ambitions (HKLM-x32\...\{910F4A29-1134-49E0-AD8B-56E4A3152BD1}) (Version: 4.0.87 - Electronic Arts)
  73. The Sims™ 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
  74. The Sims™ 3 Into the Future (HKLM-x32\...\{A0BBD6C7-B546-4048-B33A-F21F5C9F5B09}) (Version: 21.0.150 - Electronic Arts)
  75. The Sims™ 3 Island Paradise (HKLM-x32\...\{DB21639E-FE55-432C-BCA2-0C5249E3F79E}) (Version: 19.0.101 - Electronic Arts)
  76. The Sims™ 3 Late Night (HKLM-x32\...\{45057FCE-5784-48BE-8176-D9D00AF56C3C}) (Version: 6.0.81 - Electronic Arts)
  77. The Sims™ 3 Master Suite Stuff (HKLM-x32\...\{08A25478-C5DD-4EA7-B168-3D687CA987FF}) (Version: 11.0.84 - Electronic Arts)
  78. The Sims™ 3 Pets (HKLM-x32\...\{C12631C6-804D-4B32-B0DD-8A496462F106}) (Version: 10.0.96 - Electronic Arts)
  79. The Sims™ 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
  80. The Sims™ 3 Showtime (HKLM-x32\...\{3BBFD444-5FAB-49F6-98B1-A1954E831399}) (Version: 12.0.273 - Electronic Arts)
  81. The Sims™ 3 Supernatural (HKLM-x32\...\{B37DAFA5-717D-41F8-BDFB-3A4B68C0B3A1}) (Version: 15.0.135 - Electronic Arts)
  82. The Sims™ 3 University Life (HKLM-x32\...\{F26DE8EF-F2CF-40DC-8CDA-CC0D82D11B36}) (Version: 18.0.126 - Electronic Arts)
  83. The Sims™ 3 World Adventures (HKLM-x32\...\{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}) (Version: 2.0.86 - Electronic Arts)
  84.  
  85. ==================== Custom CLSID (Whitelisted): ==========================
  86.  
  87. (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
  88.  
  89.  
  90. ==================== Restore Points =========================
  91.  
  92. 08-07-2015 16:29:17 Windows Update
  93. 18-07-2015 15:25:15 Windows Update
  94. 22-07-2015 22:16:01 Removed BrowseForTheCause
  95. 23-07-2015 14:50:43 Malwarebytes Anti-Rootkit Restore Point
  96.  
  97. ==================== Hosts content: ===============================
  98.  
  99. (If needed Hosts: directive could be included in the fixlist to reset Hosts.)
  100.  
  101. 2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
  102.  
  103. ==================== Scheduled Tasks (Whitelisted) =============
  104.  
  105. (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
  106.  
  107. Task: {244A44CE-9EE4-416C-B7A1-5BB202CA3697} - System32\Tasks\JBSKSDHMSPFCWJMG => C:\ProgramData\Service1291\Service1291.exe <==== ATTENTION
  108. Task: {2931EDC5-16CE-4D1A-9A06-2E770372F041} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-05-25] (PC-Doctor, Inc.)
  109. Task: {30482E6F-EF50-4625-AC9C-6B9436EB5CC9} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe [2015-05-25] (PC-Doctor, Inc.)
  110. Task: {37FEE765-952C-4B57-AF06-B24DDCFBF3BF} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-03-04] (CyberLink)
  111. Task: {5B139643-925C-4D7A-8880-35DFD04DBB9C} - System32\Tasks\PocketCloud => C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudDesktopApp.exe [2013-08-22] ()
  112. Task: {5D821FED-5C65-4FDE-9503-B066ECA369E5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-14] (Google Inc.)
  113. Task: {67DFECC8-0C84-4B44-A7CF-4F304CBF461F} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-14] (Google Inc.)
  114. Task: {8BD16F0D-7368-4580-B181-C9617DEFD525} - \Microsoft\Windows\Maintenance\Web Tool Updater No Task File <==== ATTENTION
  115. Task: {940B0703-A34D-475C-A686-BC1EE20D29DC} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-04-01] (Aviata Inc)
  116. Task: {A57B2574-9A63-46EC-A80F-C28ECFA94DC9} - \WordSurfer Auto Updater 1.10.0.19 Pending Update No Task File <==== ATTENTION
  117. Task: {A69F1A54-29CB-4D9D-B388-66D6A95BCD39} - System32\Tasks\PocketCloudVirtualChannel => C:\Program Files (x86)\Wyse\PocketCloud\WPCRDPVirtualChannelServer.exe [2013-08-22] ()
  118. Task: {A6E54740-464C-46D3-AD8A-DD9BC5B56E69} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
  119. Task: {A9617280-E34B-4329-8E9A-69DB89E64712} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-04-01] (Aviata Inc)
  120. Task: {B87B5B69-3BE6-48B8-B3D1-2BF7673786CC} - System32\Tasks\CloudKENOVA => C:\Program Files (x86)\CloudScout Parental Control\CloudKENOVA.exe
  121. Task: {BE46AC15-5580-460A-B376-3BB8603EC760} - System32\Tasks\PocketCloudUpdater => C:\Program
  122. Task: {C5F7E5E5-42E5-4AE0-84CD-351B7F1640E4} - \Web Tool Runner No Task File <==== ATTENTION
  123. Task: {CD344F50-9F19-44A8-8D08-BD2FD75ADBB4} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-01-15] (Synaptics Incorporated)
  124. Task: {DB6BB8C8-86A2-4E63-BA30-5B765163B326} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-22] (CyberLink Corp.)
  125. Task: {DEA3F641-7CF5-409A-BA9E-C3A415CE6472} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-06-11] (Dell Inc.)
  126. Task: {E69216D4-500D-4782-A572-CCDA993E2344} - System32\Tasks\DAHCX1 => C:\ProgramData\FlashBeat\FlashBeat.exe <==== ATTENTION
  127. Task: {FD423A2B-869E-4202-BAC4-2FD759B4A9C7} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-07-03] (Microsoft Corporation)
  128.  
  129. (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
  130.  
  131. Task: C:\Windows\Tasks\DAHCX1.job => C:\ProgramData\FlashBeat\FlashBeat.exe <==== ATTENTION
  132. Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  133. Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  134. Task: C:\Windows\Tasks\JBSKSDHMSPFCWJMG.job => C:\ProgramData\Service1291\Service1291.exe <==== ATTENTION
  135.  
  136. ==================== Loaded Modules (Whitelisted) ==============
  137.  
  138. 2014-09-26 03:30 - 2014-03-12 14:22 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
  139. 2014-09-26 03:30 - 2014-03-12 14:22 - 00019232 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
  140. 2015-07-14 17:17 - 2015-07-13 16:55 - 01281864 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.134\libglesv2.dll
  141. 2015-07-14 17:17 - 2015-07-13 16:55 - 00080712 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.134\libegl.dll
  142.  
  143. ==================== Alternate Data Streams (Whitelisted) =========
  144.  
  145. (If an entry is included in the fixlist, only the ADS will be removed.)
  146.  
  147. AlternateDataStreams: C:\Users\Emily\OneDrive:ms-properties
  148.  
  149. ==================== Safe Mode (Whitelisted) ===================
  150.  
  151. (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
  152.  
  153. HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mbamchameleon => ""="Driver"
  154. HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
  155. HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mbamchameleon => ""="Driver"
  156. HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
  157. HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"
  158.  
  159. ==================== EXE Association (Whitelisted) ===============
  160.  
  161. (If an entry is included in the fixlist, the registry item will be restored to default or removed.)
  162.  
  163.  
  164. ==================== Internet Explorer trusted/restricted ===============
  165.  
  166. (If an entry is included in the fixlist, it will be removed from the registry.)
  167.  
  168.  
  169. ==================== Other Areas ============================
  170.  
  171. (Currently there is no automatic fix for this section.)
  172.  
  173. HKU\S-1-5-21-3892869418-3605459499-3709703033-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Dell\BlueLava_1112000xx_inspiron_wallpaper58095_16x9_72dpi_RGB.jpg
  174. DNS Servers: 192.168.1.254
  175. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
  176. Windows Firewall is enabled.
  177.  
  178. ==================== MSCONFIG/TASK MANAGER disabled items ==
  179.  
  180. (Currently there is no automatic fix for this section.)
  181.  
  182.  
  183. ==================== FirewallRules (Whitelisted) ===============
  184.  
  185. (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
  186.  
  187. FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
  188. FirewallRules: [{5E6DCD34-6FAD-49A0-ABF7-D0EBD1B5E39A}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudDesktopApp.exe
  189. FirewallRules: [{5ECF2718-FA06-4CF9-8D31-CC4602494BCF}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\AetherWindowsService.exe
  190. FirewallRules: [{55027E22-0168-4691-BAF2-C393D1E7ECD1}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe
  191. FirewallRules: [{B6E35CF9-4558-43D9-8D4D-01C9242350D6}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE
  192. FirewallRules: [{4EDE0BF0-7042-4EBF-A18F-3278930695AC}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD Cinema\PowerDVDCinema12.exe
  193. FirewallRules: [{85DE05B1-BF8A-41F4-B1A0-91ABB6A46B44}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
  194. FirewallRules: [{745275AD-474E-4C70-99E8-0F68CBECF669}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
  195. FirewallRules: [{40E7DD71-1756-446E-8B41-2D66B439DBF7}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
  196. FirewallRules: [{8C16EA32-BBE5-437B-8920-6EC961683427}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
  197. FirewallRules: [{DEE8E17C-A4DE-447D-9E47-8131EFC07A04}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  198.  
  199. ==================== Faulty Device Manager Devices =============
  200.  
  201. Name: Intel(R) Serial IO I2C Host Controller - 9C61
  202. Description: Intel(R) Serial IO I2C Host Controller - 9C61
  203. Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
  204. Manufacturer: Intel Corporation
  205. Service: iaLPSSi_I2C
  206. Problem: : Windows cannot initialize the device driver for this hardware. (Code 37)
  207. Resolution: The driver returned failure from its DriverEntry routine. Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
  208.  
  209. Name: Intel(R) Serial IO I2C Host Controller - 9C62
  210. Description: Intel(R) Serial IO I2C Host Controller - 9C62
  211. Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
  212. Manufacturer: Intel Corporation
  213. Service: iaLPSSi_I2C
  214. Problem: : Windows cannot initialize the device driver for this hardware. (Code 37)
  215. Resolution: The driver returned failure from its DriverEntry routine. Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
  216.  
  217.  
  218. ==================== Event log errors: =========================
  219.  
  220. Application errors:
  221. ==================
  222. Error: (07/23/2015 04:29:18 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  223. Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
  224.  
  225. Error: (07/23/2015 04:29:18 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  226. Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
  227.  
  228. Error: (07/22/2015 10:16:10 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
  229. Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
  230.  
  231.  
  232. Details:
  233. AddWin32ServiceFiles: Unable to back up image of service McAfee Home Network since QueryServiceConfig API failed
  234.  
  235. System Error:
  236. The system cannot find the file specified.
  237. .
  238.  
  239. Error: (07/22/2015 10:16:10 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
  240. Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
  241.  
  242.  
  243. Details:
  244. AddLegacyDriverFiles: Unable to back up image of binary McAfee Inc. mfencbdc.
  245.  
  246. System Error:
  247. The system cannot find the file specified.
  248. .
  249.  
  250. Error: (07/22/2015 09:11:37 PM) (Source: System Restore) (EventID: 8193) (User: )
  251. Description: Failed to create restore point (Process = C:\Users\Emily\Desktop\mbar\mbar.exe ; Description = Malwarebytes Anti-Rootkit Restore Point; Error = 0x8007043c).
  252.  
  253. Error: (07/22/2015 09:11:37 PM) (Source: System Restore) (EventID: 8193) (User: )
  254. Description: Failed to create restore point (Process = C:\Users\Emily\Desktop\mbar\mbar.exe ; Description = Malwarebytes Anti-Rootkit Restore Point; Error = 0x8007043c).
  255.  
  256. Error: (07/22/2015 08:01:01 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  257. Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
  258.  
  259. Error: (07/22/2015 07:12:29 PM) (Source: ESENT) (EventID: 215) (User: )
  260. Description: WinMail (5912) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.
  261.  
  262. Error: (07/22/2015 06:40:38 PM) (Source: Perflib) (EventID: 1008) (User: )
  263. Description: BITSC:\Windows\System32\bitsperf.dll8
  264.  
  265. Error: (07/22/2015 06:37:43 PM) (Source: Microsoft-Windows-WMI) (EventID: 10) (User: NT AUTHORITY)
  266. Description: Event filter with query "select * from __InstanceModificationEvent where targetinstance isa '__ArbitratorConfiguration'" could not be reactivated in namespace "//./root" because of error 0x80041033. Events cannot be delivered through this filter until the problem is corrected.
  267.  
  268.  
  269. System errors:
  270. =============
  271. Error: (07/23/2015 04:34:34 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
  272. Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
  273. %%1068
  274.  
  275. Error: (07/23/2015 04:34:34 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
  276. Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
  277. %%1068
  278.  
  279. Error: (07/23/2015 04:34:34 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
  280. Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
  281. %%1068
  282.  
  283. Error: (07/23/2015 04:34:25 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  284. Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
  285.  
  286. Error: (07/23/2015 04:34:25 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  287. Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
  288.  
  289. Error: (07/23/2015 04:33:55 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  290. Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
  291.  
  292. Error: (07/23/2015 04:33:55 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  293. Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
  294.  
  295. Error: (07/23/2015 04:33:47 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
  296. Description: 1084WSearchUnavailable{9E175B68-F52A-11D8-B9A5-505054503030}
  297.  
  298. Error: (07/23/2015 04:33:25 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  299. Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
  300.  
  301. Error: (07/23/2015 04:33:25 PM) (Source: DCOM) (EventID: 10005) (User: EMILY-LAPTOP)
  302. Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
  303.  
  304.  
  305. Microsoft Office:
  306. =========================
  307. Error: (07/23/2015 04:29:18 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  308. Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2144927141
  309.  
  310. Error: (07/23/2015 04:29:18 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  311. Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2144927141
  312.  
  313. Error: (07/22/2015 10:16:10 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
  314. Description:
  315. Details:
  316. AddWin32ServiceFiles: Unable to back up image of service McAfee Home Network since QueryServiceConfig API failed
  317.  
  318. System Error:
  319. The system cannot find the file specified.
  320.  
  321. Error: (07/22/2015 10:16:10 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
  322. Description:
  323. Details:
  324. AddLegacyDriverFiles: Unable to back up image of binary McAfee Inc. mfencbdc.
  325.  
  326. System Error:
  327. The system cannot find the file specified.
  328.  
  329. Error: (07/22/2015 09:11:37 PM) (Source: System Restore) (EventID: 8193) (User: )
  330. Description: C:\Users\Emily\Desktop\mbar\mbar.exe Malwarebytes Anti-Rootkit Restore Point0x8007043c
  331.  
  332. Error: (07/22/2015 09:11:37 PM) (Source: System Restore) (EventID: 8193) (User: )
  333. Description: C:\Users\Emily\Desktop\mbar\mbar.exe Malwarebytes Anti-Rootkit Restore Point0x8007043c
  334.  
  335. Error: (07/22/2015 08:01:01 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: EMILY-LAPTOP)
  336. Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2144927141
  337.  
  338. Error: (07/22/2015 07:12:29 PM) (Source: ESENT) (EventID: 215) (User: )
  339. Description: WinMail5912WindowsMail0:
  340.  
  341. Error: (07/22/2015 06:40:38 PM) (Source: Perflib) (EventID: 1008) (User: )
  342. Description: BITSC:\Windows\System32\bitsperf.dll8
  343.  
  344. Error: (07/22/2015 06:37:43 PM) (Source: Microsoft-Windows-WMI) (EventID: 10) (User: NT AUTHORITY)
  345. Description: //./rootselect * from __InstanceModificationEvent where targetinstance isa '__ArbitratorConfiguration'0x80041033
  346.  
  347.  
  348. CodeIntegrity Errors:
  349. ===================================
  350. Date: 2015-07-23 15:36:48.428
  351. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  352.  
  353. Date: 2015-07-23 15:29:45.974
  354. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  355.  
  356. Date: 2015-07-23 15:18:11.271
  357. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  358.  
  359. Date: 2015-07-23 15:14:23.787
  360. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  361.  
  362. Date: 2015-07-23 14:57:39.472
  363. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  364.  
  365. Date: 2015-07-23 14:53:33.347
  366. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  367.  
  368. Date: 2015-07-23 10:31:01.817
  369. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  370.  
  371. Date: 2015-07-22 22:39:40.710
  372. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  373.  
  374. Date: 2015-07-22 22:29:47.552
  375. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  376.  
  377. Date: 2015-07-22 22:22:24.445
  378. Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files (x86)\Common Files\Avnex\vcs64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
  379.  
  380.  
  381. ==================== Memory info ===========================
  382.  
  383. Processor: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
  384. Percentage of memory in use: 30%
  385. Total physical RAM: 4000.18 MB
  386. Available physical RAM: 2773.8 MB
  387. Total Virtual: 5280.18 MB
  388. Available Virtual: 4153.43 MB
  389.  
  390. ==================== Drives ================================
  391.  
  392. Drive c: (OS) (Fixed) (Total:455.92 GB) (Free:362.15 GB) NTFS
  393. Drive d: (Sims3EP11) (CDROM) (Total:6.15 GB) (Free:0 GB) UDF
  394.  
  395. ==================== MBR & Partition Table ==================
  396.  
  397. ========================================================
  398. Disk: 0 (Size: 465.8 GB) (Disk ID: F14E8DAD)
  399.  
  400. Partition: GPT Partition Type.
  401.  
  402. ==================== End of log ============================
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