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Dec 4th, 2014
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  1. I’m working in a hobby internet project of 100+ individuals with a non-profit goal with contributors from around the globe working together. Our project aims to use surveys run through SurveyMonkey to achieve progress in a fair and democratic way. As people with unreliable sources of income and a fluid working base of individuals who come and go as they see fit, we originally looked at Strawpoll as a means of obtaining our ideal results, but eventually settled upon the finer methods of SurveyMonkey for saving our results and using filters.
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  3. The issue that I write to you upon then is in regards to your Terms of Service. I noticed that multiple people per account is a violation of your terms of service. Considering that our project is filled with 100+ anonymous college-age students, the prospect of an enterprise account with an annual cost of $7800 incredibly turns us off to the idea of upgrading, and, with an ideally large surveyor population, the concept of a platinum account at $780 annually plus $65 per user monthly is also way too expensive for us as a non-for-profit project.
  4. This being said, what are the repercussions of a Basic, Select, and/or Gold account having multiple users per a single account? If an account is found to be in violation, say in the hypothetical situation that such a situation involving multiple users on a single account, what would happen to said account? Furthermore, are there any options moving forward that can help us, as a project, afford the more expensive account levels so that we can have multiple users without having to incur the legal wrath of SurveyMonkey?
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  6. I cannot stress enough how important we view SurveyMonkey to be in our enterprise. Our project is a global effort of people united in a single vision and our single vision is what brings us all together. Truth be told, if not for a Skype group, most of us wouldn’t know one another at all. We really have seen SurveyMonkey be used in such positive lights elsewhere and we wish to recreate the success that other groups have had with SurveyMonkey, but from an economic standpoint, we ragtag groups of anonymous young adults cannot afford the wonderful benefits that SurveyMonkey offers for group accounts.
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