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  1. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::Web::InterfaceAgent::new][86] Global handle started...
  2. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::DB::Connect][270] DB.pm->Do (1) SQL: 'SET NAMES utf8'
  3. [Wed Jun 10 23:29:57 2015][Notice][Kernel::System::Auth::DB::Auth] User: root authentication ok (REMOTE_ADDR: 10.x.x.x).
  4. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::User::Preferences::DB::SetPreferences][66] DB.pm->Do (2) SQL: 'DELETE FROM user_preferences WHERE user_id = ? AND preferences_key = ?'
  5. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::User::Preferences::DB::SetPreferences][73] DB.pm->Do (3) SQL: 'INSERT INTO user_preferences (user_id, preferences_key, preferences_value) VALUES (?, ?, ?)'
  6. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::AuthSession::DB::CreateSessionID][317] DB.pm->Do (4) SQL: '
  7. DELETE FROM sessions
  8. WHERE session_id = ?'
  9. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::AuthSession::DB::CreateSessionID][334] DB.pm->Do (5) SQL: 'INSERT INTO sessions (session_id, data_key, data_value, serialized) VALUES (?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?),(?,?,?,?)'
  10. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::Web::InterfaceAgent::DESTROY][953] Global handle stopped.
  11. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::Web::InterfaceAgent::new][86] Global handle started...
  12. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::DB::Connect][270] DB.pm->Do (1) SQL: 'SET NAMES utf8'
  13. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::Web::InterfaceAgent::Run][877] Kernel::Modules::AgentDashboard->new
  14. [Wed Jun 10 23:29:57 2015][Debug][Kernel::System::Web::InterfaceAgent::Run][894] Kernel::Modules::AgentDashboard->run
  15. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:45a257c4c5409d5b85c659dd22862884 TTL:2592000!
  16. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:http://otrs.org/product.xml-de-OTRS-3.2.17 TTL:259200!
  17. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:GetAllCustomQueues::1 TTL:1728000!
  18. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGetStatesByType::StateType::pending reminder!
  19. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:LockList!
  20. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGetStatesByType::StateType::pending auto:pending reminder!
  21. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0100-TicketPendingReminder-10-1-1-Summary TTL:30!
  22. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0100-TicketPendingReminder-10-1-1-Locked-List TTL:30!
  23. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0110-TicketEscalation-10-1-1-Summary TTL:30!
  24. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0110-TicketEscalation-10-1-1-All-List TTL:30!
  25. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGetStatesByType::StateType::new!
  26. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0120-TicketNew-10-1-1-Summary TTL:30!
  27. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0120-TicketNew-10-1-1-All-List TTL:30!
  28. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket290!
  29. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:QueueGetID::5!
  30. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:PriorityList::All!
  31. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGet::ID::1!
  32. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::290::1 TTL:259200!
  33. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGetStatesByType::StateType::open!
  34. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0130-TicketOpen-10-1-1-Summary TTL:30!
  35. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:0130-TicketOpen-10-1-1-All-List TTL:30!
  36. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket291!
  37. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:QueueGetID::6!
  38. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGet::ID::4!
  39. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::291::1 TTL:259200!
  40. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket284!
  41. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::284::1 TTL:259200!
  42. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket279!
  43. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::279::1 TTL:259200!
  44. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket275!
  45. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:QueueGetID::8!
  46. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::275::1 TTL:259200!
  47. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket272!
  48. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::272::1 TTL:259200!
  49. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket54!
  50. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::54::1 TTL:259200!
  51. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket45!
  52. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::45::1 TTL:259200!
  53. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:Cache::GetTicket23!
  54. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketFlagGet::23::1 TTL:259200!
  55. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433973599 AND st.create_time_unix >= 1433887200COUNT10000 TTL:1800!
  56. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Get] Get cached Key:StateGetStatesByType::StateType::closed!
  57. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-10 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-10 00:00:00'COUNT10000 TTL:1800!
  58. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433887199 AND st.create_time_unix >= 1433800800COUNT10000 TTL:1800!
  59. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-09 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-09 00:00:00'COUNT10000 TTL:1800!
  60. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433800799 AND st.create_time_unix >= 1433714400COUNT10000 TTL:1800!
  61. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-08 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-08 00:00:00'COUNT10000 TTL:1800!
  62. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433714399 AND st.create_time_unix >= 1433628000COUNT10000 TTL:1800!
  63. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-07 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-07 00:00:00'COUNT10000 TTL:1800!
  64. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433627999 AND st.create_time_unix >= 1433541600COUNT10000 TTL:1800!
  65. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-06 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-06 00:00:00'COUNT10000 TTL:1800!
  66. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433541599 AND st.create_time_unix >= 1433455200COUNT10000 TTL:1800!
  67. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-05 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-05 00:00:00'COUNT10000 TTL:1800!
  68. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.create_time_unix <= 1433455199 AND st.create_time_unix >= 1433368800COUNT10000 TTL:1800!
  69. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_history th ON st.id = th.ticket_id WHERE 1=1 AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time <= '2015-06-04 23:59:59' AND th.history_type_id IN (1, 27) AND th.state_id IN (2, 3) AND th.create_time >= '2015-06-04 00:00:00'COUNT10000 TTL:1800!
  70. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:TicketStats-1-de-0250-TicketStats TTL:1800!
  71. [Wed Jun 10 23:31:11 2015][Notice][Kernel::System::Cache::Set] Set Key:Calendar1-de TTL:120!
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