Mini-FAQ

Hello Summoners!

As we put the finishing touches on EU Split, I'm sure you have a lot of questions. Here are some of the most common:

Why am I still getting a queue? I thought this split was supposed to fix that!
We're actually in peak playing times on one of our environments right now, and we're opening up the platform cold. After any maintenance there will be queues as players flood the platform, but as it is populated they will disappear. The queues you are used to were from hitting the capacity of the environment - you will no longer be experiencing those throughout the day.

Can I transfer to the other server?
Not yet! It will be available soon, but make yourself comfortable in your new home for a tick.

When does my IP boost start?
It has already started! As we know it may take a little bit of time to get you situated, it's been extended to about 15 days total.

I got a server based in New York! I thought this wasn't supposed to happen anymore!
-OUR BAD-. A couple of them slipped into our loadbalancer, and we've already started to take them out. You will not receive any games from these going forward.