[20:48:59] <Enki> Hello, GM responding to your support call 157216.
[20:49:07] <Xalorum> hello enki
[20:49:10] <Enki> hi
[20:49:22] <Enki> We traced the mail to the disposable alts used
[20:49:38] <Xalorum> ok. that must have been painful
[20:49:49] <Enki> of course we have banned it and the person repsonsible is not an active player so not a great outcome
[20:50:01] <Enki> Unfortunatley the items were sold on Nov 26th
[20:50:46] <Xalorum> so i won't be getting anything back
[20:51:47] <Enki> It is looking that way
[20:51:54] <Enki> I am researchign one item that is in limbo
[20:52:17] <Xalorum> man.  that's quite a kick in the balls
[20:52:17] <Enki> let me load my notes