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  1. Logging started 2017-02-15
  2. [13:17:53] <Pityocamptes> Hello, CM responding to your support call 131811.
  3. [13:20:05] <Tuga> hellu
  4. [13:20:27] <Tuga> hey Dr
  5. [13:20:29] <Pityocamptes> Hello there Tuga. Have you tried attaching a newly made boatlock to your ship to see if that works out for you?
  6. [13:21:04] <Tuga> the prob isnt the ship.. it the boat lock
  7. [13:21:09] <Tuga> was recently made
  8. [13:21:13] <Tuga> and says its in use
  9. [13:22:03] <Pityocamptes> ok, you showed in your initial ticket note that the locks are 1 or 2 months old. It seems one of the GM's has found a link to your locks and this bug here:
  10. [13:22:07] <Pityocamptes> http://forum.wurmonline.com/index.php?/topic/145031-gate-locks-not-attaching/
  11. [13:23:30] <Tuga> well this is boat locks, not gate locks
  12. [13:23:52] <Tuga> and yea every time I spoke about this to gms, they keep pulling back to old bug that was fixed
  13. [13:24:03] <Tuga> yet the bug keeps happening with recent locks
  14. [13:24:12] <Tuga> should be faced and not ignored
  15. [13:24:19] <Pityocamptes> If you look closely in that post, there are players with the same issue on padlocks as well. The issue is not endemic to one type of lock, it's all types that have the issue.
  16. [13:24:43] <Pityocamptes> The problem as a whole is still being looked in to, to rectify the old locks issue as well as ensuring it doesn't happen to new locks.
  17. [13:25:06] <Tuga> If you attach a new lock to a gate/door and remove it today, you CAN reuse the lock. However, there are bugged locks out there which were removed prior to the bug fix which still have the bugged beha
  18. [13:25:10] <Pityocamptes> If it were fixed in it's entirety, that post would have been locked to stop further replies.
  19. [13:25:20] <Tuga> thats from Alectrys in that thread
  20. [13:25:24] <Tuga> this is a new lock
  21. [13:25:32] <Tuga> [22:25:38] You can barely make out the signature of its maker, 'Andderson'.
  22. [13:25:45] <Tuga> I asked him to makeit for me about 2months ago max
  23. [13:26:08] <Tuga> and this is a 95ql boat lock, it actually require skills
  24. [13:26:18] <Tuga> not like spaming locks to lock gates
  25. [13:26:19] <Pityocamptes> Entirely possible that Alectrys misspoke in that post, or even further that the lock Andderson gave you was not freshly made, but one he already had.
  26. [13:26:34] <Tuga> he made them in my deed
  27. [13:26:39] <Tuga> with iron I provided
  28. [13:26:42] <Tuga> in front of me
  29. [13:26:47] <Tuga> its not a old lock
  30. [13:27:36] <Tuga> Ill give u dif example
  31. [13:27:46] <Tuga> I just asked Batlepants to make me one
  32. [13:27:54] <Tuga> he sent me a 96ql boat lock
  33. [13:28:01] <Tuga> I sent it to chaos by mail
  34. [13:28:13] <Pityocamptes> One moment please. Going to speak with the GM that found the issue with your lock. We can see about getting some more specifics on the issue.
  35. [13:28:17] <Tuga> there I locked a boat, wich I unlocked later to attach a lower ql lock to it
  36. [13:28:28] <Tuga> ok
  37. [13:29:19] <Tuga> so I had that new lock in my possecion again. I went to freedom with the lock in my inventory. tryed to lock a boat there and it said the lock was already in use
  38. [13:29:53] <Pityocamptes> Ok, I can see the GM's intention now. They were attempting to consolidate the relevant "there is an issue with my lock" to that one thread.
  39. [13:29:58] <Tuga> I returned to chaos, unlocked the initial boat where I had used that lock, tryed to lock it with that same buggy lock and I could do it
  40. [13:30:05] <Pityocamptes> So, what you are experiencing is the resurgence of an old bug in a new way. That make sense?
  41. [13:30:41] <Tuga> I have no idea, I know Im using new locks, and the game isnt reading when I unlock something that was locked with them
  42. [13:30:59] <Tuga> so when I try to lock something else, it says its alreayd in use
  43. [13:31:04] <Tuga> this is a current bug
  44. [13:31:22] <Tuga> as I was saying
  45. [13:31:23] <Pityocamptes> Ok, either way. All I can have you do is add your information to that post I linked to you already, that way it can be shown to Alectrys that it's a current issue, and not something old.
  46. [13:31:51] <Tuga> so what about my 965ql lock?
  47. [13:31:54] <Pityocamptes> The stance on the bugged locks however is that there are no exchanges, nothing I can do to help you out there, despite wishing I could (it would simplify matters massively).
  48. [13:31:57] <Tuga> 95*
  49. [13:32:13] <Pityocamptes> As only an Arch-GM can do such a thing, and they were informed NOT to do so.
  50. [13:32:49] <Tuga> so I got a item bugged that is extremely hard to make, and the wurm team can not fix that bug and simple at leats exchange the lock for one that could simply use?
  51. [13:33:10] <Tuga> not like oh going to the forge and gonna make one really quick
  52. [13:33:20] <Tuga> a 95ql boat lock is really hard to make
  53. [13:33:23] <Pityocamptes> I was not in on the conversation that resulted in the decision, nor do I have the power to rectify the issue. The only thing I can do for you is make recommendations.
  54. [13:33:31] <Tuga> I need to beg again for one, cause the game is bugged
  55. [13:34:07] <Pityocamptes> You can state your pains in the thread there and hope for the best, but there's nothing within my power to assist further than that. I don't have the skill to make a new lock for you.
  56. [13:34:13] <Tuga> fine Ill take it public
  57. [13:34:26] <Tuga> and mention there that u guys refuse to help players with a bug
  58. [13:34:39] <Tuga> just go post it on forums
  59. [13:34:44] <Pityocamptes> Very well. I wish you the best of luck in the future.
  60. [13:34:46] <Tuga> yea that solves my problem... doesnt
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