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- James C: Hello how can I help you today?
- ME: Hi, for some reason Google has listed my server's IP as junk and now it rejects all my emails.
- James C: Yeah that happens because the cloud servers IP blocks are blacklisted/greylisted
- James C: You would need to use something like sendgrid or some SMTP forwarder to go through
- James C: Since the IPs change between cloud servers we do not manage/support email in the cloud. Which is why the IPs can get black listed as well. Depends Spam or something didnt see it authenticate correctly for the email
- James C: We do however..
- James C: Provide sendgrid bronze level for free.
- James C: you can setup the smtp relay to sendgrid on the serve.r.
- James C: You can sign up for sendgrid via the landing page on the manage.rackspacecloud.com web page.
- James C: You need to setup a relay to go through since the IP is black listed.
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