API tools faq
paste
Guest User

Worst sales chat ever with Spreedly's CEO

a guest
Feb 19th, 2014
183
0
Never
Add comment
Not a member of Pastebin yet? Sign Up, it unlocks many cool features!
text 2.07 KB | None | 0 0
raw download clone embed print report
  1. The following is a chat that I just had on Spreedly website with Justin (Spreedly's CEO):
  2.  
  3. ---
  4. Hello
  5.  
  6. justin:
  7. Hello There
  8.  
  9. Hi Justin
  10.  
  11. Do you have any plan on supporting Chile?
  12.  
  13. justin:
  14. No, none at this time.
  15.  
  16. I see at the active merchant page that there is App55 that supports it (plus many other countries)
  17.  
  18. https://www.app55.com/
  19.  
  20. justin:
  21. Do you have an account with them?
  22.  
  23. no, I've just been aware of their existence checking the AM page
  24.  
  25. i think chile may be very interesting for you... i'm not aware of any simple way of accepting payments, and there are many startup chile companies that would love to do that
  26.  
  27. justin:
  28. Ok. Well, we only add gateways these days for preexisting paying customers who request them.
  29.  
  30. Oh... I guess I'll have to become a paying customer than :)
  31.  
  32. Do you require any minimal transaction amount or just to be a paying customer?
  33.  
  34. justin:
  35. Well it’s case by case
  36.  
  37. justin:
  38. and we really only look at it for the $150 minimum plan
  39.  
  40. justin:
  41. as we don’t charge any fees to add it
  42.  
  43. Which gateways are you currently integrating?
  44.  
  45. ouch, that would require more time then..
  46.  
  47. justin:
  48. Ok. Well good luck. if you want you can send an email to [email protected] <mailto:[email protected]>
  49.  
  50. justin:
  51. and we can notify you if someone else pays for us to add it
  52.  
  53. Which gateways are you currently integrating?
  54.  
  55. justin:
  56. Hey Mr Chile. I think you’ve asked that question in here pretty recently no?
  57.  
  58. lol... yes, and you didn't reply (and i hope that was an automated reply)
  59.  
  60. justin:
  61. Ok. I think for us we use this for more urgent sales issues and we use email for more general inquiries. So for general sales questions feel free to use [email protected] <mailto:[email protected]>
  62.  
  63. congrats, your support sucks
  64.  
  65. i don't think i'll ever want to do business with people who treat interested leads like this
  66.  
  67. have a good day, and good luck if you continue like this
  68.  
  69. justin:
  70. Good day to you too and good luck
  71. ---
  72.  
  73.  
  74. If you are doing sales chat on your website, this is really how you shouldn't reply...especially if you are the CEO!
Advertisement
Add Comment
Please, Sign In to add comment
Public Pastes
We use cookies for various purposes including analytics. By continuing to use Pastebin, you agree to our use of cookies as described in the Cookies Policy.  OK, I Understand
Not a member of Pastebin yet?
Sign Up, it unlocks many cool features!