You are now connected to Joanna from Amazon.com
Me:Cannot order anything, this is my first account and won't let me order.
Hi
Joanna:Hello, my name is Joanna. I'll be happy to help you.
I'm so sorry to hear about that.Before I look into your account, I need to verify that you're the account holder. Can you tell me the name on your account, your e-mail address, and your complete billing address, please?
Me:underground123@mailinator.com
2002 Georgian Ln
Morgan Town, WV 26508
304-296-9195
Also, this is really outrageous.
I cannot order anything.
I haven't broken any amazon TOS.
Joanna:May i know the name on the account please?
Me:I thought I would try amazon after recieving multiple packages from ebay in an amazon form.
Craig G Mullenax
Joanna:Thanks
It appears your account and order are on hold pending further research. This could be due to incorrect or incomplete billing information, or we may just need further authorization for an order. You may have already received an email about this. If you have, please reply to that e-mail with the requested information for the fastest resolution. Otherwise, I can contact an account specialist and let them know you called. I just need to get some information from you, and someone should get back to you within 24 hours.
Is that okay?
Me:I never got an email..
Joanna:Oh so sorry , no worries i'll do that for you
Me:You guys shut down my account
Joanna:so since i already have your name.What is your billing address? (i.e. - The address where you receive your bank/credit card statements)?
Me:Right after I try to order something
This is ridicoulous
Ebay is much better, but I thought I would try amazon because I received amazon packages when I order from ebay.
I already gave you my billing address
Joanna:Thanks for confirming.
Should an Account Specialist need to reach you, what number should they use?
Me:They should email me.
Joanna:YEs they will
May i have the contact # please?
Is that what you have posted ?
Me:I've recently lost my phone..
Joanna:any contact details ?
Me:Yes
My email.
Can you just let me order..
Joanna:as much as i want to , only our account specialist can check your account
they will email you once you can access your account
An Account Specialist will e-mail you within 24 hours regarding your account and order.
Me:Okay.. -.-