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  1. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  2. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  3. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- accountcode =
  4. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- callerid = 9439627846
  5. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  6. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  7. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  8. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  9. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- callington = 1
  10. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/14-1
  11. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- context = default
  12. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  13. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  14. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  15. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- language = en
  16. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- priority = 4
  17. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  18. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  19. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  20. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283971966.740
  21. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283971966.740|DAHDI/14-1|6655555|DAHDI|9439627846|
  22. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9439627846-6655555|2010-09-09 00:22:47
  23. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12416|
  24. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909002247000012416
  25. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283971966.740' and server_ip='127.0.0.1';|
  26. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12416', uniqueid='1283971966.740', callerid='Y0909002247000012416', channel='DAHDI/14-1', phone_code='1', phone_number='9439627846', call_time='2010-09-09 00:22:47', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  27. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  28. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10872';|
  29. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12416', campaign_id='SALESLINE', call_date='2010-09-09 00:22:47', start_epoch='1283971967', status='QUEUE', phone_code='1', phone_number='9439627846', user='VDCL', processed='N', xfercallid='0', uniqueid='1283971966.740', queue_position='1' ;|
  30. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDCL : |12416|0|8719|insert to vicidial_closer_log
  31. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 00:22:47" and lead_id != '12416' and agent_only='';|
  32. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12416' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 00:22:47") );|
  33. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12416',uniqueid='1283971966.740', channel='DAHDI/14-1', callerid='Y0909002247000012416', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909002242' order by vicidial_live_agents.last_state_change limit 1;|
  34. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  35. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12416',uniqueid='1283971966.740', channel='DAHDI/14-1', callerid='Y0909002247000012416', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909002242' order by vicidial_live_agents.last_state_change limit 1;|
  36. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|Dilip|2010-09-08 23:16:33|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909002247000012416' and channel='DAHDI/14-1' order by last_call_time limit 1;|
  37. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909002247000012416
  38. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909002247000012416';|
  39. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12416|Dilip
  40. |UPDATE vicidial_xfer_log set closer='Dilip' where lead_id = '12416' order by call_date desc limit 1;|
  41. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12416
  42. |UPDATE vicidial_closer_log set user='Dilip' where lead_id='12416' order by call_date desc limit 1;|
  43. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090022478600051|127*000*000*001*78600051|ding|DAHDI/14-1|insert to vicidial_manager
  44. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  45. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Dilip' and group_id='SALESLINE';|
  46. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Dilip|SALESLINE|
  47. 2010-09-09 00:22:47|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12416|
  48. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12416' and call_date='2010-09-09 00:22:47';|
  49. 2010-09-09 00:22:49|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 00:22:47|2010-09-09 00:22:49
  50. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  51. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  52. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- accountcode =
  53. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- callerid = 9439627846
  54. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  55. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  56. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  57. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  58. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- callington = 1
  59. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/15-1
  60. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- context = default
  61. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  62. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  63. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  64. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- language = en
  65. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- priority = 4
  66. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  67. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  68. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  69. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283972015.745
  70. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283972015.745|DAHDI/15-1|6655555|DAHDI|9439627846|
  71. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9439627846-6655555|2010-09-09 00:23:36
  72. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12417|
  73. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909002336000012417
  74. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283972015.745' and server_ip='127.0.0.1';|
  75. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12417', uniqueid='1283972015.745', callerid='Y0909002336000012417', channel='DAHDI/15-1', phone_code='1', phone_number='9439627846', call_time='2010-09-09 00:23:36', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  76. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  77. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10873';|
  78. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12417', campaign_id='SALESLINE', call_date='2010-09-09 00:23:36', start_epoch='1283972016', status='QUEUE', phone_code='1', phone_number='9439627846', user='VDCL', processed='N', xfercallid='0', uniqueid='1283972015.745', queue_position='1' ;|
  79. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDCL : |12417|0|8720|insert to vicidial_closer_log
  80. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 00:23:36" and lead_id != '12417' and agent_only='';|
  81. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12417' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 00:23:36") );|
  82. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12417',uniqueid='1283972015.745', channel='DAHDI/15-1', callerid='Y0909002336000012417', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909002331' order by vicidial_live_agents.last_state_change limit 1;|
  83. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  84. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12417',uniqueid='1283972015.745', channel='DAHDI/15-1', callerid='Y0909002336000012417', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909002331' order by vicidial_live_agents.last_state_change limit 1;|
  85. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|Dilip|2010-09-09 00:22:48|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909002336000012417' and channel='DAHDI/15-1' order by last_call_time limit 1;|
  86. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909002336000012417
  87. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909002336000012417';|
  88. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12417|Dilip
  89. |UPDATE vicidial_xfer_log set closer='Dilip' where lead_id = '12417' order by call_date desc limit 1;|
  90. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12417
  91. |UPDATE vicidial_closer_log set user='Dilip' where lead_id='12417' order by call_date desc limit 1;|
  92. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090023368600051|127*000*000*001*78600051|ding|DAHDI/15-1|insert to vicidial_manager
  93. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  94. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Dilip' and group_id='SALESLINE';|
  95. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Dilip|SALESLINE|
  96. 2010-09-09 00:23:36|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12417|
  97. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12417' and call_date='2010-09-09 00:23:36';|
  98. 2010-09-09 00:23:38|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 00:23:36|2010-09-09 00:23:38
  99. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  100. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  101. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- accountcode =
  102. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- callerid = 7205010551
  103. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  104. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  105. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  106. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  107. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- callington = 1
  108. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/17-1
  109. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- context = default
  110. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  111. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  112. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  113. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- language = en
  114. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- priority = 4
  115. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  116. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  117. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  118. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283974994.754
  119. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283974994.754|DAHDI/17-1|6655555|DAHDI|7205010551|
  120. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|7205010551-6655555|2010-09-09 01:13:16
  121. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12418|
  122. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909011316000012418
  123. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283974994.754' and server_ip='127.0.0.1';|
  124. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12418', uniqueid='1283974994.754', callerid='Y0909011316000012418', channel='DAHDI/17-1', phone_code='1', phone_number='7205010551', call_time='2010-09-09 01:13:16', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  125. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  126. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10874';|
  127. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12418', campaign_id='SALESLINE', call_date='2010-09-09 01:13:16', start_epoch='1283974996', status='QUEUE', phone_code='1', phone_number='7205010551', user='VDCL', processed='N', xfercallid='0', uniqueid='1283974994.754', queue_position='1' ;|
  128. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDCL : |12418|0|8721|insert to vicidial_closer_log
  129. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 01:13:16" and lead_id != '12418' and agent_only='';|
  130. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12418' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 01:13:16") );|
  131. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12418',uniqueid='1283974994.754', channel='DAHDI/17-1', callerid='Y0909011316000012418', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909011311' order by vicidial_live_agents.last_state_change limit 1;|
  132. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  133. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12418',uniqueid='1283974994.754', channel='DAHDI/17-1', callerid='Y0909011316000012418', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909011311' order by vicidial_live_agents.last_state_change limit 1;|
  134. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|Dilip|2010-09-09 01:02:07|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909011316000012418' and channel='DAHDI/17-1' order by last_call_time limit 1;|
  135. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909011316000012418
  136. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909011316000012418';|
  137. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12418|Dilip
  138. |UPDATE vicidial_xfer_log set closer='Dilip' where lead_id = '12418' order by call_date desc limit 1;|
  139. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12418
  140. |UPDATE vicidial_closer_log set user='Dilip' where lead_id='12418' order by call_date desc limit 1;|
  141. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090113168600051|127*000*000*001*78600051|ding|DAHDI/17-1|insert to vicidial_manager
  142. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  143. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Dilip' and group_id='SALESLINE';|
  144. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Dilip|SALESLINE|
  145. 2010-09-09 01:13:16|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12418|
  146. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12418' and call_date='2010-09-09 01:13:16';|
  147. 2010-09-09 01:13:17|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 01:13:16|2010-09-09 01:13:17
  148. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  149. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  150. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- accountcode =
  151. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- callerid = 7205010551
  152. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  153. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  154. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  155. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  156. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- callington = 1
  157. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/18-1
  158. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- context = default
  159. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  160. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  161. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  162. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- language = en
  163. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- priority = 4
  164. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  165. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  166. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  167. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283975328.759
  168. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283975328.759|DAHDI/18-1|6655555|DAHDI|7205010551|
  169. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|7205010551-6655555|2010-09-09 01:18:49
  170. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12419|
  171. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909011849000012419
  172. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283975328.759' and server_ip='127.0.0.1';|
  173. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12419', uniqueid='1283975328.759', callerid='Y0909011849000012419', channel='DAHDI/18-1', phone_code='1', phone_number='7205010551', call_time='2010-09-09 01:18:49', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  174. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  175. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10875';|
  176. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12419', campaign_id='SALESLINE', call_date='2010-09-09 01:18:49', start_epoch='1283975329', status='QUEUE', phone_code='1', phone_number='7205010551', user='VDCL', processed='N', xfercallid='0', uniqueid='1283975328.759', queue_position='1' ;|
  177. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDCL : |12419|0|8722|insert to vicidial_closer_log
  178. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 01:18:49" and lead_id != '12419' and agent_only='';|
  179. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12419' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 01:18:49") );|
  180. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12419',uniqueid='1283975328.759', channel='DAHDI/18-1', callerid='Y0909011849000012419', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909011844' order by vicidial_live_agents.last_state_change limit 1;|
  181. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  182. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12419',uniqueid='1283975328.759', channel='DAHDI/18-1', callerid='Y0909011849000012419', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909011844' order by vicidial_live_agents.last_state_change limit 1;|
  183. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|Dilip|2010-09-09 01:13:16|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909011849000012419' and channel='DAHDI/18-1' order by last_call_time limit 1;|
  184. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909011849000012419
  185. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909011849000012419';|
  186. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12419|Dilip
  187. |UPDATE vicidial_xfer_log set closer='Dilip' where lead_id = '12419' order by call_date desc limit 1;|
  188. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12419
  189. |UPDATE vicidial_closer_log set user='Dilip' where lead_id='12419' order by call_date desc limit 1;|
  190. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090118498600051|127*000*000*001*78600051|ding|DAHDI/18-1|insert to vicidial_manager
  191. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  192. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Dilip' and group_id='SALESLINE';|
  193. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |4|Dilip|SALESLINE|
  194. 2010-09-09 01:18:49|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12419|
  195. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12419' and call_date='2010-09-09 01:18:49';|
  196. 2010-09-09 01:18:51|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 01:18:49|2010-09-09 01:18:51
  197. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  198. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  199. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- accountcode =
  200. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- callerid = 9777357404
  201. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  202. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  203. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  204. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  205. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- callington = 1
  206. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/19-1
  207. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- context = default
  208. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  209. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  210. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  211. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- language = en
  212. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- priority = 4
  213. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  214. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  215. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  216. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283995364.766
  217. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283995364.766|DAHDI/19-1|6655555|DAHDI|9777357404|
  218. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9777357404-6655555|2010-09-09 06:52:45
  219. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12420|
  220. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909065245000012420
  221. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283995364.766' and server_ip='127.0.0.1';|
  222. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12420', uniqueid='1283995364.766', callerid='Y0909065245000012420', channel='DAHDI/19-1', phone_code='1', phone_number='9777357404', call_time='2010-09-09 06:52:45', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  223. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  224. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10876';|
  225. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12420', campaign_id='SALESLINE', call_date='2010-09-09 06:52:45', start_epoch='1283995365', status='QUEUE', phone_code='1', phone_number='9777357404', user='VDCL', processed='N', xfercallid='0', uniqueid='1283995364.766', queue_position='1' ;|
  226. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDCL : |12420|0|8723|insert to vicidial_closer_log
  227. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 06:52:45" and lead_id != '12420' and agent_only='';|
  228. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12420' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 06:52:45") );|
  229. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12420',uniqueid='1283995364.766', channel='DAHDI/19-1', callerid='Y0909065245000012420', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909065240' order by vicidial_live_agents.last_state_change limit 1;|
  230. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  231. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12420',uniqueid='1283995364.766', channel='DAHDI/19-1', callerid='Y0909065245000012420', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909065240' order by vicidial_live_agents.last_state_change limit 1;|
  232. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 06:50:29|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909065245000012420' and channel='DAHDI/19-1' order by last_call_time limit 1;|
  233. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909065245000012420
  234. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909065245000012420';|
  235. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12420|Swati
  236. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12420' order by call_date desc limit 1;|
  237. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12420
  238. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12420' order by call_date desc limit 1;|
  239. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090652458600052|127*000*000*001*78600052|ding|DAHDI/19-1|insert to vicidial_manager
  240. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  241. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  242. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Swati|SALESLINE|
  243. 2010-09-09 06:52:45|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12420|
  244. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12420' and call_date='2010-09-09 06:52:45';|
  245. 2010-09-09 06:52:47|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 06:52:45|2010-09-09 06:52:47
  246. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  247. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  248. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- accountcode =
  249. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- callerid = 7205010562
  250. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  251. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  252. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  253. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  254. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- callington = 1
  255. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/20-1
  256. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- context = default
  257. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  258. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  259. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  260. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- language = en
  261. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- priority = 4
  262. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  263. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  264. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  265. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283995521.773
  266. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283995521.773|DAHDI/20-1|6655555|DAHDI|7205010562|
  267. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|7205010562-6655555|2010-09-09 06:55:22
  268. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12421|
  269. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909065522000012421
  270. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283995521.773' and server_ip='127.0.0.1';|
  271. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12421', uniqueid='1283995521.773', callerid='Y0909065522000012421', channel='DAHDI/20-1', phone_code='1', phone_number='7205010562', call_time='2010-09-09 06:55:22', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  272. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  273. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10877';|
  274. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12421', campaign_id='SALESLINE', call_date='2010-09-09 06:55:22', start_epoch='1283995522', status='QUEUE', phone_code='1', phone_number='7205010562', user='VDCL', processed='N', xfercallid='0', uniqueid='1283995521.773', queue_position='1' ;|
  275. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDCL : |12421|0|8724|insert to vicidial_closer_log
  276. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 06:55:22" and lead_id != '12421' and agent_only='';|
  277. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12421' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 06:55:22") );|
  278. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12421',uniqueid='1283995521.773', channel='DAHDI/20-1', callerid='Y0909065522000012421', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909065517' order by vicidial_live_agents.last_state_change limit 1;|
  279. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  280. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12421',uniqueid='1283995521.773', channel='DAHDI/20-1', callerid='Y0909065522000012421', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909065517' order by vicidial_live_agents.last_state_change limit 1;|
  281. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 06:52:46|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909065522000012421' and channel='DAHDI/20-1' order by last_call_time limit 1;|
  282. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909065522000012421
  283. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909065522000012421';|
  284. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12421|Swati
  285. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12421' order by call_date desc limit 1;|
  286. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12421
  287. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12421' order by call_date desc limit 1;|
  288. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090655228600052|127*000*000*001*78600052|ding|DAHDI/20-1|insert to vicidial_manager
  289. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  290. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  291. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Swati|SALESLINE|
  292. 2010-09-09 06:55:22|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12421|
  293. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12421' and call_date='2010-09-09 06:55:22';|
  294. 2010-09-09 06:55:24|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 06:55:22|2010-09-09 06:55:24
  295. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  296. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  297. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- accountcode =
  298. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- callerid = 9776796414
  299. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  300. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  301. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  302. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  303. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- callington = 1
  304. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/21-1
  305. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- context = default
  306. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  307. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  308. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  309. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- language = en
  310. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- priority = 4
  311. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  312. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  313. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  314. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283996210.778
  315. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283996210.778|DAHDI/21-1|6655555|DAHDI|9776796414|
  316. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9776796414-6655555|2010-09-09 07:06:51
  317. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12422|
  318. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909070651000012422
  319. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283996210.778' and server_ip='127.0.0.1';|
  320. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12422', uniqueid='1283996210.778', callerid='Y0909070651000012422', channel='DAHDI/21-1', phone_code='1', phone_number='9776796414', call_time='2010-09-09 07:06:51', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  321. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  322. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10878';|
  323. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12422', campaign_id='SALESLINE', call_date='2010-09-09 07:06:51', start_epoch='1283996211', status='QUEUE', phone_code='1', phone_number='9776796414', user='VDCL', processed='N', xfercallid='0', uniqueid='1283996210.778', queue_position='1' ;|
  324. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDCL : |12422|0|8725|insert to vicidial_closer_log
  325. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 07:06:51" and lead_id != '12422' and agent_only='';|
  326. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12422' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 07:06:51") );|
  327. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12422',uniqueid='1283996210.778', channel='DAHDI/21-1', callerid='Y0909070651000012422', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909070646' order by vicidial_live_agents.last_state_change limit 1;|
  328. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  329. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12422',uniqueid='1283996210.778', channel='DAHDI/21-1', callerid='Y0909070651000012422', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909070646' order by vicidial_live_agents.last_state_change limit 1;|
  330. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 06:55:22|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909070651000012422' and channel='DAHDI/21-1' order by last_call_time limit 1;|
  331. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909070651000012422
  332. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909070651000012422';|
  333. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12422|Swati
  334. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12422' order by call_date desc limit 1;|
  335. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12422
  336. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12422' order by call_date desc limit 1;|
  337. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090706518600052|127*000*000*001*78600052|ding|DAHDI/21-1|insert to vicidial_manager
  338. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  339. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  340. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Swati|SALESLINE|
  341. 2010-09-09 07:06:51|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12422|
  342. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12422' and call_date='2010-09-09 07:06:51';|
  343. 2010-09-09 07:06:53|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 07:06:51|2010-09-09 07:06:53
  344. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  345. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  346. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- accountcode =
  347. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- callerid = 7205010561
  348. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  349. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  350. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  351. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  352. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- callington = 1
  353. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/22-1
  354. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- context = default
  355. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  356. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  357. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  358. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- language = en
  359. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- priority = 4
  360. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  361. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  362. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  363. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1283999698.785
  364. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|AGI Variables: |1283999698.785|DAHDI/22-1|6655555|DAHDI|7205010561|
  365. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|7205010561-6655555|2010-09-09 08:04:59
  366. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12423|
  367. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909080459000012423
  368. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1283999698.785' and server_ip='127.0.0.1';|
  369. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12423', uniqueid='1283999698.785', callerid='Y0909080459000012423', channel='DAHDI/22-1', phone_code='1', phone_number='7205010561', call_time='2010-09-09 08:04:59', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  370. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  371. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10879';|
  372. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12423', campaign_id='SALESLINE', call_date='2010-09-09 08:04:59', start_epoch='1283999699', status='QUEUE', phone_code='1', phone_number='7205010561', user='VDCL', processed='N', xfercallid='0', uniqueid='1283999698.785', queue_position='1' ;|
  373. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDCL : |12423|0|8726|insert to vicidial_closer_log
  374. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 08:04:59" and lead_id != '12423' and agent_only='';|
  375. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12423' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 08:04:59") );|
  376. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12423',uniqueid='1283999698.785', channel='DAHDI/22-1', callerid='Y0909080459000012423', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909080454' order by vicidial_live_agents.last_state_change limit 1;|
  377. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  378. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12423',uniqueid='1283999698.785', channel='DAHDI/22-1', callerid='Y0909080459000012423', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909080454' order by vicidial_live_agents.last_state_change limit 1;|
  379. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 07:06:52|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909080459000012423' and channel='DAHDI/22-1' order by last_call_time limit 1;|
  380. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909080459000012423
  381. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909080459000012423';|
  382. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12423|Swati
  383. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12423' order by call_date desc limit 1;|
  384. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12423
  385. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12423' order by call_date desc limit 1;|
  386. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090804598600052|127*000*000*001*78600052|ding|DAHDI/22-1|insert to vicidial_manager
  387. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  388. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  389. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |4|Swati|SALESLINE|
  390. 2010-09-09 08:04:59|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12423|
  391. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12423' and call_date='2010-09-09 08:04:59';|
  392. 2010-09-09 08:05:01|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 08:04:59|2010-09-09 08:05:01
  393. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  394. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  395. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- accountcode =
  396. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- callerid = 9437041538
  397. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  398. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  399. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  400. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  401. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- callington = 1
  402. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/25-1
  403. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- context = default
  404. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  405. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  406. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  407. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- language = en
  408. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- priority = 4
  409. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  410. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  411. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  412. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284003012.792
  413. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284003012.792|DAHDI/25-1|6655555|DAHDI|9437041538|
  414. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9437041538-6655555|2010-09-09 09:00:14
  415. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12424|
  416. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909090014000012424
  417. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284003012.792' and server_ip='127.0.0.1';|
  418. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12424', uniqueid='1284003012.792', callerid='Y0909090014000012424', channel='DAHDI/25-1', phone_code='1', phone_number='9437041538', call_time='2010-09-09 09:00:14', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  419. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  420. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10880';|
  421. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12424', campaign_id='SALESLINE', call_date='2010-09-09 09:00:14', start_epoch='1284003014', status='QUEUE', phone_code='1', phone_number='9437041538', user='VDCL', processed='N', xfercallid='0', uniqueid='1284003012.792', queue_position='1' ;|
  422. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDCL : |12424|0|8727|insert to vicidial_closer_log
  423. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 09:00:14" and lead_id != '12424' and agent_only='';|
  424. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12424' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 09:00:14") );|
  425. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12424',uniqueid='1284003012.792', channel='DAHDI/25-1', callerid='Y0909090014000012424', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909090009' order by vicidial_live_agents.last_state_change limit 1;|
  426. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  427. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12424',uniqueid='1284003012.792', channel='DAHDI/25-1', callerid='Y0909090014000012424', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909090009' order by vicidial_live_agents.last_state_change limit 1;|
  428. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|Hrushikesh|2010-09-09 07:56:22|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909090014000012424' and channel='DAHDI/25-1' order by last_call_time limit 1;|
  429. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909090014000012424
  430. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909090014000012424';|
  431. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12424|Hrushikesh
  432. |UPDATE vicidial_xfer_log set closer='Hrushikesh' where lead_id = '12424' order by call_date desc limit 1;|
  433. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12424
  434. |UPDATE vicidial_closer_log set user='Hrushikesh' where lead_id='12424' order by call_date desc limit 1;|
  435. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090900148600053|127*000*000*001*78600053|ding|DAHDI/25-1|insert to vicidial_manager
  436. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600053
  437. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hrushikesh' and group_id='SALESLINE';|
  438. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Hrushikesh|SALESLINE|
  439. 2010-09-09 09:00:14|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12424|
  440. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12424' and call_date='2010-09-09 09:00:14';|
  441. 2010-09-09 09:00:15|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 09:00:14|2010-09-09 09:00:15
  442. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  443. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  444. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- accountcode =
  445. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- callerid = 9853348486
  446. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  447. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  448. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  449. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  450. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- callington = 1
  451. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/26-1
  452. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- context = default
  453. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  454. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  455. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  456. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- language = en
  457. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- priority = 4
  458. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  459. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  460. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  461. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284003047.797
  462. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284003047.797|DAHDI/26-1|6655555|DAHDI|9853348486|
  463. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9853348486-6655555|2010-09-09 09:00:49
  464. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12425|
  465. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909090049000012425
  466. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284003047.797' and server_ip='127.0.0.1';|
  467. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12425', uniqueid='1284003047.797', callerid='Y0909090049000012425', channel='DAHDI/26-1', phone_code='1', phone_number='9853348486', call_time='2010-09-09 09:00:49', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  468. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  469. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10881';|
  470. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12425', campaign_id='SALESLINE', call_date='2010-09-09 09:00:49', start_epoch='1284003049', status='QUEUE', phone_code='1', phone_number='9853348486', user='VDCL', processed='N', xfercallid='0', uniqueid='1284003047.797', queue_position='1' ;|
  471. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDCL : |12425|0|8728|insert to vicidial_closer_log
  472. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 09:00:49" and lead_id != '12425' and agent_only='';|
  473. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12425' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 09:00:49") );|
  474. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12425',uniqueid='1284003047.797', channel='DAHDI/26-1', callerid='Y0909090049000012425', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909090044' order by vicidial_live_agents.last_state_change limit 1;|
  475. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  476. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12425',uniqueid='1284003047.797', channel='DAHDI/26-1', callerid='Y0909090049000012425', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909090044' order by vicidial_live_agents.last_state_change limit 1;|
  477. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 08:05:00|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909090049000012425' and channel='DAHDI/26-1' order by last_call_time limit 1;|
  478. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909090049000012425
  479. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909090049000012425';|
  480. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12425|Swati
  481. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12425' order by call_date desc limit 1;|
  482. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12425
  483. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12425' order by call_date desc limit 1;|
  484. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09090900498600052|127*000*000*001*78600052|ding|DAHDI/26-1|insert to vicidial_manager
  485. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  486. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  487. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |5|Swati|SALESLINE|
  488. 2010-09-09 09:00:49|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12425|
  489. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12425' and call_date='2010-09-09 09:00:49';|
  490. 2010-09-09 09:00:50|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 09:00:49|2010-09-09 09:00:50
  491. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  492. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  493. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- accountcode =
  494. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- callerid = 6746549641
  495. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  496. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  497. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  498. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  499. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- callington = 1
  500. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/27-1
  501. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- context = default
  502. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  503. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  504. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  505. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- language = en
  506. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- priority = 4
  507. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  508. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  509. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  510. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284007993.807
  511. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284007993.807|DAHDI/27-1|6655555|DAHDI|6746549641|
  512. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|6746549641-6655555|2010-09-09 10:23:15
  513. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12427|
  514. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909102315000012427
  515. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284007993.807' and server_ip='127.0.0.1';|
  516. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12427', uniqueid='1284007993.807', callerid='Y0909102315000012427', channel='DAHDI/27-1', phone_code='1', phone_number='6746549641', call_time='2010-09-09 10:23:15', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  517. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  518. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10883';|
  519. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12427', campaign_id='SALESLINE', call_date='2010-09-09 10:23:15', start_epoch='1284007995', status='QUEUE', phone_code='1', phone_number='6746549641', user='VDCL', processed='N', xfercallid='0', uniqueid='1284007993.807', queue_position='1' ;|
  520. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDCL : |12427|0|8729|insert to vicidial_closer_log
  521. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 10:23:15" and lead_id != '12427' and agent_only='';|
  522. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12427' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 10:23:15") );|
  523. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12427',uniqueid='1284007993.807', channel='DAHDI/27-1', callerid='Y0909102315000012427', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909102310' order by vicidial_live_agents.last_state_change limit 1;|
  524. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  525. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12427',uniqueid='1284007993.807', channel='DAHDI/27-1', callerid='Y0909102315000012427', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909102310' order by vicidial_live_agents.last_state_change limit 1;|
  526. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|Hrushikesh|2010-09-09 09:10:53|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909102315000012427' and channel='DAHDI/27-1' order by last_call_time limit 1;|
  527. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909102315000012427
  528. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909102315000012427';|
  529. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12427|Hrushikesh
  530. |UPDATE vicidial_xfer_log set closer='Hrushikesh' where lead_id = '12427' order by call_date desc limit 1;|
  531. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12427
  532. |UPDATE vicidial_closer_log set user='Hrushikesh' where lead_id='12427' order by call_date desc limit 1;|
  533. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091023158600053|127*000*000*001*78600053|ding|DAHDI/27-1|insert to vicidial_manager
  534. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600053
  535. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hrushikesh' and group_id='SALESLINE';|
  536. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Hrushikesh|SALESLINE|
  537. 2010-09-09 10:23:15|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12427|
  538. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12427' and call_date='2010-09-09 10:23:15';|
  539. 2010-09-09 10:23:16|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 10:23:15|2010-09-09 10:23:16
  540. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  541. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  542. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- accountcode =
  543. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- callerid = 7205010551
  544. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  545. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  546. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  547. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  548. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- callington = 1
  549. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/28-1
  550. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- context = default
  551. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  552. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  553. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  554. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- language = en
  555. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- priority = 4
  556. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  557. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  558. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  559. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284009095.812
  560. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284009095.812|DAHDI/28-1|6655555|DAHDI|7205010551|
  561. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|7205010551-6655555|2010-09-09 10:41:36
  562. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12428|
  563. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909104136000012428
  564. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284009095.812' and server_ip='127.0.0.1';|
  565. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12428', uniqueid='1284009095.812', callerid='Y0909104136000012428', channel='DAHDI/28-1', phone_code='1', phone_number='7205010551', call_time='2010-09-09 10:41:36', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  566. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  567. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10884';|
  568. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12428', campaign_id='SALESLINE', call_date='2010-09-09 10:41:36', start_epoch='1284009096', status='QUEUE', phone_code='1', phone_number='7205010551', user='VDCL', processed='N', xfercallid='0', uniqueid='1284009095.812', queue_position='1' ;|
  569. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDCL : |12428|0|8730|insert to vicidial_closer_log
  570. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 10:41:36" and lead_id != '12428' and agent_only='';|
  571. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12428' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 10:41:36") );|
  572. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12428',uniqueid='1284009095.812', channel='DAHDI/28-1', callerid='Y0909104136000012428', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909104131' order by vicidial_live_agents.last_state_change limit 1;|
  573. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  574. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12428',uniqueid='1284009095.812', channel='DAHDI/28-1', callerid='Y0909104136000012428', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909104131' order by vicidial_live_agents.last_state_change limit 1;|
  575. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 09:00:49|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909104136000012428' and channel='DAHDI/28-1' order by last_call_time limit 1;|
  576. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909104136000012428
  577. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909104136000012428';|
  578. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12428|Swati
  579. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12428' order by call_date desc limit 1;|
  580. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12428
  581. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12428' order by call_date desc limit 1;|
  582. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091041368600052|127*000*000*001*78600052|ding|DAHDI/28-1|insert to vicidial_manager
  583. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  584. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  585. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |6|Swati|SALESLINE|
  586. 2010-09-09 10:41:36|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12428|
  587. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12428' and call_date='2010-09-09 10:41:36';|
  588. 2010-09-09 10:41:38|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 10:41:36|2010-09-09 10:41:38
  589. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  590. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  591. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- accountcode =
  592. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- callerid = 9583616853
  593. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  594. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  595. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  596. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  597. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- callington = 1
  598. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/29-1
  599. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- context = default
  600. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  601. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  602. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  603. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- language = en
  604. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- priority = 4
  605. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  606. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  607. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  608. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284009987.827
  609. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284009987.827|DAHDI/29-1|6655555|DAHDI|9583616853|
  610. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9583616853-6655555|2010-09-09 10:56:28
  611. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12429|
  612. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909105628000012429
  613. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284009987.827' and server_ip='127.0.0.1';|
  614. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12429', uniqueid='1284009987.827', callerid='Y0909105628000012429', channel='DAHDI/29-1', phone_code='1', phone_number='9583616853', call_time='2010-09-09 10:56:28', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  615. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  616. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10885';|
  617. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12429', campaign_id='SALESLINE', call_date='2010-09-09 10:56:28', start_epoch='1284009988', status='QUEUE', phone_code='1', phone_number='9583616853', user='VDCL', processed='N', xfercallid='0', uniqueid='1284009987.827', queue_position='1' ;|
  618. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDCL : |12429|0|8731|insert to vicidial_closer_log
  619. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 10:56:28" and lead_id != '12429' and agent_only='';|
  620. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12429' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 10:56:28") );|
  621. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12429',uniqueid='1284009987.827', channel='DAHDI/29-1', callerid='Y0909105628000012429', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909105623' order by vicidial_live_agents.last_state_change limit 1;|
  622. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  623. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12429',uniqueid='1284009987.827', channel='DAHDI/29-1', callerid='Y0909105628000012429', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909105623' order by vicidial_live_agents.last_state_change limit 1;|
  624. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 10:49:47|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909105628000012429' and channel='DAHDI/29-1' order by last_call_time limit 1;|
  625. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909105628000012429
  626. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909105628000012429';|
  627. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12429|Basant
  628. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12429' order by call_date desc limit 1;|
  629. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12429
  630. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12429' order by call_date desc limit 1;|
  631. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091056288600051|127*000*000*001*78600051|ding|DAHDI/29-1|insert to vicidial_manager
  632. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  633. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  634. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Basant|SALESLINE|
  635. 2010-09-09 10:56:28|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12429|
  636. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12429' and call_date='2010-09-09 10:56:28';|
  637. 2010-09-09 10:56:30|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 10:56:28|2010-09-09 10:56:30
  638. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  639. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  640. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- accountcode =
  641. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- callerid = 9583616853
  642. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  643. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  644. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  645. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  646. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- callington = 1
  647. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/30-1
  648. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- context = default
  649. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  650. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  651. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  652. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- language = en
  653. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- priority = 4
  654. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  655. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  656. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  657. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284010424.840
  658. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284010424.840|DAHDI/30-1|6655555|DAHDI|9583616853|
  659. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9583616853-6655555|2010-09-09 11:03:45
  660. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12430|
  661. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909110345000012430
  662. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284010424.840' and server_ip='127.0.0.1';|
  663. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12430', uniqueid='1284010424.840', callerid='Y0909110345000012430', channel='DAHDI/30-1', phone_code='1', phone_number='9583616853', call_time='2010-09-09 11:03:45', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  664. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  665. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10886';|
  666. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12430', campaign_id='SALESLINE', call_date='2010-09-09 11:03:45', start_epoch='1284010425', status='QUEUE', phone_code='1', phone_number='9583616853', user='VDCL', processed='N', xfercallid='0', uniqueid='1284010424.840', queue_position='1' ;|
  667. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDCL : |12430|0|8732|insert to vicidial_closer_log
  668. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 11:03:45" and lead_id != '12430' and agent_only='';|
  669. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12430' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 11:03:45") );|
  670. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12430',uniqueid='1284010424.840', channel='DAHDI/30-1', callerid='Y0909110345000012430', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909110340' order by vicidial_live_agents.last_state_change limit 1;|
  671. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  672. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12430',uniqueid='1284010424.840', channel='DAHDI/30-1', callerid='Y0909110345000012430', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909110340' order by vicidial_live_agents.last_state_change limit 1;|
  673. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 11:01:45|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909110345000012430' and channel='DAHDI/30-1' order by last_call_time limit 1;|
  674. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909110345000012430
  675. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909110345000012430';|
  676. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12430|Basant
  677. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12430' order by call_date desc limit 1;|
  678. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12430
  679. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12430' order by call_date desc limit 1;|
  680. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091103458600051|127*000*000*001*78600051|ding|DAHDI/30-1|insert to vicidial_manager
  681. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  682. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  683. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Basant|SALESLINE|
  684. 2010-09-09 11:03:45|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12430|
  685. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12430' and call_date='2010-09-09 11:03:45';|
  686. 2010-09-09 11:03:47|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 11:03:45|2010-09-09 11:03:47
  687. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  688. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  689. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- accountcode =
  690. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- callerid = 9658647074
  691. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  692. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  693. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  694. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  695. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- callington = 1
  696. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/31-1
  697. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- context = default
  698. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  699. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  700. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  701. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- language = en
  702. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- priority = 4
  703. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  704. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  705. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  706. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284012517.845
  707. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284012517.845|DAHDI/31-1|6655555|DAHDI|9658647074|
  708. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9658647074-6655555|2010-09-09 11:38:39
  709. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12431|
  710. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909113839000012431
  711. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284012517.845' and server_ip='127.0.0.1';|
  712. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12431', uniqueid='1284012517.845', callerid='Y0909113839000012431', channel='DAHDI/31-1', phone_code='1', phone_number='9658647074', call_time='2010-09-09 11:38:39', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  713. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  714. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10887';|
  715. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12431', campaign_id='SALESLINE', call_date='2010-09-09 11:38:39', start_epoch='1284012519', status='QUEUE', phone_code='1', phone_number='9658647074', user='VDCL', processed='N', xfercallid='0', uniqueid='1284012517.845', queue_position='1' ;|
  716. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDCL : |12431|0|8733|insert to vicidial_closer_log
  717. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 11:38:39" and lead_id != '12431' and agent_only='';|
  718. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12431' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 11:38:39") );|
  719. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12431',uniqueid='1284012517.845', channel='DAHDI/31-1', callerid='Y0909113839000012431', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909113834' order by vicidial_live_agents.last_state_change limit 1;|
  720. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  721. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12431',uniqueid='1284012517.845', channel='DAHDI/31-1', callerid='Y0909113839000012431', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909113834' order by vicidial_live_agents.last_state_change limit 1;|
  722. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 11:03:46|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909113839000012431' and channel='DAHDI/31-1' order by last_call_time limit 1;|
  723. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909113839000012431
  724. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909113839000012431';|
  725. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12431|Basant
  726. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12431' order by call_date desc limit 1;|
  727. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12431
  728. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12431' order by call_date desc limit 1;|
  729. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091138398600051|127*000*000*001*78600051|ding|DAHDI/31-1|insert to vicidial_manager
  730. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  731. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  732. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Basant|SALESLINE|
  733. 2010-09-09 11:38:39|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12431|
  734. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12431' and call_date='2010-09-09 11:38:39';|
  735. 2010-09-09 11:38:41|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 11:38:39|2010-09-09 11:38:41
  736. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  737. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  738. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- accountcode =
  739. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- callerid = 9437511750
  740. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  741. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  742. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  743. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  744. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- callington = 1
  745. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/1-1
  746. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- context = default
  747. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  748. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  749. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  750. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- language = en
  751. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- priority = 4
  752. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  753. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  754. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  755. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284014329.850
  756. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284014329.850|DAHDI/1-1|6655555|DAHDI|9437511750|
  757. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9437511750-6655555|2010-09-09 12:08:51
  758. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12432|
  759. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909120851000012432
  760. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284014329.850' and server_ip='127.0.0.1';|
  761. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12432', uniqueid='1284014329.850', callerid='Y0909120851000012432', channel='DAHDI/1-1', phone_code='1', phone_number='9437511750', call_time='2010-09-09 12:08:51', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  762. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  763. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10888';|
  764. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12432', campaign_id='SALESLINE', call_date='2010-09-09 12:08:51', start_epoch='1284014331', status='QUEUE', phone_code='1', phone_number='9437511750', user='VDCL', processed='N', xfercallid='0', uniqueid='1284014329.850', queue_position='1' ;|
  765. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- VDCL : |12432|0|8734|insert to vicidial_closer_log
  766. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 12:08:51" and lead_id != '12432' and agent_only='';|
  767. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12432' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 12:08:51") );|
  768. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12432',uniqueid='1284014329.850', channel='DAHDI/1-1', callerid='Y0909120851000012432', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909120846' order by vicidial_live_agents.last_state_change limit 1;|
  769. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  770. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12432',uniqueid='1284014329.850', channel='DAHDI/1-1', callerid='Y0909120851000012432', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909120846' order by vicidial_live_agents.last_state_change limit 1;|
  771. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 11:38:39|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909120851000012432' and channel='DAHDI/1-1' order by last_call_time limit 1;|
  772. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909120851000012432
  773. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909120851000012432';|
  774. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12432|Basant
  775. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12432' order by call_date desc limit 1;|
  776. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12432
  777. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12432' order by call_date desc limit 1;|
  778. 2010-09-09 12:08:51|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091208518600051|127*000*000*001*78600051|ding|DAHDI/1-1|insert to vicidial_manager
  779. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  780. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  781. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- accountcode =
  782. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- callerid = 9777021761
  783. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  784. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  785. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  786. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  787. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- callington = 1
  788. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/2-1
  789. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- context = default
  790. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  791. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  792. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  793. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- language = en
  794. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- priority = 4
  795. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  796. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  797. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  798. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284015348.855
  799. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284015348.855|DAHDI/2-1|6655555|DAHDI|9777021761|
  800. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9777021761-6655555|2010-09-09 12:25:49
  801. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12433|
  802. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909122549000012433
  803. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284015348.855' and server_ip='127.0.0.1';|
  804. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12433', uniqueid='1284015348.855', callerid='Y0909122549000012433', channel='DAHDI/2-1', phone_code='1', phone_number='9777021761', call_time='2010-09-09 12:25:49', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  805. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  806. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10889';|
  807. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12433', campaign_id='SALESLINE', call_date='2010-09-09 12:25:49', start_epoch='1284015349', status='QUEUE', phone_code='1', phone_number='9777021761', user='VDCL', processed='N', xfercallid='0', uniqueid='1284015348.855', queue_position='1' ;|
  808. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- VDCL : |12433|0|8735|insert to vicidial_closer_log
  809. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 12:25:49" and lead_id != '12433' and agent_only='';|
  810. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12433' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 12:25:49") );|
  811. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12433',uniqueid='1284015348.855', channel='DAHDI/2-1', callerid='Y0909122549000012433', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122544' order by vicidial_live_agents.last_state_change limit 1;|
  812. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  813. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12433',uniqueid='1284015348.855', channel='DAHDI/2-1', callerid='Y0909122549000012433', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122544' order by vicidial_live_agents.last_state_change limit 1;|
  814. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 11:02:09|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909122549000012433' and channel='DAHDI/2-1' order by last_call_time limit 1;|
  815. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909122549000012433
  816. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909122549000012433';|
  817. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12433|Swati
  818. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12433' order by call_date desc limit 1;|
  819. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12433
  820. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12433' order by call_date desc limit 1;|
  821. 2010-09-09 12:25:49|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091225498600052|127*000*000*001*78600052|ding|DAHDI/2-1|insert to vicidial_manager
  822. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  823. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  824. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- accountcode =
  825. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- callerid = 9777021761
  826. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  827. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  828. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  829. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  830. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- callington = 1
  831. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/3-1
  832. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- context = default
  833. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  834. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  835. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  836. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- language = en
  837. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- priority = 4
  838. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  839. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  840. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  841. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284015367.860
  842. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284015367.860|DAHDI/3-1|6655555|DAHDI|9777021761|
  843. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9777021761-6655555|2010-09-09 12:26:08
  844. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12434|
  845. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909122608000012434
  846. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284015367.860' and server_ip='127.0.0.1';|
  847. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12434', uniqueid='1284015367.860', callerid='Y0909122608000012434', channel='DAHDI/3-1', phone_code='1', phone_number='9777021761', call_time='2010-09-09 12:26:08', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  848. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  849. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10890';|
  850. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12434', campaign_id='SALESLINE', call_date='2010-09-09 12:26:08', start_epoch='1284015368', status='QUEUE', phone_code='1', phone_number='9777021761', user='VDCL', processed='N', xfercallid='0', uniqueid='1284015367.860', queue_position='1' ;|
  851. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- VDCL : |12434|0|8736|insert to vicidial_closer_log
  852. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 12:26:08" and lead_id != '12434' and agent_only='';|
  853. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12434' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 12:26:08") );|
  854. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12434',uniqueid='1284015367.860', channel='DAHDI/3-1', callerid='Y0909122608000012434', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122603' order by vicidial_live_agents.last_state_change limit 1;|
  855. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  856. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12434',uniqueid='1284015367.860', channel='DAHDI/3-1', callerid='Y0909122608000012434', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122603' order by vicidial_live_agents.last_state_change limit 1;|
  857. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 12:08:51|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909122608000012434' and channel='DAHDI/3-1' order by last_call_time limit 1;|
  858. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909122608000012434
  859. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909122608000012434';|
  860. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12434|Basant
  861. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12434' order by call_date desc limit 1;|
  862. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12434
  863. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12434' order by call_date desc limit 1;|
  864. 2010-09-09 12:26:08|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091226088600051|127*000*000*001*78600051|ding|DAHDI/3-1|insert to vicidial_manager
  865. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  866. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  867. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- accountcode =
  868. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- callerid = 9777021761
  869. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  870. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  871. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  872. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  873. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- callington = 1
  874. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/4-1
  875. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- context = default
  876. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  877. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  878. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  879. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- language = en
  880. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- priority = 4
  881. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  882. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  883. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  884. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284015454.865
  885. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284015454.865|DAHDI/4-1|6655555|DAHDI|9777021761|
  886. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9777021761-6655555|2010-09-09 12:27:36
  887. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12435|
  888. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909122736000012435
  889. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284015454.865' and server_ip='127.0.0.1';|
  890. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12435', uniqueid='1284015454.865', callerid='Y0909122736000012435', channel='DAHDI/4-1', phone_code='1', phone_number='9777021761', call_time='2010-09-09 12:27:36', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  891. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  892. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10891';|
  893. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12435', campaign_id='SALESLINE', call_date='2010-09-09 12:27:36', start_epoch='1284015456', status='QUEUE', phone_code='1', phone_number='9777021761', user='VDCL', processed='N', xfercallid='0', uniqueid='1284015454.865', queue_position='1' ;|
  894. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDCL : |12435|0|8737|insert to vicidial_closer_log
  895. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 12:27:36" and lead_id != '12435' and agent_only='';|
  896. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12435' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 12:27:36") );|
  897. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12435',uniqueid='1284015454.865', channel='DAHDI/4-1', callerid='Y0909122736000012435', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122731' order by vicidial_live_agents.last_state_change limit 1;|
  898. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  899. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12435',uniqueid='1284015454.865', channel='DAHDI/4-1', callerid='Y0909122736000012435', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909122731' order by vicidial_live_agents.last_state_change limit 1;|
  900. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 12:25:50|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909122736000012435' and channel='DAHDI/4-1' order by last_call_time limit 1;|
  901. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909122736000012435
  902. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909122736000012435';|
  903. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12435|Swati
  904. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12435' order by call_date desc limit 1;|
  905. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12435
  906. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12435' order by call_date desc limit 1;|
  907. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091227368600052|127*000*000*001*78600052|ding|DAHDI/4-1|insert to vicidial_manager
  908. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  909. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  910. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |7|Swati|SALESLINE|
  911. 2010-09-09 12:27:36|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12435|
  912. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12435' and call_date='2010-09-09 12:27:36';|
  913. 2010-09-09 12:27:37|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 12:27:36|2010-09-09 12:27:37
  914. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  915. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  916. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- accountcode =
  917. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- callerid = 9238227858
  918. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  919. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  920. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  921. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  922. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- callington = 1
  923. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/5-1
  924. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- context = default
  925. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  926. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  927. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  928. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- language = en
  929. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- priority = 4
  930. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  931. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  932. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  933. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284017180.870
  934. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284017180.870|DAHDI/5-1|6655555|DAHDI|9238227858|
  935. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9238227858-6655555|2010-09-09 12:56:21
  936. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12436|
  937. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909125621000012436
  938. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284017180.870' and server_ip='127.0.0.1';|
  939. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12436', uniqueid='1284017180.870', callerid='Y0909125621000012436', channel='DAHDI/5-1', phone_code='1', phone_number='9238227858', call_time='2010-09-09 12:56:21', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  940. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  941. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10892';|
  942. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12436', campaign_id='SALESLINE', call_date='2010-09-09 12:56:21', start_epoch='1284017181', status='QUEUE', phone_code='1', phone_number='9238227858', user='VDCL', processed='N', xfercallid='0', uniqueid='1284017180.870', queue_position='1' ;|
  943. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- VDCL : |12436|0|8738|insert to vicidial_closer_log
  944. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 12:56:21" and lead_id != '12436' and agent_only='';|
  945. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12436' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 12:56:21") );|
  946. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12436',uniqueid='1284017180.870', channel='DAHDI/5-1', callerid='Y0909125621000012436', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909125616' order by vicidial_live_agents.last_state_change limit 1;|
  947. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  948. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12436',uniqueid='1284017180.870', channel='DAHDI/5-1', callerid='Y0909125621000012436', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909125616' order by vicidial_live_agents.last_state_change limit 1;|
  949. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 12:26:09|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909125621000012436' and channel='DAHDI/5-1' order by last_call_time limit 1;|
  950. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909125621000012436
  951. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909125621000012436';|
  952. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12436|Basant
  953. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12436' order by call_date desc limit 1;|
  954. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12436
  955. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12436' order by call_date desc limit 1;|
  956. 2010-09-09 12:56:21|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091256218600051|127*000*000*001*78600051|ding|DAHDI/5-1|insert to vicidial_manager
  957. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  958. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  959. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- accountcode =
  960. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- callerid = 9777248727
  961. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  962. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  963. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  964. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  965. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- callington = 1
  966. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/6-1
  967. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- context = default
  968. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  969. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  970. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  971. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- language = en
  972. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- priority = 4
  973. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  974. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  975. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  976. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284017762.875
  977. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284017762.875|DAHDI/6-1|6655555|DAHDI|9777248727|
  978. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9777248727-6655555|2010-09-09 13:06:04
  979. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12437|
  980. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909130604000012437
  981. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284017762.875' and server_ip='127.0.0.1';|
  982. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12437', uniqueid='1284017762.875', callerid='Y0909130604000012437', channel='DAHDI/6-1', phone_code='1', phone_number='9777248727', call_time='2010-09-09 13:06:04', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  983. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  984. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10893';|
  985. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12437', campaign_id='SALESLINE', call_date='2010-09-09 13:06:04', start_epoch='1284017764', status='QUEUE', phone_code='1', phone_number='9777248727', user='VDCL', processed='N', xfercallid='0', uniqueid='1284017762.875', queue_position='1' ;|
  986. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDCL : |12437|0|8739|insert to vicidial_closer_log
  987. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 13:06:04" and lead_id != '12437' and agent_only='';|
  988. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12437' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 13:06:04") );|
  989. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12437',uniqueid='1284017762.875', channel='DAHDI/6-1', callerid='Y0909130604000012437', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909130559' order by vicidial_live_agents.last_state_change limit 1;|
  990. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  991. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12437',uniqueid='1284017762.875', channel='DAHDI/6-1', callerid='Y0909130604000012437', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909130559' order by vicidial_live_agents.last_state_change limit 1;|
  992. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|Swati|2010-09-09 12:27:36|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909130604000012437' and channel='DAHDI/6-1' order by last_call_time limit 1;|
  993. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909130604000012437
  994. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909130604000012437';|
  995. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12437|Swati
  996. |UPDATE vicidial_xfer_log set closer='Swati' where lead_id = '12437' order by call_date desc limit 1;|
  997. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12437
  998. |UPDATE vicidial_closer_log set user='Swati' where lead_id='12437' order by call_date desc limit 1;|
  999. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091306048600052|127*000*000*001*78600052|ding|DAHDI/6-1|insert to vicidial_manager
  1000. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  1001. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Swati' and group_id='SALESLINE';|
  1002. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |8|Swati|SALESLINE|
  1003. 2010-09-09 13:06:04|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12437|
  1004. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12437' and call_date='2010-09-09 13:06:04';|
  1005. 2010-09-09 13:06:05|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 13:06:04|2010-09-09 13:06:05
  1006. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1007. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1008. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1009. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- callerid = 6746571366
  1010. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1011. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1012. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1013. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1014. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1015. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/7-1
  1016. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- context = default
  1017. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1018. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1019. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1020. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- language = en
  1021. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1022. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1023. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1024. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1025. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284018009.880
  1026. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284018009.880|DAHDI/7-1|6655555|DAHDI|6746571366|
  1027. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|6746571366-6655555|2010-09-09 13:10:10
  1028. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12438|
  1029. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909131010000012438
  1030. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284018009.880' and server_ip='127.0.0.1';|
  1031. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12438', uniqueid='1284018009.880', callerid='Y0909131010000012438', channel='DAHDI/7-1', phone_code='1', phone_number='6746571366', call_time='2010-09-09 13:10:10', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1032. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1033. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10894';|
  1034. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12438', campaign_id='SALESLINE', call_date='2010-09-09 13:10:10', start_epoch='1284018010', status='QUEUE', phone_code='1', phone_number='6746571366', user='VDCL', processed='N', xfercallid='0', uniqueid='1284018009.880', queue_position='1' ;|
  1035. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDCL : |12438|0|8740|insert to vicidial_closer_log
  1036. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 13:10:10" and lead_id != '12438' and agent_only='';|
  1037. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12438' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 13:10:10") );|
  1038. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12438',uniqueid='1284018009.880', channel='DAHDI/7-1', callerid='Y0909131010000012438', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909131005' order by vicidial_live_agents.last_state_change limit 1;|
  1039. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1040. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12438',uniqueid='1284018009.880', channel='DAHDI/7-1', callerid='Y0909131010000012438', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909131005' order by vicidial_live_agents.last_state_change limit 1;|
  1041. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 12:56:22|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909131010000012438' and channel='DAHDI/7-1' order by last_call_time limit 1;|
  1042. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909131010000012438
  1043. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909131010000012438';|
  1044. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12438|Basant
  1045. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12438' order by call_date desc limit 1;|
  1046. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12438
  1047. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12438' order by call_date desc limit 1;|
  1048. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091310108600051|127*000*000*001*78600051|ding|DAHDI/7-1|insert to vicidial_manager
  1049. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1050. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  1051. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |4|Basant|SALESLINE|
  1052. 2010-09-09 13:10:10|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12438|
  1053. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12438' and call_date='2010-09-09 13:10:10';|
  1054. 2010-09-09 13:10:12|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 13:10:10|2010-09-09 13:10:12
  1055. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1056. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1057. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1058. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- callerid = 9337544068
  1059. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1060. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1061. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1062. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1063. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1064. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/8-1
  1065. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- context = default
  1066. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1067. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1068. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1069. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- language = en
  1070. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1071. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1072. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1073. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1074. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284019290.899
  1075. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284019290.899|DAHDI/8-1|6655555|DAHDI|9337544068|
  1076. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9337544068-6655555|2010-09-09 13:31:31
  1077. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12439|
  1078. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909133131000012439
  1079. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284019290.899' and server_ip='127.0.0.1';|
  1080. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12439', uniqueid='1284019290.899', callerid='Y0909133131000012439', channel='DAHDI/8-1', phone_code='1', phone_number='9337544068', call_time='2010-09-09 13:31:31', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1081. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1082. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10895';|
  1083. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12439', campaign_id='SALESLINE', call_date='2010-09-09 13:31:31', start_epoch='1284019291', status='QUEUE', phone_code='1', phone_number='9337544068', user='VDCL', processed='N', xfercallid='0', uniqueid='1284019290.899', queue_position='1' ;|
  1084. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDCL : |12439|0|8741|insert to vicidial_closer_log
  1085. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 13:31:31" and lead_id != '12439' and agent_only='';|
  1086. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12439' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 13:31:31") );|
  1087. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12439',uniqueid='1284019290.899', channel='DAHDI/8-1', callerid='Y0909133131000012439', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909133126' order by vicidial_live_agents.last_state_change limit 1;|
  1088. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1089. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12439',uniqueid='1284019290.899', channel='DAHDI/8-1', callerid='Y0909133131000012439', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909133126' order by vicidial_live_agents.last_state_change limit 1;|
  1090. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 13:28:05|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909133131000012439' and channel='DAHDI/8-1' order by last_call_time limit 1;|
  1091. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909133131000012439
  1092. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909133131000012439';|
  1093. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12439|Basant
  1094. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12439' order by call_date desc limit 1;|
  1095. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12439
  1096. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12439' order by call_date desc limit 1;|
  1097. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091331318600051|127*000*000*001*78600051|ding|DAHDI/8-1|insert to vicidial_manager
  1098. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1099. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  1100. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |5|Basant|SALESLINE|
  1101. 2010-09-09 13:31:31|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12439|
  1102. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12439' and call_date='2010-09-09 13:31:31';|
  1103. 2010-09-09 13:31:33|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 13:31:31|2010-09-09 13:31:33
  1104. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1105. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1106. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1107. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- callerid = 9437138824
  1108. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1109. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1110. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1111. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1112. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1113. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/10-1
  1114. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- context = default
  1115. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1116. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1117. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1118. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- language = en
  1119. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1120. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1121. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1122. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1123. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284026532.16
  1124. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284026532.16|DAHDI/10-1|6655555|DAHDI|9437138824|
  1125. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9437138824-6655555|2010-09-09 15:32:13
  1126. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12440|
  1127. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909153213000012440
  1128. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284026532.16' and server_ip='127.0.0.1';|
  1129. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12440', uniqueid='1284026532.16', callerid='Y0909153213000012440', channel='DAHDI/10-1', phone_code='1', phone_number='9437138824', call_time='2010-09-09 15:32:13', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1130. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1131. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10896';|
  1132. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12440', campaign_id='SALESLINE', call_date='2010-09-09 15:32:13', start_epoch='1284026533', status='QUEUE', phone_code='1', phone_number='9437138824', user='VDCL', processed='N', xfercallid='0', uniqueid='1284026532.16', queue_position='1' ;|
  1133. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDCL : |12440|0|8742|insert to vicidial_closer_log
  1134. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 15:32:13" and lead_id != '12440' and agent_only='';|
  1135. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12440' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 15:32:13") );|
  1136. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12440',uniqueid='1284026532.16', channel='DAHDI/10-1', callerid='Y0909153213000012440', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909153208' order by vicidial_live_agents.last_state_change limit 1;|
  1137. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1138. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12440',uniqueid='1284026532.16', channel='DAHDI/10-1', callerid='Y0909153213000012440', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909153208' order by vicidial_live_agents.last_state_change limit 1;|
  1139. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|Supriya|2010-09-09 14:55:48|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909153213000012440' and channel='DAHDI/10-1' order by last_call_time limit 1;|
  1140. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909153213000012440
  1141. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909153213000012440';|
  1142. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12440|Supriya
  1143. |UPDATE vicidial_xfer_log set closer='Supriya' where lead_id = '12440' order by call_date desc limit 1;|
  1144. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12440
  1145. |UPDATE vicidial_closer_log set user='Supriya' where lead_id='12440' order by call_date desc limit 1;|
  1146. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091532138600052|127*000*000*001*78600052|ding|DAHDI/10-1|insert to vicidial_manager
  1147. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  1148. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Supriya' and group_id='SALESLINE';|
  1149. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Supriya|SALESLINE|
  1150. 2010-09-09 15:32:13|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12440|
  1151. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12440' and call_date='2010-09-09 15:32:13';|
  1152. 2010-09-09 15:32:15|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 15:32:13|2010-09-09 15:32:15
  1153. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1154. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1155. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1156. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- callerid = 8908100850
  1157. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1158. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1159. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1160. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1161. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1162. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/11-1
  1163. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- context = default
  1164. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1165. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1166. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1167. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- language = en
  1168. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1169. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1170. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1171. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1172. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284027029.21
  1173. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284027029.21|DAHDI/11-1|6655555|DAHDI|8908100850|
  1174. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|8908100850-6655555|2010-09-09 15:40:30
  1175. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12441|
  1176. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909154030000012441
  1177. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284027029.21' and server_ip='127.0.0.1';|
  1178. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12441', uniqueid='1284027029.21', callerid='Y0909154030000012441', channel='DAHDI/11-1', phone_code='1', phone_number='8908100850', call_time='2010-09-09 15:40:30', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1179. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1180. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10897';|
  1181. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12441', campaign_id='SALESLINE', call_date='2010-09-09 15:40:30', start_epoch='1284027030', status='QUEUE', phone_code='1', phone_number='8908100850', user='VDCL', processed='N', xfercallid='0', uniqueid='1284027029.21', queue_position='1' ;|
  1182. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDCL : |12441|0|8743|insert to vicidial_closer_log
  1183. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 15:40:30" and lead_id != '12441' and agent_only='';|
  1184. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12441' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 15:40:30") );|
  1185. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12441',uniqueid='1284027029.21', channel='DAHDI/11-1', callerid='Y0909154030000012441', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909154025' order by vicidial_live_agents.last_state_change limit 1;|
  1186. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1187. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12441',uniqueid='1284027029.21', channel='DAHDI/11-1', callerid='Y0909154030000012441', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909154025' order by vicidial_live_agents.last_state_change limit 1;|
  1188. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|Priyadarsini|2010-09-09 14:56:05|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909154030000012441' and channel='DAHDI/11-1' order by last_call_time limit 1;|
  1189. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909154030000012441
  1190. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909154030000012441';|
  1191. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12441|Priyadarsini
  1192. |UPDATE vicidial_xfer_log set closer='Priyadarsini' where lead_id = '12441' order by call_date desc limit 1;|
  1193. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12441
  1194. |UPDATE vicidial_closer_log set user='Priyadarsini' where lead_id='12441' order by call_date desc limit 1;|
  1195. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091540308600053|127*000*000*001*78600053|ding|DAHDI/11-1|insert to vicidial_manager
  1196. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600053
  1197. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Priyadarsini' and group_id='SALESLINE';|
  1198. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Priyadarsini|SALESLINE|
  1199. 2010-09-09 15:40:30|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12441|
  1200. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12441' and call_date='2010-09-09 15:40:30';|
  1201. 2010-09-09 15:40:32|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 15:40:30|2010-09-09 15:40:32
  1202. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1203. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1204. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1205. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- callerid = 9178177645
  1206. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1207. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1208. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1209. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1210. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1211. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/12-1
  1212. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- context = default
  1213. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1214. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1215. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1216. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- language = en
  1217. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1218. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1219. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1220. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1221. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284029702.26
  1222. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284029702.26|DAHDI/12-1|6655555|DAHDI|9178177645|
  1223. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9178177645-6655555|2010-09-09 16:25:03
  1224. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12442|
  1225. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909162503000012442
  1226. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284029702.26' and server_ip='127.0.0.1';|
  1227. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12442', uniqueid='1284029702.26', callerid='Y0909162503000012442', channel='DAHDI/12-1', phone_code='1', phone_number='9178177645', call_time='2010-09-09 16:25:03', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1228. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1229. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10898';|
  1230. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12442', campaign_id='SALESLINE', call_date='2010-09-09 16:25:03', start_epoch='1284029703', status='QUEUE', phone_code='1', phone_number='9178177645', user='VDCL', processed='N', xfercallid='0', uniqueid='1284029702.26', queue_position='1' ;|
  1231. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDCL : |12442|0|8744|insert to vicidial_closer_log
  1232. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 16:25:03" and lead_id != '12442' and agent_only='';|
  1233. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12442' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 16:25:03") );|
  1234. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12442',uniqueid='1284029702.26', channel='DAHDI/12-1', callerid='Y0909162503000012442', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909162458' order by vicidial_live_agents.last_state_change limit 1;|
  1235. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1236. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12442',uniqueid='1284029702.26', channel='DAHDI/12-1', callerid='Y0909162503000012442', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909162458' order by vicidial_live_agents.last_state_change limit 1;|
  1237. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 15:15:06|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909162503000012442' and channel='DAHDI/12-1' order by last_call_time limit 1;|
  1238. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909162503000012442
  1239. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909162503000012442';|
  1240. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12442|Basant
  1241. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12442' order by call_date desc limit 1;|
  1242. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12442
  1243. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12442' order by call_date desc limit 1;|
  1244. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091625038600055|127*000*000*001*78600055|ding|DAHDI/12-1|insert to vicidial_manager
  1245. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600055
  1246. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  1247. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |6|Basant|SALESLINE|
  1248. 2010-09-09 16:25:03|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12442|
  1249. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12442' and call_date='2010-09-09 16:25:03';|
  1250. 2010-09-09 16:25:05|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 16:25:03|2010-09-09 16:25:05
  1251. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1252. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1253. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1254. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- callerid = 9861162152
  1255. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1256. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1257. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1258. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1259. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1260. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/14-1
  1261. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- context = default
  1262. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1263. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1264. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1265. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- language = en
  1266. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1267. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1268. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1269. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1270. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284030738.32
  1271. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284030738.32|DAHDI/14-1|6655555|DAHDI|9861162152|
  1272. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9861162152-6655555|2010-09-09 16:42:19
  1273. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12443|
  1274. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909164219000012443
  1275. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284030738.32' and server_ip='127.0.0.1';|
  1276. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12443', uniqueid='1284030738.32', callerid='Y0909164219000012443', channel='DAHDI/14-1', phone_code='1', phone_number='9861162152', call_time='2010-09-09 16:42:19', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1277. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1278. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10899';|
  1279. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12443', campaign_id='SALESLINE', call_date='2010-09-09 16:42:19', start_epoch='1284030739', status='QUEUE', phone_code='1', phone_number='9861162152', user='VDCL', processed='N', xfercallid='0', uniqueid='1284030738.32', queue_position='1' ;|
  1280. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDCL : |12443|0|8745|insert to vicidial_closer_log
  1281. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 16:42:19" and lead_id != '12443' and agent_only='';|
  1282. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12443' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 16:42:19") );|
  1283. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12443',uniqueid='1284030738.32', channel='DAHDI/14-1', callerid='Y0909164219000012443', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909164214' order by vicidial_live_agents.last_state_change limit 1;|
  1284. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1285. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12443',uniqueid='1284030738.32', channel='DAHDI/14-1', callerid='Y0909164219000012443', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909164214' order by vicidial_live_agents.last_state_change limit 1;|
  1286. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|Supriya|2010-09-09 15:32:14|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909164219000012443' and channel='DAHDI/14-1' order by last_call_time limit 1;|
  1287. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909164219000012443
  1288. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909164219000012443';|
  1289. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12443|Supriya
  1290. |UPDATE vicidial_xfer_log set closer='Supriya' where lead_id = '12443' order by call_date desc limit 1;|
  1291. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12443
  1292. |UPDATE vicidial_closer_log set user='Supriya' where lead_id='12443' order by call_date desc limit 1;|
  1293. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091642198600052|127*000*000*001*78600052|ding|DAHDI/14-1|insert to vicidial_manager
  1294. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  1295. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Supriya' and group_id='SALESLINE';|
  1296. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Supriya|SALESLINE|
  1297. 2010-09-09 16:42:19|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12443|
  1298. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12443' and call_date='2010-09-09 16:42:19';|
  1299. 2010-09-09 16:42:21|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 16:42:19|2010-09-09 16:42:21
  1300. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1301. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1302. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1303. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- callerid = 8908010345
  1304. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1305. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1306. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1307. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1308. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1309. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/15-1
  1310. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- context = default
  1311. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1312. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1313. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1314. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- language = en
  1315. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1316. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1317. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1318. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1319. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284032513.37
  1320. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284032513.37|DAHDI/15-1|6655555|DAHDI|8908010345|
  1321. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|8908010345-6655555|2010-09-09 17:11:54
  1322. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12444|
  1323. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909171154000012444
  1324. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284032513.37' and server_ip='127.0.0.1';|
  1325. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12444', uniqueid='1284032513.37', callerid='Y0909171154000012444', channel='DAHDI/15-1', phone_code='1', phone_number='8908010345', call_time='2010-09-09 17:11:54', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1326. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1327. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10900';|
  1328. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12444', campaign_id='SALESLINE', call_date='2010-09-09 17:11:54', start_epoch='1284032514', status='QUEUE', phone_code='1', phone_number='8908010345', user='VDCL', processed='N', xfercallid='0', uniqueid='1284032513.37', queue_position='1' ;|
  1329. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDCL : |12444|0|8746|insert to vicidial_closer_log
  1330. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 17:11:54" and lead_id != '12444' and agent_only='';|
  1331. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12444' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 17:11:54") );|
  1332. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12444',uniqueid='1284032513.37', channel='DAHDI/15-1', callerid='Y0909171154000012444', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909171149' order by vicidial_live_agents.last_state_change limit 1;|
  1333. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1334. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12444',uniqueid='1284032513.37', channel='DAHDI/15-1', callerid='Y0909171154000012444', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909171149' order by vicidial_live_agents.last_state_change limit 1;|
  1335. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|Hemanta|2010-09-09 14:57:13|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909171154000012444' and channel='DAHDI/15-1' order by last_call_time limit 1;|
  1336. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909171154000012444
  1337. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909171154000012444';|
  1338. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12444|Hemanta
  1339. |UPDATE vicidial_xfer_log set closer='Hemanta' where lead_id = '12444' order by call_date desc limit 1;|
  1340. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12444
  1341. |UPDATE vicidial_closer_log set user='Hemanta' where lead_id='12444' order by call_date desc limit 1;|
  1342. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091711548600054|127*000*000*001*78600054|ding|DAHDI/15-1|insert to vicidial_manager
  1343. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600054
  1344. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hemanta' and group_id='SALESLINE';|
  1345. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Hemanta|SALESLINE|
  1346. 2010-09-09 17:11:54|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12444|
  1347. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12444' and call_date='2010-09-09 17:11:54';|
  1348. 2010-09-09 17:11:56|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 17:11:54|2010-09-09 17:11:56
  1349. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1350. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1351. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1352. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- callerid = 9439642462
  1353. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1354. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1355. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1356. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1357. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1358. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/17-1
  1359. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- context = default
  1360. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1361. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1362. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1363. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- language = en
  1364. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1365. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1366. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1367. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1368. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284034431.52
  1369. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284034431.52|DAHDI/17-1|6655555|DAHDI|9439642462|
  1370. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9439642462-6655555|2010-09-09 17:43:52
  1371. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12447|
  1372. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909174352000012447
  1373. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284034431.52' and server_ip='127.0.0.1';|
  1374. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12447', uniqueid='1284034431.52', callerid='Y0909174352000012447', channel='DAHDI/17-1', phone_code='1', phone_number='9439642462', call_time='2010-09-09 17:43:52', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1375. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1376. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10903';|
  1377. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12447', campaign_id='SALESLINE', call_date='2010-09-09 17:43:52', start_epoch='1284034432', status='QUEUE', phone_code='1', phone_number='9439642462', user='VDCL', processed='N', xfercallid='0', uniqueid='1284034431.52', queue_position='1' ;|
  1378. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDCL : |12447|0|8747|insert to vicidial_closer_log
  1379. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 17:43:52" and lead_id != '12447' and agent_only='';|
  1380. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12447' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 17:43:52") );|
  1381. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12447',uniqueid='1284034431.52', channel='DAHDI/17-1', callerid='Y0909174352000012447', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909174347' order by vicidial_live_agents.last_state_change limit 1;|
  1382. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1383. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12447',uniqueid='1284034431.52', channel='DAHDI/17-1', callerid='Y0909174352000012447', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909174347' order by vicidial_live_agents.last_state_change limit 1;|
  1384. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|Basant|2010-09-09 16:25:04|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909174352000012447' and channel='DAHDI/17-1' order by last_call_time limit 1;|
  1385. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909174352000012447
  1386. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909174352000012447';|
  1387. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12447|Basant
  1388. |UPDATE vicidial_xfer_log set closer='Basant' where lead_id = '12447' order by call_date desc limit 1;|
  1389. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12447
  1390. |UPDATE vicidial_closer_log set user='Basant' where lead_id='12447' order by call_date desc limit 1;|
  1391. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091743528600055|127*000*000*001*78600055|ding|DAHDI/17-1|insert to vicidial_manager
  1392. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600055
  1393. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Basant' and group_id='SALESLINE';|
  1394. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |7|Basant|SALESLINE|
  1395. 2010-09-09 17:43:52|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12447|
  1396. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12447' and call_date='2010-09-09 17:43:52';|
  1397. 2010-09-09 17:43:54|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 17:43:52|2010-09-09 17:43:54
  1398. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1399. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1400. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1401. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- callerid = 9437142340
  1402. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1403. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1404. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1405. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1406. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1407. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/18-1
  1408. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- context = default
  1409. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1410. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1411. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1412. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- language = en
  1413. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1414. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1415. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1416. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1417. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284035393.57
  1418. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284035393.57|DAHDI/18-1|6655555|DAHDI|9437142340|
  1419. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9437142340-6655555|2010-09-09 17:59:54
  1420. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12448|
  1421. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909175954000012448
  1422. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284035393.57' and server_ip='127.0.0.1';|
  1423. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12448', uniqueid='1284035393.57', callerid='Y0909175954000012448', channel='DAHDI/18-1', phone_code='1', phone_number='9437142340', call_time='2010-09-09 17:59:54', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1424. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1425. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10904';|
  1426. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12448', campaign_id='SALESLINE', call_date='2010-09-09 17:59:54', start_epoch='1284035394', status='QUEUE', phone_code='1', phone_number='9437142340', user='VDCL', processed='N', xfercallid='0', uniqueid='1284035393.57', queue_position='1' ;|
  1427. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDCL : |12448|0|8748|insert to vicidial_closer_log
  1428. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 17:59:54" and lead_id != '12448' and agent_only='';|
  1429. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12448' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 17:59:54") );|
  1430. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12448',uniqueid='1284035393.57', channel='DAHDI/18-1', callerid='Y0909175954000012448', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909175949' order by vicidial_live_agents.last_state_change limit 1;|
  1431. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1432. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12448',uniqueid='1284035393.57', channel='DAHDI/18-1', callerid='Y0909175954000012448', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909175949' order by vicidial_live_agents.last_state_change limit 1;|
  1433. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|Supriya|2010-09-09 16:42:20|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909175954000012448' and channel='DAHDI/18-1' order by last_call_time limit 1;|
  1434. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909175954000012448
  1435. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909175954000012448';|
  1436. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12448|Supriya
  1437. |UPDATE vicidial_xfer_log set closer='Supriya' where lead_id = '12448' order by call_date desc limit 1;|
  1438. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12448
  1439. |UPDATE vicidial_closer_log set user='Supriya' where lead_id='12448' order by call_date desc limit 1;|
  1440. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091759548600052|127*000*000*001*78600052|ding|DAHDI/18-1|insert to vicidial_manager
  1441. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600052
  1442. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Supriya' and group_id='SALESLINE';|
  1443. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Supriya|SALESLINE|
  1444. 2010-09-09 17:59:54|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12448|
  1445. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12448' and call_date='2010-09-09 17:59:54';|
  1446. 2010-09-09 17:59:56|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 17:59:54|2010-09-09 17:59:56
  1447. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1448. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1449. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1450. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- callerid = 9937337173
  1451. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1452. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1453. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1454. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1455. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1456. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/19-1
  1457. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- context = default
  1458. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1459. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1460. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1461. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- language = en
  1462. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1463. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1464. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1465. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1466. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284037842.64
  1467. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284037842.64|DAHDI/19-1|6655555|DAHDI|9937337173|
  1468. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9937337173-6655555|2010-09-09 18:40:43
  1469. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12449|
  1470. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909184043000012449
  1471. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284037842.64' and server_ip='127.0.0.1';|
  1472. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12449', uniqueid='1284037842.64', callerid='Y0909184043000012449', channel='DAHDI/19-1', phone_code='1', phone_number='9937337173', call_time='2010-09-09 18:40:43', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1473. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1474. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10905';|
  1475. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12449', campaign_id='SALESLINE', call_date='2010-09-09 18:40:43', start_epoch='1284037843', status='QUEUE', phone_code='1', phone_number='9937337173', user='VDCL', processed='N', xfercallid='0', uniqueid='1284037842.64', queue_position='1' ;|
  1476. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDCL : |12449|0|8749|insert to vicidial_closer_log
  1477. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 18:40:43" and lead_id != '12449' and agent_only='';|
  1478. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12449' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 18:40:43") );|
  1479. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12449',uniqueid='1284037842.64', channel='DAHDI/19-1', callerid='Y0909184043000012449', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909184038' order by vicidial_live_agents.last_state_change limit 1;|
  1480. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1481. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12449',uniqueid='1284037842.64', channel='DAHDI/19-1', callerid='Y0909184043000012449', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909184038' order by vicidial_live_agents.last_state_change limit 1;|
  1482. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|Hemanta|2010-09-09 17:11:55|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909184043000012449' and channel='DAHDI/19-1' order by last_call_time limit 1;|
  1483. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909184043000012449
  1484. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909184043000012449';|
  1485. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12449|Hemanta
  1486. |UPDATE vicidial_xfer_log set closer='Hemanta' where lead_id = '12449' order by call_date desc limit 1;|
  1487. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12449
  1488. |UPDATE vicidial_closer_log set user='Hemanta' where lead_id='12449' order by call_date desc limit 1;|
  1489. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091840438600054|127*000*000*001*78600054|ding|DAHDI/19-1|insert to vicidial_manager
  1490. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600054
  1491. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hemanta' and group_id='SALESLINE';|
  1492. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Hemanta|SALESLINE|
  1493. 2010-09-09 18:40:43|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12449|
  1494. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12449' and call_date='2010-09-09 18:40:43';|
  1495. 2010-09-09 18:40:45|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 18:40:43|2010-09-09 18:40:45
  1496. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1497. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1498. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1499. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- callerid = 9937337173
  1500. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1501. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1502. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1503. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1504. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1505. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/20-1
  1506. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- context = default
  1507. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1508. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1509. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1510. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- language = en
  1511. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1512. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1513. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1514. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1515. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284037857.69
  1516. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284037857.69|DAHDI/20-1|6655555|DAHDI|9937337173|
  1517. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9937337173-6655555|2010-09-09 18:40:58
  1518. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12450|
  1519. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909184058000012450
  1520. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284037857.69' and server_ip='127.0.0.1';|
  1521. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12450', uniqueid='1284037857.69', callerid='Y0909184058000012450', channel='DAHDI/20-1', phone_code='1', phone_number='9937337173', call_time='2010-09-09 18:40:58', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1522. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1523. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10906';|
  1524. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12450', campaign_id='SALESLINE', call_date='2010-09-09 18:40:58', start_epoch='1284037858', status='QUEUE', phone_code='1', phone_number='9937337173', user='VDCL', processed='N', xfercallid='0', uniqueid='1284037857.69', queue_position='1' ;|
  1525. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDCL : |12450|0|8750|insert to vicidial_closer_log
  1526. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 18:40:58" and lead_id != '12450' and agent_only='';|
  1527. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12450' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 18:40:58") );|
  1528. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12450',uniqueid='1284037857.69', channel='DAHDI/20-1', callerid='Y0909184058000012450', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909184053' order by vicidial_live_agents.last_state_change limit 1;|
  1529. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1530. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12450',uniqueid='1284037857.69', channel='DAHDI/20-1', callerid='Y0909184058000012450', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909184053' order by vicidial_live_agents.last_state_change limit 1;|
  1531. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|Ashok|2010-09-09 17:40:53|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909184058000012450' and channel='DAHDI/20-1' order by last_call_time limit 1;|
  1532. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909184058000012450
  1533. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909184058000012450';|
  1534. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12450|Ashok
  1535. |UPDATE vicidial_xfer_log set closer='Ashok' where lead_id = '12450' order by call_date desc limit 1;|
  1536. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12450
  1537. |UPDATE vicidial_closer_log set user='Ashok' where lead_id='12450' order by call_date desc limit 1;|
  1538. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091840588600051|127*000*000*001*78600051|ding|DAHDI/20-1|insert to vicidial_manager
  1539. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1540. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Ashok' and group_id='SALESLINE';|
  1541. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Ashok|SALESLINE|
  1542. 2010-09-09 18:40:58|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12450|
  1543. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12450' and call_date='2010-09-09 18:40:58';|
  1544. 2010-09-09 18:41:00|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 18:40:58|2010-09-09 18:41:00
  1545. 2010-09-09 18:43:07|park_CID.agi|AGI Environment Dump:
  1546. 2010-09-09 18:43:07|park_CID.agi| -- accountcode =
  1547. 2010-09-09 18:43:07|park_CID.agi| -- callerid = unknown
  1548. 2010-09-09 18:43:07|park_CID.agi| -- calleridname = Y0909184058000012450
  1549. 2010-09-09 18:43:07|park_CID.agi| -- callingani2 = 0
  1550. 2010-09-09 18:43:07|park_CID.agi| -- callingpres = 3
  1551. 2010-09-09 18:43:07|park_CID.agi| -- callingtns = 0
  1552. 2010-09-09 18:43:07|park_CID.agi| -- callington = 1
  1553. 2010-09-09 18:43:07|park_CID.agi| -- channel = DAHDI/20-1
  1554. 2010-09-09 18:43:07|park_CID.agi| -- context = default
  1555. 2010-09-09 18:43:07|park_CID.agi| -- dnid = 6655555
  1556. 2010-09-09 18:43:07|park_CID.agi| -- enhanced = 0.0
  1557. 2010-09-09 18:43:07|park_CID.agi| -- extension = 8301
  1558. 2010-09-09 18:43:07|park_CID.agi| -- language = en
  1559. 2010-09-09 18:43:07|park_CID.agi| -- priority = 2
  1560. 2010-09-09 18:43:07|park_CID.agi| -- rdnis = unknown
  1561. 2010-09-09 18:43:07|park_CID.agi| -- request = park_CID.agi
  1562. 2010-09-09 18:43:07|park_CID.agi| -- type = DAHDI
  1563. 2010-09-09 18:43:07|park_CID.agi| -- uniqueid = 1284037857.69
  1564. 2010-09-09 18:43:07|park_CID.agi|AGI Variables: |1284037857.69|DAHDI/20-1|8301|DAHDI|Y0909184058000012450|
  1565. 2010-09-09 18:43:07|park_CID.agi|CALL BEING PARKED
  1566. 2010-09-09 18:43:07|park_CID.agi||UPDATE parked_channels set channel_group='Y0909184058000012450' where server_ip='127.0.0.1' and channel='DAHDI/20-1';|
  1567. 2010-09-09 18:43:07|park_CID.agi|-- Park record updated: |1| |Y0909184058000012450|DAHDI/20-1|127.0.0.1
  1568. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1569. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1570. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1571. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- callerid = 9040703839
  1572. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1573. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1574. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1575. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1576. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1577. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/21-1
  1578. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- context = default
  1579. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1580. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1581. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1582. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- language = en
  1583. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1584. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1585. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1586. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1587. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284038621.74
  1588. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284038621.74|DAHDI/21-1|6655555|DAHDI|9040703839|
  1589. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9040703839-6655555|2010-09-09 18:53:42
  1590. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12451|
  1591. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909185342000012451
  1592. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284038621.74' and server_ip='127.0.0.1';|
  1593. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12451', uniqueid='1284038621.74', callerid='Y0909185342000012451', channel='DAHDI/21-1', phone_code='1', phone_number='9040703839', call_time='2010-09-09 18:53:42', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1594. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1595. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10907';|
  1596. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12451', campaign_id='SALESLINE', call_date='2010-09-09 18:53:42', start_epoch='1284038622', status='QUEUE', phone_code='1', phone_number='9040703839', user='VDCL', processed='N', xfercallid='0', uniqueid='1284038621.74', queue_position='1' ;|
  1597. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDCL : |12451|0|8751|insert to vicidial_closer_log
  1598. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 18:53:42" and lead_id != '12451' and agent_only='';|
  1599. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12451' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 18:53:42") );|
  1600. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12451',uniqueid='1284038621.74', channel='DAHDI/21-1', callerid='Y0909185342000012451', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909185337' order by vicidial_live_agents.last_state_change limit 1;|
  1601. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1602. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12451',uniqueid='1284038621.74', channel='DAHDI/21-1', callerid='Y0909185342000012451', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909185337' order by vicidial_live_agents.last_state_change limit 1;|
  1603. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|Hemanta|2010-09-09 18:40:44|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909185342000012451' and channel='DAHDI/21-1' order by last_call_time limit 1;|
  1604. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909185342000012451
  1605. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909185342000012451';|
  1606. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12451|Hemanta
  1607. |UPDATE vicidial_xfer_log set closer='Hemanta' where lead_id = '12451' order by call_date desc limit 1;|
  1608. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12451
  1609. |UPDATE vicidial_closer_log set user='Hemanta' where lead_id='12451' order by call_date desc limit 1;|
  1610. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091853428600054|127*000*000*001*78600054|ding|DAHDI/21-1|insert to vicidial_manager
  1611. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600054
  1612. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hemanta' and group_id='SALESLINE';|
  1613. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Hemanta|SALESLINE|
  1614. 2010-09-09 18:53:42|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12451|
  1615. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12451' and call_date='2010-09-09 18:53:42';|
  1616. 2010-09-09 18:53:44|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 18:53:42|2010-09-09 18:53:44
  1617. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1618. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1619. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1620. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- callerid = 9937984780
  1621. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1622. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1623. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1624. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1625. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1626. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/22-1
  1627. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- context = default
  1628. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1629. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1630. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1631. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- language = en
  1632. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1633. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1634. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1635. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1636. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284041463.115
  1637. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284041463.115|DAHDI/22-1|6655555|DAHDI|9937984780|
  1638. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9937984780-6655555|2010-09-09 19:41:04
  1639. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12456|
  1640. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909194104000012456
  1641. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284041463.115' and server_ip='127.0.0.1';|
  1642. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12456', uniqueid='1284041463.115', callerid='Y0909194104000012456', channel='DAHDI/22-1', phone_code='1', phone_number='9937984780', call_time='2010-09-09 19:41:04', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1643. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1644. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10912';|
  1645. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12456', campaign_id='SALESLINE', call_date='2010-09-09 19:41:04', start_epoch='1284041464', status='QUEUE', phone_code='1', phone_number='9937984780', user='VDCL', processed='N', xfercallid='0', uniqueid='1284041463.115', queue_position='1' ;|
  1646. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDCL : |12456|0|8752|insert to vicidial_closer_log
  1647. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 19:41:04" and lead_id != '12456' and agent_only='';|
  1648. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12456' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 19:41:04") );|
  1649. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12456',uniqueid='1284041463.115', channel='DAHDI/22-1', callerid='Y0909194104000012456', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909194059' order by vicidial_live_agents.last_state_change limit 1;|
  1650. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1651. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12456',uniqueid='1284041463.115', channel='DAHDI/22-1', callerid='Y0909194104000012456', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909194059' order by vicidial_live_agents.last_state_change limit 1;|
  1652. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|Hemanta|2010-09-09 18:53:43|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909194104000012456' and channel='DAHDI/22-1' order by last_call_time limit 1;|
  1653. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909194104000012456
  1654. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909194104000012456';|
  1655. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12456|Hemanta
  1656. |UPDATE vicidial_xfer_log set closer='Hemanta' where lead_id = '12456' order by call_date desc limit 1;|
  1657. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12456
  1658. |UPDATE vicidial_closer_log set user='Hemanta' where lead_id='12456' order by call_date desc limit 1;|
  1659. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091941048600054|127*000*000*001*78600054|ding|DAHDI/22-1|insert to vicidial_manager
  1660. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600054
  1661. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hemanta' and group_id='SALESLINE';|
  1662. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |4|Hemanta|SALESLINE|
  1663. 2010-09-09 19:41:04|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12456|
  1664. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12456' and call_date='2010-09-09 19:41:04';|
  1665. 2010-09-09 19:41:06|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 19:41:04|2010-09-09 19:41:06
  1666. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1667. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1668. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1669. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- callerid = 9437249865
  1670. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1671. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1672. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1673. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1674. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1675. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/23-1
  1676. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- context = default
  1677. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1678. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1679. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1680. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- language = en
  1681. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1682. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1683. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1684. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1685. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284041662.120
  1686. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284041662.120|DAHDI/23-1|6655555|DAHDI|9437249865|
  1687. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9437249865-6655555|2010-09-09 19:44:23
  1688. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12457|
  1689. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909194423000012457
  1690. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284041662.120' and server_ip='127.0.0.1';|
  1691. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12457', uniqueid='1284041662.120', callerid='Y0909194423000012457', channel='DAHDI/23-1', phone_code='1', phone_number='9437249865', call_time='2010-09-09 19:44:23', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1692. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1693. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10913';|
  1694. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12457', campaign_id='SALESLINE', call_date='2010-09-09 19:44:23', start_epoch='1284041663', status='QUEUE', phone_code='1', phone_number='9437249865', user='VDCL', processed='N', xfercallid='0', uniqueid='1284041662.120', queue_position='1' ;|
  1695. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDCL : |12457|0|8753|insert to vicidial_closer_log
  1696. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 19:44:23" and lead_id != '12457' and agent_only='';|
  1697. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12457' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 19:44:23") );|
  1698. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12457',uniqueid='1284041662.120', channel='DAHDI/23-1', callerid='Y0909194423000012457', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909194418' order by vicidial_live_agents.last_state_change limit 1;|
  1699. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1700. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12457',uniqueid='1284041662.120', channel='DAHDI/23-1', callerid='Y0909194423000012457', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909194418' order by vicidial_live_agents.last_state_change limit 1;|
  1701. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|Ashok|2010-09-09 19:34:40|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909194423000012457' and channel='DAHDI/23-1' order by last_call_time limit 1;|
  1702. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909194423000012457
  1703. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909194423000012457';|
  1704. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12457|Ashok
  1705. |UPDATE vicidial_xfer_log set closer='Ashok' where lead_id = '12457' order by call_date desc limit 1;|
  1706. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12457
  1707. |UPDATE vicidial_closer_log set user='Ashok' where lead_id='12457' order by call_date desc limit 1;|
  1708. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09091944238600051|127*000*000*001*78600051|ding|DAHDI/23-1|insert to vicidial_manager
  1709. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1710. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Ashok' and group_id='SALESLINE';|
  1711. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |2|Ashok|SALESLINE|
  1712. 2010-09-09 19:44:23|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12457|
  1713. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12457' and call_date='2010-09-09 19:44:23';|
  1714. 2010-09-09 19:44:25|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 19:44:23|2010-09-09 19:44:25
  1715. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1716. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1717. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1718. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- callerid = 9439035143
  1719. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1720. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1721. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1722. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1723. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1724. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/25-1
  1725. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- context = default
  1726. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1727. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1728. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1729. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- language = en
  1730. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1731. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1732. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1733. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1734. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284049556.157
  1735. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284049556.157|DAHDI/25-1|6655555|DAHDI|9439035143|
  1736. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9439035143-6655555|2010-09-09 21:55:58
  1737. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12458|
  1738. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909215558000012458
  1739. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284049556.157' and server_ip='127.0.0.1';|
  1740. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12458', uniqueid='1284049556.157', callerid='Y0909215558000012458', channel='DAHDI/25-1', phone_code='1', phone_number='9439035143', call_time='2010-09-09 21:55:58', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1741. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1742. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10914';|
  1743. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12458', campaign_id='SALESLINE', call_date='2010-09-09 21:55:58', start_epoch='1284049558', status='QUEUE', phone_code='1', phone_number='9439035143', user='VDCL', processed='N', xfercallid='0', uniqueid='1284049556.157', queue_position='1' ;|
  1744. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDCL : |12458|0|8754|insert to vicidial_closer_log
  1745. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 21:55:58" and lead_id != '12458' and agent_only='';|
  1746. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12458' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 21:55:58") );|
  1747. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12458',uniqueid='1284049556.157', channel='DAHDI/25-1', callerid='Y0909215558000012458', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909215553' order by vicidial_live_agents.last_state_change limit 1;|
  1748. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1749. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12458',uniqueid='1284049556.157', channel='DAHDI/25-1', callerid='Y0909215558000012458', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909215553' order by vicidial_live_agents.last_state_change limit 1;|
  1750. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|Guruprasad|2010-09-09 19:01:01|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909215558000012458' and channel='DAHDI/25-1' order by last_call_time limit 1;|
  1751. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909215558000012458
  1752. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909215558000012458';|
  1753. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12458|Guruprasad
  1754. |UPDATE vicidial_xfer_log set closer='Guruprasad' where lead_id = '12458' order by call_date desc limit 1;|
  1755. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12458
  1756. |UPDATE vicidial_closer_log set user='Guruprasad' where lead_id='12458' order by call_date desc limit 1;|
  1757. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09092155588600056|127*000*000*001*78600056|ding|DAHDI/25-1|insert to vicidial_manager
  1758. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600056
  1759. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Guruprasad' and group_id='SALESLINE';|
  1760. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |1|Guruprasad|SALESLINE|
  1761. 2010-09-09 21:55:58|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12458|
  1762. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12458' and call_date='2010-09-09 21:55:58';|
  1763. 2010-09-09 21:55:59|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 21:55:58|2010-09-09 21:55:59
  1764. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1765. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1766. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1767. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- callerid = 9090309487
  1768. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1769. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1770. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1771. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1772. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1773. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/26-1
  1774. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- context = default
  1775. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1776. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1777. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1778. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- language = en
  1779. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1780. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1781. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1782. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1783. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284049947.162
  1784. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284049947.162|DAHDI/26-1|6655555|DAHDI|9090309487|
  1785. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9090309487-6655555|2010-09-09 22:02:28
  1786. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12459|
  1787. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909220228000012459
  1788. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284049947.162' and server_ip='127.0.0.1';|
  1789. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12459', uniqueid='1284049947.162', callerid='Y0909220228000012459', channel='DAHDI/26-1', phone_code='1', phone_number='9090309487', call_time='2010-09-09 22:02:28', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1790. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1791. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10915';|
  1792. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12459', campaign_id='SALESLINE', call_date='2010-09-09 22:02:28', start_epoch='1284049948', status='QUEUE', phone_code='1', phone_number='9090309487', user='VDCL', processed='N', xfercallid='0', uniqueid='1284049947.162', queue_position='1' ;|
  1793. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDCL : |12459|0|8755|insert to vicidial_closer_log
  1794. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 22:02:28" and lead_id != '12459' and agent_only='';|
  1795. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12459' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 22:02:28") );|
  1796. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12459',uniqueid='1284049947.162', channel='DAHDI/26-1', callerid='Y0909220228000012459', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909220223' order by vicidial_live_agents.last_state_change limit 1;|
  1797. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1798. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12459',uniqueid='1284049947.162', channel='DAHDI/26-1', callerid='Y0909220228000012459', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909220223' order by vicidial_live_agents.last_state_change limit 1;|
  1799. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|Ashok|2010-09-09 21:50:12|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909220228000012459' and channel='DAHDI/26-1' order by last_call_time limit 1;|
  1800. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909220228000012459
  1801. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909220228000012459';|
  1802. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12459|Ashok
  1803. |UPDATE vicidial_xfer_log set closer='Ashok' where lead_id = '12459' order by call_date desc limit 1;|
  1804. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12459
  1805. |UPDATE vicidial_closer_log set user='Ashok' where lead_id='12459' order by call_date desc limit 1;|
  1806. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09092202288600051|127*000*000*001*78600051|ding|DAHDI/26-1|insert to vicidial_manager
  1807. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1808. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Ashok' and group_id='SALESLINE';|
  1809. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |3|Ashok|SALESLINE|
  1810. 2010-09-09 22:02:28|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12459|
  1811. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12459' and call_date='2010-09-09 22:02:28';|
  1812. 2010-09-09 22:02:30|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 22:02:28|2010-09-09 22:02:30
  1813. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1814. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1815. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1816. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- callerid = 9556544270
  1817. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1818. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1819. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1820. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1821. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1822. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/27-1
  1823. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- context = default
  1824. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1825. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1826. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1827. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- language = en
  1828. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1829. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1830. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1831. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1832. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284050444.167
  1833. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284050444.167|DAHDI/27-1|6655555|DAHDI|9556544270|
  1834. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9556544270-6655555|2010-09-09 22:10:45
  1835. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12460|
  1836. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909221045000012460
  1837. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284050444.167' and server_ip='127.0.0.1';|
  1838. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12460', uniqueid='1284050444.167', callerid='Y0909221045000012460', channel='DAHDI/27-1', phone_code='1', phone_number='9556544270', call_time='2010-09-09 22:10:45', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1839. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1840. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10916';|
  1841. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12460', campaign_id='SALESLINE', call_date='2010-09-09 22:10:45', start_epoch='1284050445', status='QUEUE', phone_code='1', phone_number='9556544270', user='VDCL', processed='N', xfercallid='0', uniqueid='1284050444.167', queue_position='1' ;|
  1842. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDCL : |12460|0|8756|insert to vicidial_closer_log
  1843. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 22:10:45" and lead_id != '12460' and agent_only='';|
  1844. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12460' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 22:10:45") );|
  1845. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12460',uniqueid='1284050444.167', channel='DAHDI/27-1', callerid='Y0909221045000012460', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909221040' order by vicidial_live_agents.last_state_change limit 1;|
  1846. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1847. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12460',uniqueid='1284050444.167', channel='DAHDI/27-1', callerid='Y0909221045000012460', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909221040' order by vicidial_live_agents.last_state_change limit 1;|
  1848. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|Hemanta|2010-09-09 21:51:25|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909221045000012460' and channel='DAHDI/27-1' order by last_call_time limit 1;|
  1849. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909221045000012460
  1850. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909221045000012460';|
  1851. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12460|Hemanta
  1852. |UPDATE vicidial_xfer_log set closer='Hemanta' where lead_id = '12460' order by call_date desc limit 1;|
  1853. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12460
  1854. |UPDATE vicidial_closer_log set user='Hemanta' where lead_id='12460' order by call_date desc limit 1;|
  1855. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09092210458600054|127*000*000*001*78600054|ding|DAHDI/27-1|insert to vicidial_manager
  1856. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600054
  1857. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Hemanta' and group_id='SALESLINE';|
  1858. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |5|Hemanta|SALESLINE|
  1859. 2010-09-09 22:10:45|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12460|
  1860. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12460' and call_date='2010-09-09 22:10:45';|
  1861. 2010-09-09 22:10:46|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 22:10:45|2010-09-09 22:10:46
  1862. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
  1863. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----SALESLINE-----6655555-----Closer-----park----------999-----1
  1864. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- accountcode =
  1865. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- callerid = 9439035143
  1866. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
  1867. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
  1868. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
  1869. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
  1870. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- callington = 1
  1871. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- channel = DAHDI/28-1
  1872. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- context = default
  1873. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- dnid = 6655555
  1874. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
  1875. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- extension = 6655555
  1876. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- language = en
  1877. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- priority = 4
  1878. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
  1879. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
  1880. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- type = DAHDI
  1881. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1284050753.172
  1882. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|AGI Variables: |1284050753.172|DAHDI/28-1|6655555|DAHDI|9439035143|
  1883. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |SALESLINE|9439035143-6655555|2010-09-09 22:15:55
  1884. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi||SELECT campaign_id FROM vicidial_campaigns where active='Y' and campaign_allow_inbound='Y';|12461|
  1885. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|callerID changed: Y0909221555000012461
  1886. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|0|select auto_call_id from vicidial_auto_calls where uniqueid='1284050753.172' and server_ip='127.0.0.1';|
  1887. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_auto_calls SET server_ip='127.0.0.1', campaign_id='SALESLINE', status='LIVE', lead_id='12461', uniqueid='1284050753.172', callerid='Y0909221555000012461', channel='DAHDI/28-1', phone_code='1', phone_number='9439035143', call_time='2010-09-09 22:15:55', call_type='IN', stage='LIVE-0', queue_priority='0' ;|
  1888. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|1|SELECT count(*) from vicidial_auto_calls where status = 'LIVE' and campaign_id='SALESLINE';|
  1889. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_auto_calls SET queue_position='1' WHERE auto_call_id='10917';|
  1890. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi||INSERT INTO vicidial_closer_log SET lead_id='12461', campaign_id='SALESLINE', call_date='2010-09-09 22:15:55', start_epoch='1284050755', status='QUEUE', phone_code='1', phone_number='9439035143', user='VDCL', processed='N', xfercallid='0', uniqueid='1284050753.172', queue_position='1' ;|
  1891. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDCL : |12461|0|8757|insert to vicidial_closer_log
  1892. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|0|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'SALESLINE' and call_time < "2010-09-09 22:15:55" and lead_id != '12461' and agent_only='';|
  1893. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '12461' and agent_only='' and ( (queue_priority > '0') or (queue_priority = '0' and call_time < "2010-09-09 22:15:55") );|
  1894. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|1|UPDATE vicidial_live_agents set status='QUEUE',lead_id='12461',uniqueid='1284050753.172', channel='DAHDI/28-1', callerid='Y0909221555000012461', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909221550' order by vicidial_live_agents.last_state_change limit 1;|
  1895. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDAD get agent: |360|0|1|1|update of vla table: SALESLINE|
  1896. |UPDATE vicidial_live_agents set status='QUEUE',lead_id='12461',uniqueid='1284050753.172', channel='DAHDI/28-1', callerid='Y0909221555000012461', call_server_ip='127.0.0.1',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1 and campaign_id IN('INBOUND') and closer_campaigns LIKE "% SALESLINE %" and last_update_time > '20100909221550' order by vicidial_live_agents.last_state_change limit 1;|
  1897. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|Ashok|2010-09-09 22:02:28|SELECT conf_exten,user,extension,server_ip,last_call_time FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id IN('INBOUND') and callerid='Y0909221555000012461' and channel='DAHDI/28-1' order by last_call_time limit 1;|
  1898. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDCL XFER REMOTE: |1|update of vac table: Y0909221555000012461
  1899. |UPDATE vicidial_auto_calls set status='CLOSER', stage='CLOSER-0' where callerid='Y0909221555000012461';|
  1900. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDXL vicidial_xfer_log update: |0E0|12461|Ashok
  1901. |UPDATE vicidial_xfer_log set closer='Ashok' where lead_id = '12461' order by call_date desc limit 1;|
  1902. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- closer log : |1|update of vcl table: 12461
  1903. |UPDATE vicidial_closer_log set user='Ashok' where lead_id='12461' order by call_date desc limit 1;|
  1904. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDCL agent alert: |VH09092215558600051|127*000*000*001*78600051|ding|DAHDI/28-1|insert to vicidial_manager
  1905. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|exiting VDAD app, transferring call to 127*000*000*001*8600051
  1906. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi||SELECT calls_today from vicidial_inbound_group_agents WHERE user='Ashok' and group_id='SALESLINE';|
  1907. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDLIA agent calls: |4|Ashok|SALESLINE|
  1908. 2010-09-09 22:15:55|agi-VDAD_ALL_inbound.agi|-- VDCL vcl update: |1|12461|
  1909. |UPDATE vicidial_closer_log set queue_seconds='0' where lead_id = '12461' and call_date='2010-09-09 22:15:55';|
  1910. 2010-09-09 22:15:56|agi-VDAD_ALL_inbound.agi|XXXXX VDAD transferred: start|stop 2010-09-09 22:15:55|2010-09-09 22:15:56
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