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Dec 4th, 2014
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  1. To whom it may concern,
  2.  
  3. I’m working in a hobby internet project of 100+ individuals with a
  4.  
  5. non-profit goal with contributors from around the globe working
  6.  
  7. together. Our project aims to use surveys run through SurveyMonkey to
  8.  
  9. achieve progress in a fair and democratic way. As people with
  10.  
  11. unreliable sources of income and a fluid working base of individuals
  12.  
  13. who come and go as they see fit, we originally looked at Strawpoll as
  14.  
  15. a means of obtaining our ideal results, but eventually settled upon
  16.  
  17. the finer methods of SurveyMonkey for saving our results and using
  18.  
  19. filters.
  20.  
  21. The issue that I write to you upon then is in regards to your Terms of
  22.  
  23. Service. I noticed that multiple people per account is a violation of
  24.  
  25. your terms of service. We require multiple individuals to access the accounts to ensure transparency of the results, and to keep all information in a readily accesible place. Considering that our project is filled with
  26.  
  27. 100+ anonymous college-age students, the prospect of an enterprise
  28.  
  29. account with an annual cost of $7800 is unviable. The concept of a
  30.  
  31. platinum account at $780 annually plus $65 per user monthly is also
  32.  
  33. beyond our means as a non-for-profit project. This being said, what are the repercussions of a Basic, Select, and/or
  34.  
  35. Gold account having multiple users per a single account? Though we
  36.  
  37. hasten to add, we would not dream of violating your terms of service
  38.  
  39. in any case (hense why we have contacted you for advice). Furthermore,
  40.  
  41. are there any options moving forward that can help us, as a project, To whom it may concern,
  42.  
  43. I’m working in a hobby internet project of 100+ individuals with a
  44.  
  45. non-profit goal with contributors from around the globe working
  46.  
  47. together. Our project aims to use surveys run through SurveyMonkey to
  48.  
  49. achieve progress in a fair and democratic way. As people with
  50.  
  51. unreliable sources of income and a fluid working base of individuals
  52.  
  53. who come and go as they see fit, we originally looked at Strawpoll as
  54.  
  55. a means of obtaining our ideal results, but eventually settled upon
  56.  
  57. the finer methods of SurveyMonkey for saving our results and using
  58.  
  59. filters.
  60.  
  61. The issue that I write to you upon then is in regards to your Terms of
  62.  
  63. Service. I noticed that multiple people per account is a violation of
  64.  
  65. your terms of service. We require multiple individuals to access the accounts to ensure transparency of the results, and to keep all information in a readily accesible place. Considering that our project is filled with
  66.  
  67. 100+ anonymous college-age students, the prospect of an enterprise
  68.  
  69. account with an annual cost of $7800 is unviable. The concept of a
  70.  
  71. platinum account at $780 annually plus $65 per user monthly is also
  72.  
  73. beyond our means as a non-for-profit project. This being said, what are the repercussions of a Basic, Select, and/or
  74.  
  75. Gold account having multiple users per a single account? Though we
  76.  
  77. hasten to add, we would not dream of violating your terms of service
  78.  
  79. in any case (hense why we have contacted you for advice). Furthermore,
  80.  
  81. are there any options moving forward that can help us, as a project,
  82.  
  83. afford the more expensive account levels or utilize options to help share information gathered by the account to multiple individuals so that we can have multiple
  84.  
  85. users without having to violate the terms of service?
  86.  
  87. We view SurveyMonkey to be in our enterprise and is as vital to our
  88.  
  89. continuance as any individual member. We have seen SurveyMonkey be
  90.  
  91. used in such positive lights elsewhere and we wish to recreate the
  92.  
  93. success that other groups have had with SurveyMonkey, but from an
  94.  
  95. economic standpoint, we as a "ragtag" group of young adults, cannot
  96.  
  97. afford the wonderful benefits that SurveyMonkey offers for group
  98.  
  99. accounts. We are hoping we could work together to work out the best
  100.  
  101. way for us to maximize the potential of the service.
  102.  
  103. afford the more expensive account levels so that we can have multiple
  104.  
  105. users without having to violate the terms of service?
  106.  
  107. We view SurveyMonkey to be in our enterprise and is as vital to our
  108.  
  109. continuance as any individual member. We have seen SurveyMonkey be
  110.  
  111. used in such positive lights elsewhere and we wish to recreate the
  112.  
  113. success that other groups have had with SurveyMonkey, but from an
  114.  
  115. economic standpoint, we as a "ragtag" group of young adults, cannot
  116.  
  117. afford the wonderful benefits that SurveyMonkey offers for group
  118.  
  119. accounts. We are hoping we could work together to work out the best
  120.  
  121. way for us to maximize the potential of the service.
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