Hi Hadley,

Thank you for your email.

Unfortunately we haven't received any updates as yet. This has been escalated through to our team leaders and they have been in contact with Chorus. Once we have any news we will be in touch.

In the meantime, If you have any further questions or concerns please email or call us on 0800 276 232 (0800 BROADBAND) Our helpdesk is available 24/7


Kind Regards,