Dear Players,

Recently, our company discovered a “heartbleed” vulnerability on certain sites in our European domain. While we have found no evidence that financial or other confidential information was accessed, we do know that your login credentials are at risk.

To help ensure players' trust and security we have fixed the vulnerability and reset the passwords on these at-risk accounts. We ask that affected players change their passwords immediately.

Rest assured that we take the security of your personal information seriously, and we’re working hard to continue to improve and refine our security measures as we move forward.

We apologize for this inconvenience and would like to thank you for your understanding in this matter.

Sincerely,

Kay Gruenwoldt



What we need from you:

Visit the link below and change your password.

https://www.arcgames.com/en/sign/trouble

Changing your password is a step to ensure your account is protected.

If you used the same password on any other sites, we encourage you to change your password on those sites too. We would like to specifically call out users who might have the same password on their email accounts.

If you have any questions or concerns, please send us a ticket.



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