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It is challenging to manage the knowledge of an organization because...



Answers:
a..
much of it resides in the heads of the company's employees
b.
it exists in a tangible form
c.
it is data-driven
d.
it is voluminous


"Though the management of explicit knowledge poses challenges, these pale in comparison to the difficulties associated with the identification and sharing of tacit knowledge.  In the first place, the body of tacit knowledge within any enterprise is vast.   It is simply not practical to think that all critical knowledge in such a setting can or should be captured in a tangible form.  Indeed, most seekers would very much prefer an interview with the source of the knowledge (a.k.a. the “expert.”) so that the process of sharing may be tailored to the inquirer’s specific requirements, and time and resource constraints.  For that matter the disbursed, often-global nature of the 21st Century enterprise makes it extremely difficult for an individual to even identify, let alone obtain timely and ready access to the right person to address a particular knowledge need.   And even if one finds the right person, the “expert” may not have the time at that moment or perhaps even the inclination to share what he/she has so carefully garnered and nurtured over the years."