For Zapier

##This was hard to narrow down, but these five make me sing with joy:

   *Dig through activity logs to troubleshoot a customer's broken Zap
   *Analyze thousands of support tickets to spot trends the product team can use
   *Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
   *Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
   *Work with the product team to develop a new feature based on feedback from customers


##For these five, I'm happy to (enthusiastically) snap and clap in the background:

   *Ghostwrite documentation for partners to publish on their own sites
   *Receive 20+ inbound phone calls per day and help them solve their issues
   *Work with 3rd party partners to track down a tricky situation for a joint customer
   *Create video tutorials to help teach users a specific feature or use case
   *Help train and onboard new support teammates

For reference, here's the original question:

"Look at this list and pick the 5 things that most excite you. Also pick the 5 things that least excite you. Don't pick by your opinion of importance, this is mostly to see interest/experience. Please put this answer somewhere like Gists or Pastebin and include a link in your email.

Here are things a customer champion at Zapier might do in no particular order. List 5 things that are your most favorite to do and 5 things that are least favorite.

Respond to 60+ support requests via email every day
Dig through activity logs to troubleshoot a customer's broken Zap
Write and maintain thousands of pages of help documentation
Create video tutorials to help teach users a specific feature or use case
Help resolve billing issues for customers over the phone
Analyze thousands of support tickets to spot trends the product team can use
Make Zap templates to help showcase the thousands of ways customers can use Zapier
Ghostwrite documentation for partners to publish on thier own sites
Manage a support team
Find and recruit teammates for the support team
Help train and onboard new support teammates
Run ticket review sessions to make sure tone is consistent across Zapier responses
Work with 3rd party partners to track down a tricky situation for a joint customer
Work with the product team to develop a new feature based on feedback from customers
Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
Scheduling shifts and collaborating as part of a growing cohesive support team
Engage multiple users at once via chat to answer their questions and troubleshoot problems
Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
Recieve 20+ inbound phone calls per day and help them solve their issues"