Step 1

Note: This is the contents of Rkill.txt from my desktop.

There was no Rkill.log on C:\

Rkill 2.6.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/10/2013 12:40:27 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\SysWOW64\IoctlSvc.exe (PID: 2268) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual

 * BFE [Missing Service]
 * BITS [Missing Service]
 * iphlpsvc [Missing Service]
 * MpsSvc [Missing Service]
 * PcaSvc [Missing Service]
 * PolicyAgent [Missing Service]
 * RemoteAccess [Missing Service]
 * WinDefend [Missing Service]
 * wscsvc [Missing Service]
 * wuauserv [Missing Service]

 * SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 11/10/2013 12:41:22 PM
Execution time: 0 hours(s), 0 minute(s), and 54 seconds(s)