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  1.  
  2. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
  3. IF REQUESTED, ZIP IT UP & ATTACH IT
  4.  
  5. DDS (Ver_10-11-05.01)
  6.  
  7. Microsoft Windows 7 Home Premium
  8. Boot Device: \Device\HarddiskVolume2
  9. Install Date: 02/07/2010 13:41:25
  10. System Uptime: 11/06/2010 15:17:38 (3552 hours ago)
  11.  
  12. Motherboard: Dell Inc. |  | 0T86RH
  13. Processor: Intel(R) Celeron(R) CPU          900  @ 2.20GHz | Microprocessor | 2194/200mhz
  14.  
  15. ==== Disk Partitions =========================
  16.  
  17. C: is FIXED (NTFS) - 218 GiB total, 185.847 GiB free.
  18.  
  19. ==== Disabled Device Manager Items =============
  20.  
  21. Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
  22. Description: Symantec Iron Driver
  23. Device ID: ROOT\LEGACY_SYMIRON\0000
  24. Manufacturer:
  25. Name: Symantec Iron Driver
  26. PNP Device ID: ROOT\LEGACY_SYMIRON\0000
  27. Service: SymIRON
  28.  
  29. Class GUID:
  30. Description:
  31. Device ID: ROOT\COMPOSITE_BATTERY\0000
  32. Manufacturer:
  33. Name:
  34. PNP Device ID: ROOT\COMPOSITE_BATTERY\0000
  35. Service:
  36.  
  37. Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
  38. Description: BHDrvx64
  39. Device ID: ROOT\LEGACY_BHDRVX64\0000
  40. Manufacturer:
  41. Name: BHDrvx64
  42. PNP Device ID: ROOT\LEGACY_BHDRVX64\0000
  43. Service: BHDrvx64
  44.  
  45. Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
  46. Description: Symantec Real Time Storage Protection x64
  47. Device ID: ROOT\LEGACY_SRTSP\0000
  48. Manufacturer:
  49. Name: Symantec Real Time Storage Protection x64
  50. PNP Device ID: ROOT\LEGACY_SRTSP\0000
  51. Service: SRTSP
  52.  
  53. Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
  54. Description: CD-ROM Drive
  55. Device ID: IDE\CDROMMATSHITA_DVD+-RW_UJ890__________________1.01____\4&17DF1B88&0&0.1.0
  56. Manufacturer: (Standard CD-ROM drives)
  57. Name: MATSHITA DVD+-RW UJ890
  58. PNP Device ID: IDE\CDROMMATSHITA_DVD+-RW_UJ890__________________1.01____\4&17DF1B88&0&0.1.0
  59. Service: cdrom
  60.  
  61. ==== System Restore Points ===================
  62.  
  63. RP33: 15/10/2010 19:21:23 - Norton 360 Registry Clean
  64. RP34: 16/10/2010 09:26:47 - Installed Java(TM) 6 Update 22
  65. RP35: 16/10/2010 09:28:23 - Windows Update
  66. RP36: 24/10/2010 15:18:53 - Installed MySQL Server 5.1
  67. RP37: 28/10/2010 00:10:02 - Windows Update
  68. RP38: 28/10/2010 14:23:03 - Windows Update
  69. RP39: 31/10/2010 01:01:20 - Device Driver Package Install: Hotspot Shield Network Service
  70. RP40: 31/10/2010 01:02:10 - Device Driver Package Install: Anchorfree HSS Adapter Network adapters
  71. RP41: 03/11/2010 22:41:19 - OTL Restore Point
  72. RP42: 05/11/2010 20:23:34 - Removed K9 Web Protection
  73. RP43: 06/11/2010 15:28:45 - Installed SUPERAntiSpyware Professional
  74.  
  75. ==== Installed Programs ======================
  76.  
  77. .NET Reactor
  78. .NET Reactor Registration v4.0.0.0
  79. Adobe Flash Player 10 ActiveX
  80. Adobe Flash Player 10 Plugin
  81. Adobe Reader 9.1.2
  82. Adobe Shockwave Player 11.5
  83. Age of Mythology
  84. Akamai NetSession Interface
  85. Apple Application Support
  86. Apple Software Update
  87. µTorrent
  88. Broadband to go
  89. Camtasia Studio 7
  90. Cisco EAP-FAST Module
  91. Cisco LEAP Module
  92. Cisco PEAP Module
  93. Compatibility Pack for the 2007 Office system
  94. Dell DataSafe Local Backup
  95. Dell DataSafe Local Backup - Support Software
  96. Dell Getting Started Guide
  97. DotNetBar for Windows Forms
  98. Download Updater (AOL LLC)
  99. ESET Online Scanner v3
  100. FileZilla Client 3.3.4.1
  101. Google Chrome
  102. Google Earth
  103. Google Update Helper
  104. GoToAssist 8.0.0.514
  105. Java Auto Updater
  106. Java(TM) 6 Update 22
  107. Junk Mail filter update
  108. Malwarebytes' Anti-Malware
  109. Microsoft .NET Framework 4 Multi-Targeting Pack
  110. Microsoft Application Error Reporting
  111. Microsoft Choice Guard
  112. Microsoft Office Excel MUI (English) 2007
  113. Microsoft Office Home and Student 2007
  114. Microsoft Office OneNote MUI (English) 2007
  115. Microsoft Office PowerPoint MUI (English) 2007
  116. Microsoft Office PowerPoint Viewer 2007 (English)
  117. Microsoft Office Proof (English) 2007
  118. Microsoft Office Proof (French) 2007
  119. Microsoft Office Proof (Spanish) 2007
  120. Microsoft Office Proofing (English) 2007
  121. Microsoft Office Shared MUI (English) 2007
  122. Microsoft Office Shared Setup Metadata MUI (English) 2007
  123. Microsoft Office Suite Activation Assistant
  124. Microsoft Office Word MUI (English) 2007
  125. Microsoft Search Enhancement Pack
  126. Microsoft Silverlight
  127. Microsoft SQL Server 2005 Compact Edition [ENU]
  128. Microsoft SQL Server 2008 R2 Management Objects
  129. Microsoft SQL Server Compact 3.5 SP2 ENU
  130. Microsoft SQL Server System CLR Types
  131. Microsoft Sync Framework Runtime Native v1.0 (x86)
  132. Microsoft Sync Framework Services Native v1.0 (x86)
  133. Microsoft Visual Basic 2010 Express - ENU
  134. Microsoft Visual C# 2010 Express - ENU
  135. Microsoft Visual C++ 2005 Redistributable
  136. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
  137. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974
  138. Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
  139. Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
  140. Microsoft Works
  141. Mozilla Firefox (3.6.12)
  142. MSVCRT
  143. MSXML 4.0 SP2 (KB954430)
  144. MSXML 4.0 SP2 (KB973688)
  145. MSXML4 Parser
  146. MySQL Server 5.1
  147. No-IP DUC
  148. Norton 360
  149. Notepad++
  150. PFPortChecker 1.0.36
  151. Pidgin
  152. PowerDVD DX
  153. Python 2.7 py2exe-0.6.9
  154. QuickTime
  155. Roxio Burn
  156. Roxio Update Manager
  157. Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
  158. Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
  159. Skype Toolbars
  160. Skype™ 4.2
  161. SUPERAntiSpyware Professional
  162. TeamViewer 5
  163. Update for Office 2007 (KB934528)
  164. Update for Office System 2007 Setup (KB929722)
  165. Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
  166. Vodafone Mobile Connect Lite
  167. Windows Live Call
  168. Windows Live Communications Platform
  169. Windows Live Essentials
  170. Windows Live Mail
  171. Windows Live Messenger
  172. Windows Live Movie Maker
  173. Windows Live Photo Gallery
  174. Windows Live Sign-in Assistant
  175. Windows Live Sync
  176. Windows Live Toolbar
  177. Windows Live Upload Tool
  178. Windows Live Writer
  179. Yahoo! Messenger
  180. Yahoo! Software Update
  181. Yahoo! Toolbar
  182.  
  183. ==== Event Viewer Messages From Past Week ========
  184.  
  185. 31/10/2010 01:03:58, Error: Service Control Manager [7034]  - The Hotspot Shield Monitoring Service service terminated unexpectedly.  It has done this 1 time(s).
  186. 31/10/2010 01:03:52, Error: Service Control Manager [7034]  - The Hotspot Shield Routing Service service terminated unexpectedly.  It has done this 1 time(s).
  187. 31/10/2010 01:02:34, Error: Service Control Manager [7030]  - The Hotspot Shield Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
  188. 06/11/2010 15:29:33, Error: Service Control Manager [7000]  - The SASENUM service failed to start due to the following error:  This driver has been blocked from loading
  189. 06/11/2010 15:29:33, Error: Application Popup [1060]  - \??\C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
  190. 06/11/2010 15:21:20, Error: Service Control Manager [7000]  - The RtsUStor.Sys Realtek USB Card Reader service failed to start due to the following error:  The system cannot find the file specified.
  191. 06/11/2010 15:19:55, Error: Service Control Manager [7003]  - The Server service depends the following service: Srv. This service might not be installed.
  192. 06/11/2010 15:19:55, Error: Service Control Manager [7001]  - The HomeGroup Listener service depends on the Server service which failed to start because of the following error:  The dependency service does not exist or has been marked for deletion.
  193. 06/11/2010 15:19:26, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service does not exist or has been marked for deletion.
  194. 06/11/2010 15:18:16, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 SRTSP SymIRON
  195. 06/11/2010 15:17:50, Error: Microsoft-Windows-Kernel-Processor-Power [35]  - Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
  196. 06/11/2010 15:16:43, Error: Service Control Manager [7034]  - The Dock Login Service service terminated unexpectedly.  It has done this 1 time(s).
  197. 06/11/2010 15:16:43, Error: Service Control Manager [7031]  - The Norton 360 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
  198. 05/11/2010 21:50:47, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{B7E6A2B4-768D-43BC-B361-7281614D6BF1}' was corrupted and it has been recovered. Some data might have been lost.
  199. 05/11/2010 21:49:01, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{BBE82DA7-395C-4FE8-B531-31F02C460C93}' was corrupted and it has been recovered. Some data might have been lost.
  200. 05/11/2010 21:47:10, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{8B50B34F-3805-4912-AD2D-CFA99EF9763E}' was corrupted and it has been recovered. Some data might have been lost.
  201. 05/11/2010 21:45:31, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{E6F7EFC3-15FF-4A08-A30B-205E53FE74A3}' was corrupted and it has been recovered. Some data might have been lost.
  202. 05/11/2010 21:44:06, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{AA4F09A9-4973-48E3-82AC-BD4AB39B006C}' was corrupted and it has been recovered. Some data might have been lost.
  203. 05/11/2010 21:42:36, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{2E1B2FF4-576E-40CF-8306-9100A911B046}' was corrupted and it has been recovered. Some data might have been lost.
  204. 05/11/2010 21:41:06, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{4866F783-123B-4AF0-B922-4D41991847F5}' was corrupted and it has been recovered. Some data might have been lost.
  205. 05/11/2010 21:39:22, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{516D946A-A4C4-4209-BABA-FBFACA707152}' was corrupted and it has been recovered. Some data might have been lost.
  206. 05/11/2010 21:37:14, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{5BA9DD69-964D-47AA-BE54-1E287294A2B0}' was corrupted and it has been recovered. Some data might have been lost.
  207. 05/11/2010 21:36:05, Error: Microsoft-Windows-Time-Service [4]  - The time provider 'NtpClient' failed to start due to the following error: The system cannot find the file specified. (0x80070002)
  208. 05/11/2010 21:36:05, Error: Microsoft-Windows-Time-Service [21]  - The time service is configured to use one or more input providers, however, none of the input providers are available. The time service has no source of accurate time.
  209. 02/11/2010 17:11:39, Error: Service Control Manager [7003]  - The Symantec Iron Driver service depends the following service: SymDS. This service might not be installed.
  210. 02/11/2010 17:11:39, Error: Service Control Manager [7003]  - The BHDrvx64 service depends the following service: SymDS. This service might not be installed.
  211.  
  212. ==== End Of File ===========================
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