g12 july1-dec 11 2015
16v-173 (ECU for airbags, reuse tighten all four ACSM5 8nm)
SI B65 11 16

DO NOT SWAP EVO HEAD UNITS

system settings change to idrive settings


label for seatmat will be on seat mat not box

Wrong rain sensor installed dims HUD, no fault code

F(XX) with 5AS or 5AT, pedestrian detection fails. KAFAS camera installation not properly installed. Camera calibration failed short test. Complete test plan. SI B66 09 16 Windshield has to be replaced if not installed correctly.

F48 I12 with B46 or B38, no start. DME no connections. F83 turbo coolant pump fuse wrong amp fuse. 5A turns into a 7.5a fuse

F34/F36 knocking noise hard acceleration. Torque flex rear driveshaft, SI B26 01 16 replace driveshaft

Limited Supoort with Driver Assistance. Frontal Collision Warning system inop. KAFAS and ECC cruise control sensors not connecting. Disable in vehicle settings to cut down which system it is.

F30 PHEV between nov2 and jan 29 program control units of blowby heater. Very low outside temps, the blowby line ices up. Incorrect DME software. I-level 16-03-503 or higher.

F15/f30 phev UP TO 11/10/15 ONE OR BOTH CHECK CONTROL LIGHTS APPEAR, from the high voltage battery. ISTA vehicle test. One of all faults. Sleep cycle and then replace S-box

I01 I12 F15 PHEV F30 PHEV, pack S-BOX inside electrostatic bag or bubblewrap.

Vehicle will not properly charge after programming and coding. Do not clear faults or attempt to charge. Allow vehicle to sleep 40 minutes. After sleep cycle, wake up clear faults. Drive 5 miles.

EOS Tester failing self test. EOS conectors are connected to HV battery.
EOS self test only connected to the tester. After self test, then connect tester to HV battery and perform full test.

NEW CPO ENROLLMENT GUIDELINES
-8kl 12k miles 15months
-8KC 18k miles 27months
Submit case with pictures for approval of case if exceeds guidelines. If
SI B11 02 13

part numbers incorrect in N and S engines. Fuel injectors wrong. Check old injector with new part numbers.
SI B13 03 15

When submit PUMA case, add full history of current and prior customer pay.

SI B01 13 14 Customer Satisfaction
Discontinued, do not use it. March 2016
Use regluar operation for brake fluid, no 718 credit otherwise

Warranty Administration Class IL5039
top audit findings
best practices for claim payment
personalized action plan
6-12 months warranty expereicne
pre-req IL5001








G12 CCM WHILE DRIVING. DRIVER SUPPORT LIMITED
ACC INOP. PERFORM SHORT TEST COMPLETE TEST PLAN
CHECK FOR DAMAGE NEAR SENSORS ON BODY

G12 HOTSPOT, CANT CONNECT
INCORRECT SALE TYPE, NOT FLEET OR LOANER
RETAIL STATUS VEHICLE HASNT CHANGED FROM DEALER TO CUSTOMER
VERIFY HIDE OPTION IN IDRIVE IS UNCHECKED
SHORT TEST, TEST PLAN CHECK RETAIL STATUS

F2x,F3x,G12 to JULY 1 2015
DURING QC1 PROCESS, BMW ASSIST CALL IS TRANSMITTED AS RASH CALL. B7F348
INCORRECT PROVISION OF TELEMATICS
DO NOT DELIVER ANYTHING THAT FAILED AN SOS CALL
SI B84 08 15

16V-071
DRIVER FRONT AIRBAG GENERATOR
ONLY ELECTRIC CERTIFIED TECHS
DISABLE HV SYSTEM
DISCONNECT 12V BATTERY
REMOVE AIRBAG
EXCHANGE GAS GEN
REASSEMBLE
TEST
START/STOP LIGHT SHOULD BE OUT BEFORE BEGINNING
T30 NEEDED TO REMOVE BAG
REP-32-34-030
COVER TERMINALS DUCT TAVPE
8MM, TORQUE TO 5NM
LOCATING DOT TO NEW GENERATOR
PLACE ONE LABEL ON THE AIRBAG ASSMEMBLY, OTHER ON RO
REPLACE ENTIRE BAG IF DAMAGED THREADED BOLTS. EXCESSIVE FORCE TO REMOVE GENERATOR. NO TIGHTENING TORQUE, EXCESSIVE GAP, AIRBAG COVER DAMAGED.

F15 DELIVERY STOP. INCORRECTLY ROUTED TRANS COOLER. LINES MAY COME IN CONTACT WITH VIBRATION DAMPER
SWITCH COOLER LINE TO UNDERNEATH BRACKET. REPLACE COOLER LINE IF ANY ABRASION
SI B17 01 16

G12 DME FAULT CODE 20A508 COOLER SYSTEM
AUX COOLANT PUMP FOR TURBO IS FAULTY
FAULT IS LESS THAN THREE TIMES, REPLACE PUMP.
3+ TIMES REPLACE THE PUMP AND TURBOS, OIL FEED, RETURN LINE, COOLANT LINES.
SI B11 03 16 POSSIBLE CONTAMINATION IN LINES

SERVICE ACTION N63R G12
G12 JULY 2015
WASTEGATE ACTUATORS FAIL AND CAUSE ENG MALF WARNING
WASTEGATE OPERATION FAULTS CAUSED IN DME
ROUGH RUNNING LOSS OF POWER
INTERNAL MECHANICAL DEFECT
DME SOFTWARE SENSITIVITY
REPLACE BOTH WASTEGATE ACTUATORS
PROGRAM ISTAP 3.58.2
SI B11 04 16

TECHNICAL DOCUMENTATION CONTAINS THE DIAGNOSTIC NEWS, RELEASE NOTES, REPAIR INSTRUCTION UPDATES, NED UPDATES

ISTA 3.55.10 E7X E9X N55 MISFIRE TEST PLAN CORRECT
E9X M57Y SCR EFFICIENCY TEST PLAN CORRECT
F30 ATM LOCATION IN ROOF UNDER SHARK FIN
F06 F12 F13 REAR WINDOWS INITIALIZATION TEST PLAN FIXED
I3 TEST PLAN THING

G12 WITH N63R FROM SOP UP TO 3/22/16
O2 SENSOR FAULTY DME SOFTWARE
PROGRAM WITH ISAP 3.58.2
SI B12 08 16

I01 I12 F30 PHEV FROM SOP TO 4/17/16
HEAT NOT FUNCTIONING DURING ELECTRIC DRIVING NO FAULT CODES. 15-11-504, 15-11-505 SOFTWARE
SI B64 08 16. PROGRAM CAR

F30 PHEV FROM SOP 07/16
GEAR ENGAGEMENT PROBLEM. TRANS STAYS IN P.
EME SOFTWARE WITH 3.59.1 WILL FIX.
SI B24 02 16

F30 PHEV F15 PHEV 07.16
DRIVE:STOP CAREFULLY
EGS CODES. GEAR SELECTOR PLAUSABILITY OR A-CAN
16-03-505, PROGRAM WITH 3.59.1
SI B24 01 16

I8 AFTER 9/30/15
DC/DC INSUFFICIENT
EME SOFTWARE IS CAUSE
VEHICLE CAN LOSE 12V FUNCTIONS
22223F EME STORED
UPDATE TO 3.59
SI B61 08 16

100 AMP CLAMP CHANNEL 4 OR 3 ONLY
CALIBRATE CLAMP.
30 MINUTE, 24H, OR 72H MEASUREMENT.
SI B07 01 16

N55 N63 N63T S55 S63 S63T
VANOS FAULTS
COLD START NOT CONTROLLABE
CRANKSHAFT OUT OF RANGE
FOR COLD START: CHECK OIL LEVEL AND CONDITION
VERIFY OIL PRESSURE
INSPECT VANOS SOLENOIDS
RUN VANOS UNIT TEST PLANS
FOR CRANK FAULT: CHECK TIMING, ADJUST
CLEAR FAULTD AND ADAPTIONS
ALLOW VEHICLE TO SLEEP AND THEN RETEST

F16 MANUFACTURING ERROR LABELS
WEIGHT LABEL ON B PILLAR INCORRECT
ORDER LABEL AS CODED PART
EMAIL REQUEST TO CODEDPARTS@BMWNA.COM
INCLUDE VIN, DEALRE CODE, PART NUMBER, SUBJECT LINE IS BULLETIN
SI B71 01 16

SUBMITTING PUMA CASE FOR CPO ENROLLMENT
SI B11 02 13
PROVIDE GOOD PHOTOS
ANDROID DEVICES FOR PUMA
USE CHROME
SI B00 05 16

SI B51 12 16
OPTION CODE 430
AUTO DIMMING MIRRORS
PASSENGER SIDE LOSES AUTO DIMMING
5/6/7 NOT AFFECTED
SI B51 12 16

QUARTERLY WARRANTY WEBINARS
MAY 11/12
CPO/EVP GUIDELINES
TYPE2:PART WARRANTY
CLAIM CODING INFO FOR EMISSIONS, BODYGUARD,RUST, PAINT RIM REPAIR.
TMSI OL5154
POLICY AND PLANNING SECTION THIS MONTH
FAQ
COVERAGE IN IDRIVE, MOTOR MOUNT
UPDATE WARRANTY MANUAL. 4/1/16
GUIDELINES FOR IN-STOCK VEHICLES,
ELW COVERAGE
SERVICE/REPAIR INFORMATION
RECALLS