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kinofrost

Bug Reporting

Feb 13th, 2015
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  1. Title: Succinct description of the bug
  2. Summary: A longer description that explains what the problem is.
  3.  
  4. Reproduction steps: a minimum list of easy-to-follow steps that allow the reader (consider your audience!) to reproduce the bug without your help
  5.  
  6. Error: what actually happens
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  8. Platform/Environment: software version, browsers, hardware, etc.
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  10. Supporting information: stack traces, videos, screenshots... these all help enormously as it's easier to see a problem than imagine it.
  11.  
  12. Risk & Implication: Sometimes I need to advocate a bug. This is where I describe possible risks and impact.
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  15. Remember that a bug follows the chain:
  16. Threat: something that triggers a problem in a...
  17. Vulnerability: something about the product that causes it to exhibit the...
  18. Problem: Something the product does that we don't want it to do which adversely affects a...
  19. Victim: Someone who feels the impact of the problem. All important bugs have a victim.
  20.  
  21. -kinofrost
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