internal void SendNewTicket(GameClient Session, int Category, uint ReportedUser, string Message, List<string> Messages)
        {
            UInt32 Id = 0;


                if (Session.GetHabbo().CurrentRoomId <= 0)
                {
                    using (IQueryAdapter DBClient = SilverwaveEnvironment.GetDatabaseManager().getQueryreactor())
                    {
                        DBClient.setQuery(string.Concat(new object[]
                        {
                            "INSERT INTO moderation_tickets (score,status,sender_id,reported_id,moderator_id,message,room_id,room_name,timestamp) VALUES (1,'open','",
                            Session.GetHabbo().Id,
                            "','",
                            ReportedUser,
                            "','0',@message,'0','','",
                            SilverwaveEnvironment.GetUnixTimestamp(),
                            "')"
                        }));
                        DBClient.addParameter("message", Message);
                        Id = (uint)DBClient.insertQuery();
                        DBClient.runFastQuery("UPDATE user_info SET cfhs = cfhs + 1 WHERE user_id = " + Session.GetHabbo().Id);
                    }


                    SupportTicket Ticket = new SupportTicket(Id, 1, Session.GetHabbo().Id, ReportedUser, Message, 0, "", (double)SilverwaveEnvironment.GetUnixTimestamp(), Messages);
                    this.Tickets.Add(Ticket);
                    ModerationTool.SendTicketToModerators(Ticket);
                    return;
                }


                RoomData Data = SilverwaveEnvironment.GetGame().GetRoomManager().GenerateNullableRoomData(Session.GetHabbo().CurrentRoomId);
                using (IQueryAdapter DBClient = SilverwaveEnvironment.GetDatabaseManager().getQueryreactor())
                {
                    DBClient.setQuery(string.Concat(new object[]
                    {
                        "INSERT INTO moderation_tickets (score,status,sender_id,reported_id,moderator_id,message,room_id,room_name,timestamp) VALUES (1,'open','",
                        Session.GetHabbo().Id,
                        "','",
                        ReportedUser,
                        "','0',@message,'",
                        Data.Id,
                        "',@name,'",
                        SilverwaveEnvironment.GetUnixTimestamp(),
                        "')"
                    }));
                    DBClient.addParameter("message", Message);
                    DBClient.addParameter("name", Data.Name);
                    Id = (uint)DBClient.insertQuery();
                    DBClient.runFastQuery("UPDATE user_info SET cfhs = cfhs + 1 WHERE user_id = " + Session.GetHabbo().Id);
                }
                SupportTicket Ticket2 = new SupportTicket(Id, 1, Session.GetHabbo().Id, ReportedUser, Message, 0, "", (double)SilverwaveEnvironment.GetUnixTimestamp(), Messages);
                this.Tickets.Add(Ticket2);
                ModerationTool.SendTicketToModerators(Ticket2);
        }