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- Hello there,
- Thank you for reporting this issue to us.
- I was lucky enough to troubleshoot this issue at the moment it appeared.
- It looks like this is an issue with resolving DNS records for your domain.
- While everything was alright with the CDN "dev showoffeurope media" I decided to check Cloud Files CDN enabled container 'supra'. Particularly I stared with resolving "supra.showoffimports.nl" and that was the moment I noticed first problems. Please, look at these two attempts of resolving aforementioned FQDN:
- $ dig supra.showoffimports.nl
- ; <<>> DiG 9.9.4-RedHat-9.9.4-29.el7_2.3 <<>> supra.showoffimports.nl
- ;; global options: +cmd
- ;; Got answer:
- ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 40205
- ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
- ;; OPT PSEUDOSECTION:
- ; EDNS: version: 0, flags:; udp: 1500
- ;; QUESTION SECTION:
- ;supra.showoffimports.nl. IN A
- ;; AUTHORITY SECTION:
- showoffimports.nl. 10800 IN SOA ns1.showoffimports.nl. hostmaster.showoffimports.nl. 2016101902 14400 3600 1209600 86400
- ;; Query time: 12 msec
- ;; SERVER: 83.138.151.80#53(83.138.151.80)
- ;; WHEN: Fri Oct 21 08:47:58 UTC 2016
- ;; MSG SIZE rcvd: 103
- $ dig supra.showoffimports.nl
- ; <<>> DiG 9.9.4-RedHat-9.9.4-29.el7_2.3 <<>> supra.showoffimports.nl
- ;; global options: +cmd
- ;; Got answer:
- ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58361
- ;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 1
- ;; OPT PSEUDOSECTION:
- ; EDNS: version: 0, flags:; udp: 1500
- ;; QUESTION SECTION:
- ;supra.showoffimports.nl. IN A
- ;; ANSWER SECTION:
- supra.showoffimports.nl. 60 IN CNAME b62a0add3026974832df-d9a51ecbea6d4cee9097bede7d09b6db.r39.cf3.rackcdn.com.
- b62a0add3026974832df-d9a51ecbea6d4cee9097bede7d09b6db.r39.cf3.rackcdn.com. 300 IN CNAME a39.rackcdn.com.
- a39.rackcdn.com. 300 IN CNAME a39.rackcdn.com.mdc.edgesuite.net.
- a39.rackcdn.com.mdc.edgesuite.net. 300 IN CNAME a41.dscg10.akamai.net.
- a41.dscg10.akamai.net. 20 IN A 2.22.146.25
- a41.dscg10.akamai.net. 20 IN A 2.22.146.91
- ;; Query time: 103 msec
- ;; SERVER: 83.138.151.80#53(83.138.151.80)
- ;; WHEN: Fri Oct 21 08:51:28 UTC 2016
- ;; MSG SIZE rcvd: 268
- As you can see the very first attempt failed and the another one (around 3,5 minutes later) succeeded.
- This leads me to the conclusion that the problem is introduced by your DNS registrar.
- Please, contact with your DNS registrar and report to them issue with resolving DNS records.
- Regards,
- Marcin Adamowicz
- Cloud Infrastructure Support
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