Get Agents

    AgentSession agentSession = new AgentSession("demo@workgroup.rsweb37", connection);

                    agentSession.setOnline(true);

                    agentSession.addOfferListener(new OfferListenereClass());




                    AgentRoster agentRoster = agentSession.getAgentRoster();


                    JOptionPane.showConfirmDialog(null, agentRoster.getAgents());

// Presence of the Agent



    JOptionPane.showConfirmDialog(null, agentSession.getAgentRoster().getPresence("demo@rsweb37"));