Log

Jessica MAY 28, 2016  |  02:52AM UTC
Welcome to Online Tournament Live Support. Please state your question or match issue and provide a match ID if you have one. **Please note that there is a possibility that I have multiple chats. If you leave this chat, it will put your issue at the end of the queue to be handled.**
CaptnBladez MAY 28, 2016  |  02:52AM UTC
Hi
The opponent ended the game after the second round
now he is in theater mode
I took xbox record that that he ended it
he is not allowed to do that
I have the videos
can i send them and get advanced?
Jessica MAY 28, 2016  |  02:53AM UTC
What is the match ID?
CaptnBladez MAY 28, 2016  |  02:54AM UTC
55439290
https://account.xbox.com/en-us/gameclip/1e098f3c-0f17-453d-b1c7-8680c2e73d3b?gamerTag=Captn%20Bladez&scid=9a7a0100-8648-4c1a-bdd7-96aa0dc9f78d
https://account.xbox.com/en-us/gameclip/f2867583-1ea3-47d9-b271-c7822aa8005c?gamerTag=XHitmanxsBro&scid=9a7a0100-8648-4c1a-bdd7-96aa0dc9f78d
those are the 2 clips
they were host and ended it
I also took a video of him being in theater mode
can you advance me?
please
Jessica MAY 28, 2016  |  02:55AM UTC
You need to be patient.
CaptnBladez MAY 28, 2016  |  02:55AM UTC
will i get advanced for this?
and sorry
Jessica MAY 28, 2016  |  02:56AM UTC
It would start up at 2-0.
They ended the game at the end of the round so it just needs to be started up where it was left off.
CaptnBladez MAY 28, 2016  |  02:56AM UTC
They are in theater and are not hosting
can we start a FF timer
hes in theater too
Jessica MAY 28, 2016  |  02:57AM UTC
Give me a moment to speak with them.
CaptnBladez MAY 28, 2016  |  02:57AM UTC
ok
i took a video of him in theater lobby as well
incase hes trying to gather fake proof of something
can i start a FF timer?
Jessica MAY 28, 2016  |  03:00AM UTC
No.
CaptnBladez MAY 28, 2016  |  03:01AM UTC
ok
do you know what the story is?
Jessica MAY 28, 2016  |  03:12AM UTC
They reported an issue
CaptnBladez MAY 28, 2016  |  03:12AM UTC
which was?
Jessica MAY 28, 2016  |  03:15AM UTC
I will let you know if I require further action from your team.
CaptnBladez MAY 28, 2016  |  03:16AM UTC
they just claimed we were "hacking"
if i was hacking, how would they of killed me? they are obvoiusly just trying to get the win
he posted on twitter i was hacking
they killed me, so its not like i was hacking
Jessica MAY 28, 2016  |  03:32AM UTC
Just stay in the chat please.
CaptnBladez MAY 28, 2016  |  03:32AM UTC
What is going to happen?
are we going to continue or will we get the win
Jessica MAY 28, 2016  |  03:33AM UTC
I will let you know what will happen, but you need to stay patient.
CaptnBladez MAY 28, 2016  |  03:34AM UTC
okay
It is approaching an hour since the match ended. I'm sorry for messaging you but can I have an update?
Jessica MAY 28, 2016  |  03:44AM UTC
Sure
You and your teammate are being forfeited and banned for hacking.
CaptnBladez MAY 28, 2016  |  03:45AM UTC
how did we hack?
we didnt hack
u cant hack on xbox one
U can put an admin in the match if u think we did
the "invisible" thing is prob cuz he didnt spawn in
this isnt fair
I can show u my xbox one
which is non hackable
Jessica MAY 28, 2016  |  03:46AM UTC
I am not going to argue this when it is very clear that you were hacking.
If you wish to dispute this further you can contest your ban.
CaptnBladez MAY 28, 2016  |  03:46AM UTC
how?
May i speak with another admin pleas
please
I was not hacking
and it isnt fair to ban me and forfeit me for something i didnt do
if i was hacking they would not of been able to kill me
you can look at last map too
we were both killed many times
Jessica MAY 28, 2016  |  03:48AM UTC
Have a good night.
Agent Jessica has placed you back into queue, please wait... at 03:48AM UTC
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