Apple Customer Support

Dear ***,

This is Ravish here from iTunes Store Customer Support.

***, I can understand your issue how ever, I could not help  you above the Apple rules.And also i am not saying i won't help you I hear to help you but necessary thing should be there . I am sorry *** I understood that you can able to catch what i trying say.

If you have any further queries, please do not hesitate to contact me.

Thank you for being a valued customer. Have a great day!

Sincerely,

Ravish
iTunes Store Customer Support