Mine/Some prewritten:

Please let us know if we can be of further assistance!

My team will confirm that for you when we re-open if you haven't heard from them yet!

Our team will reach out to you as soon as we reopen!

The dealership is currently closed, but our team will be happy to hear from you when we re-open!

The language and conduct that you are engaging in is inappropriate. I will close the chat now.

Hello this is Randi responding to your text! Who do I have the pleasure of chatting with?

Would you like to provide us with your last name, as a professional courtesy to you?

I do show it still in our online inventory! This indicates that it's probably available, but sometimes there's a delay between updating when cars sell, so I want to ask my sales team to confirm there's no pending sale on it. What's the best phone number to reach you?

I've taken a look at our current inventory, and I am not showing any listed online, but I would like to see if we have any on the lot that haven't made it to inventory yet. What's the best phone number to reach you?

For your convenience, you can schedule an appointment online using this link: ___ Or, if you would prefer, I can have a service advisor follow up with you directly to schedule the appointment. What's the best phone number for the service team to reach you?

I will be happy to have a parts advisor follow up with you to confirm the availability and cost of that part. What's the best phone number to reach you?

I will ask my sales team to check the lot and confirm that is still available!

I do show them still in our online inventory! This indicates that they're probably available, but sometimes there's a delay between updating when cars sell, so I want to ask my sales team to confirm there's no pending sale on either of them. What's the best phone number to reach you?

I will be happy to have a finance specialist follow up with you to discuss that. What's the best phone number to reach you?

I haven't seen a response from you so I am going to go ahead and close this chat. If you come back, please start another chat.