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  3. Welcome to WhoCrashed (HOME EDITION) v 5.01
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  6. This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
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  8. Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
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  10. This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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  12. To obtain technical support visit www.resplendence.com/support
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  14. Click here to check if you have the latest version or if an update is available.
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  16. Just click the Analyze button for a comprehensible report ...
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  21. Home Edition Notice
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  24. This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
  25.  
  26. Click here for more information on the professional edition.
  27. Click here to buy the the professional edition of WhoCrashed.
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  31. System Information (local)
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  34. computer name: LUCAS-PC
  35. windows version: Windows 7 Service Pack 1, 6.1, build: 7601
  36. windows dir: C:\Windows
  37. Hardware: ASUSTeK Computer INC., M5A78L LE
  38. CPU: AuthenticAMD AMD FX(tm)-8120 Eight-Core Processor AMD586, level: 21
  39. 8 logical processors, active mask: 255
  40. RAM: 8571183104 total
  41. VM: 2147352576, free: 1957081088
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  47. Crash Dump Analysis
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  50. Crash dump directory: C:\Windows\Minidump
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  52. Crash dumps are enabled on your computer.
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  54. On Thu 10/04/2014 13:31:59 GMT your computer crashed
  55. crash dump file: C:\Windows\memory.dmp
  56. This was probably caused by the following module: Unknown (0x00000000)
  57. Bugcheck code: 0xA (0xFFFFF68000002F20, 0x0, 0x0, 0xFFFFF80002CCA16A)
  58. Error: IRQL_NOT_LESS_OR_EQUAL
  59. Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
  60. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  61. A third party driver was identified as the probable root cause of this system error.
  62. Google query: IRQL_NOT_LESS_OR_EQUAL
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  66. On Thu 10/04/2014 02:39:41 GMT your computer crashed
  67. crash dump file: C:\Windows\Minidump\040914-15381-01.dmp
  68. This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
  69. Bugcheck code: 0x124 (0x0, 0xFFFFFA80079788F8, 0x0, 0x0)
  70. Error: WHEA_UNCORRECTABLE_ERROR
  71. file path: C:\Windows\system32\ntoskrnl.exe
  72. product: Microsoft® Windows® Operating System
  73. company: Microsoft Corporation
  74. description: NT Kernel & System
  75. Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
  76. This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
  77. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  83. Conclusion
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  86. 2 crash dumps have been found and analyzed.
  87. Read the topic general suggestions for troubleshooting system crashes for more information.
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  89. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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