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- Dear Customer,
- **ATTENTION**
- Our DC Ops personnel are actively engaged in sourcing fuel supplies from
- vendors in the local area. As of now we continue to run on the available
- fuel reserves on the mezzanine level could stop supporting customer load
- at anytime. Once this fuel supply has been exhausted the generator will no
- longer be able to sustain operation and critical customer power loads will
- be lost. We urge all Internap customers to take necessary remote action,
- if shutting down equipment in a more graceful fashion is possible before
- the outage occurs.
- Internap will continue to work hard to assess the situation and our recovery plans, and will communicate those plans as soon as possible. Thank you for your patience and understanding during this crisis.
- If you have any questions or concerns please contact us at 877.843.4662 and choose the option for Agile support.
- Thank You,
- Best Regards,
- Matt Price
- Director, Hosting Operations and Support
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