The List

The ones that most excite (in decreasing order of happiness):
1. Ghostwrite documentation for partners to publish on their own sites
2. Scheduling shifts and collaborating as part of a growing cohesive support team
3. Run ticket review sessions to make sure tone is consistent across Zapier responses
4. Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
5. Work with the product team to develop a new feature based on feedback from customers

The ones that least excite (in decreasing order of excitement):
1. Dig through activity logs to troubleshoot a customer's broken Zap
2. Help resolve billing issues for customers over the phone
3. Analyze thousands of support tickets to spot trends the product team can use
4. Receive 20+ inbound phone calls per day and help them solve their issues
5. Act as a dedicated rep for a handful of key customers to ensure their success using Zapier