ITSA job description

Full/Part Time:  Full-Time
Fiscal Year (FY) Status: 2015
Regular/Temporary: Regular
Salary: 26614 to 46671 USD per year

TITLE:       INSTRUCTIONAL TECHNICAL SUPPORT ASSISTANT

QUALIFICATIONS:
1.    High school diploma or equivalent.
2.    Successful experience in use of computers, computer peripherals and related audio/visual equipment.
3.    Demonstrated proficiency in written and verbal communications.
4.    Demonstrated knowledge of current Windows operating systems, MS Office, and networking principles and concepts.
5.    Passing score on District administered Technology Skills Test (Entry Level).
6.    Demonstrated ability to work effectively as team member within an educational setting or comparable environment.

PERFORMANCE RESPONSIBILITIES:
Essential Functions:
1.    Maintains school computing platform using District Management tools to image computers; deploy software, update systems, and maintain overall computing environment.
2.    Provides assistance to schools by connecting devices, verifying proper operation, and ensuring staff can operate computers and other instructional technologies (document cameras, projectors, presentation software, interactive technology boards, etc.)
3.    Responsible for managing and maintaining school-based technology assets inventory as defined by District Information Technology Division.
4.    Coordinates and assists school-based activities to support yearly computer refresh project – including ordering process, unpacking, configuring computers and connections, as well as disposal of packing materials and disposition of retired assets.
5.    Works with District IT staff to implement technology projects, monitor system performance, and manage District approved software and licenses using District approved management tools.
6.    Manages the various databases at an elementary school center utilizing current District-approved data management software technologies.
7.    Serves as District IT contact for school-based user information for the purpose of Active Directory, eMail, and other secure systems.
8.    Attends training and informational meetings in support of District information and educational technology initiatives.

Performance Effectiveness Criteria:
In addition to the employee being responsible for each of the performance responsibilities listed herein, periodic and special reports to the Board and other entities will be provided regarding the impact of this position with respect to progress toward annually established District and Divisional goals and objectives for, but not necessarily limited to, the following areas: 1) Student Performance, 2) Customer Service, 3) Fiscal Accountability and Responsibility, 4) Process Efficiencies and Improvements, and 5) Employee Learning and Growth.

Additional Job Functions:
1.    Follows adopted policies and procedures in accordance with School Board priorities.
2.    Conducts oneself in the best interest of students, in accordance with the highest traditions of public education and in support of the District’s Mission Statement.
3.    Performs other duties as assigned.

New:                                        8/93
Revised:                                  04/11
Salary Level:                           A10
FLSA Status:                           Non-exempt

Capable of lifting/carrying 20 lbs. and occasionally up to 50 lbs.; some physical activity required.