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Unit Code       Unit Title                            MandatoyIEl   Hours
ective
BSBCORO01 1A   _Prepare for work                       _Mandato      1 O
BSBCOR0591A   _AppI  basic communication skiIIs              _Mandato      10
BSBCOR0171A   _DeIiver quaIity customer seNice               _Mandatoy     15
BSBCOR01 61A   _Hand Ie teIephone caI Is                    _Mandato      25
BSBBADO081A   _DeveIop ke boardin0 skiIIs                 _Mandato      20
BSBBAD0671A   _T pe and cop  routine documents             _Mandato      15
BSBCORO09 1 A   _Receive visitors                        _Mandato      20
BSBBAD0681A   _Locate and store fiIes in a paper-based s stem      _Mandato      20
BSBCORO071A   _Operate a personaI computer                _Mandato      30
BSBBADO031 A   _Use business equ ipment                   _Mandato      20
BSBCORO04 1 A   _DeveIop professionaI ism                   _Mandato      30
BSBCOR01 01A   _Work effectiveI  in a business environment        _Mandato      20
BSBCOR0201A   _Participate in workpIace safet  procedures         _Mandato      20
BSBFIN0721A    _Prepare routine financiaI documents            _EIective      1 5
BSBBAD0181A   _Provide information to cIients                _EIective      20
FNBFIN0701A    _Prepare and bank financiaI receipts             _Elective      25
ITCCORO081A   _SeII products and seNices                  _Elective      30
BSSREO0131A   _Perform stock controI procedures              _EIective      15
BSBBAD071 1A   _Or0anise the cop in0 and coIIatin0 ofdocuments     _Elective      10
BSBBAD021 2A   _Process mai I                         _EIective      30
BSBBAD061 2A   _Perform cash ierin 0                      _E Iective      30
BSBSBMO01 2A   _Craft personal entrepreneurial strategy           _Elective      50
BSBBAD0732A    Record, store and supply information using a paper-base0   Elective      20
fiIin0 s stem
BSBBAD0742A   _Reproduce, present and distribute compIex documents  _EIective      20
BSBBAD0632A   _Maintain and issue stock items               _EIective     30
BSBBAD0762A   _Co-ord inate mai I seNice                   _E Iective      25
BSSREO01 42A   _Maintain stock controI                    _E Iective      20
BSBCOR0382A   _DispIa  human reIations skiI Is                _Elective      1 O