Dear SS/L247/MS users,

    We know a lot of you have many concerns and questions regarding the ongoing issues the past few weeks.  Since early Sunday, 2014.1026 our sites have been getting attacked via DDoS attacks which has caused the constant streams buffering & the sites being down/slow.

    As we try to improve the sites, some of our features/scripts have failed in the process and made things worse.  The Staff are determined to battle through this and resolve the ongoing issues.  We need you — the users — to trust us as you always have.
    Eventually we will get it right.  Again, we apologize for the constant trouble this has caused to you, but bear with us.

    All we ask from you is to continue your patience and trust as we work through the ongoing battles.  If you have any questions/concerns/issues please email helpme <at> smoothstreams.tv or for instant support join our IRC support channel.

    Best Regards,

    SS Staff