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NSA Employee Handbook

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  26.  
  27. _ _ ____ _
  28. | \ | / ___| / \
  29. | \| \___ \ / _ \ EMPLOYEE
  30. | |\ |___) / ___ \ HANDBOOK
  31. |_| \_|____/_/ \_\
  32.  
  33. Security Guidelines
  34.  
  35. This handbook is designed to introduce you to some of the basic
  36. security principles and procedures with which all NSA employees must comply.
  37. It highlights some of your security responsibilities, and provides guidelines
  38. for answering questions you may be asked concerning your association with this
  39. Agency. Although you will be busy during the forthcoming weeks learning your
  40. job, meeting co-workers, and becoming accustomed to a new work environment, you
  41. are urged to become familiar with the security information contained in this
  42. handbook. Please note that a listing of telephone numbers is provided at the
  43. end of this handbook should you have any questions or concerns.
  44.  
  45. Introduction
  46.  
  47. In joining NSA you have been given an opportunity to participate in the
  48. activities of one of the most important intelligence organizations of the United
  49. States Government. At the same time, you have also assumed a trust which
  50. carries with it a most important individual responsibility--the safeguarding of
  51. sensitive information vital to the security of our nation.
  52.  
  53. While it is impossible to estimate in actual dollars and cents the value of the
  54. work being conducted by this Agency, the information to which you will have
  55. access at NSA is without question critically important to the defense of the
  56. United States. Since this information may be useful only if it is kept secret,
  57. it requires a very special measure of protection. The specific nature of this
  58. protection is set forth in various Agency security regulations and directives.
  59. The total NSA Security Program, however, extends beyond these regulations. It
  60. is based upon the concept that security begins as a state of mind. The program
  61. is designed to develop an appreciation of the need to protect information vital
  62. to the national defense, and to foster the development of a level of awareness
  63. which will make security more than routine compliance with regulations.
  64.  
  65. At times, security practices and procedures cause personal inconvenience. They
  66. take time and effort and on occasion may make it necessary for you to
  67. voluntarily forego some of your usual personal perogatives. But your
  68. compensation for the inconvenience is the knowledge that the work you are
  69. accomplishing at NSA, within a framework of sound security practices,
  70. contributes significantly to the defense and continued security of the United
  71. States of America.
  72.  
  73. I extend to you my very best wishes as you enter upon your chosen career or
  74. assignment with NSA.
  75.  
  76. Philip T. Pease
  77. Director of Security
  78.  
  79.  
  80. INITIAL SECURITY RESPONSIBILITIES
  81.  
  82. Anonymity
  83.  
  84. Perhaps one of the first security practices with which new NSA personnel should
  85. become acquainted is the practice of anonymity. In an open society such as ours,
  86. this practice is necessary because information which is generally available to
  87. the public is available also to hostile intelligence. Therefore, the Agency
  88. mission is best accomplished apart from public attention. Basically, anonymity
  89. means that NSA personnel are encouraged not to draw attention to themselves nor
  90. to their association with this Agency. NSA personnel are also cautioned neither
  91. to confirm nor deny any specific questions about NSA activities directed to them
  92. by individuals not affiliated with the Agency.
  93.  
  94. The ramifications of the practice of anonymity are rather far reaching, and its
  95. success depends on the cooperation of all Agency personnel. Described below you
  96. will find some examples of situations that you may encounter concerning your
  97. employment and how you should cope with them. Beyond the situations cited, your
  98. judgement and discretion will become the deciding factors in how you respond to
  99. questions about your employment.
  100.  
  101. Answering Questions About Your Employment
  102.  
  103. Certainly, you may tell your family and friends that you are employed at or
  104. assigned to the National Security Agency. There is no valid reason to deny them
  105. this information. However, you may not disclose to them any information
  106. concerning specific aspects of the Agency's mission, activities, and
  107. organization. You should also ask them not to publicize your association with
  108. NSA.
  109.  
  110. Should strangers or casual acquaintances question you about your place of
  111. employment, an appropriate reply would be that you work for the Department of
  112. Defense. If questioned further as to where you are employed within the
  113. Department of Defense, you may reply, "NSA." When you inform someone that you
  114. work for NSA (or the Department of Defense) you may expect that the next
  115. question will be, "What do you do?" It is a good idea to anticipate this
  116. question and to formulate an appropriate answer. Do not act mysteriously about
  117. your employment, as that would only succeed in drawing more attention to
  118. yourself.
  119.  
  120. If you are employed as a secretary, engineer, computer scientist, or in a
  121. clerical, administrative, technical, or other capacity identifiable by a general
  122. title which in no way indicates how your talents are being applied to the
  123. mission of the Agency, it is suggested that you state this general title. If
  124. you are employed as a linguist, you may say that you are a linguist, if
  125. necessary. However, you should not indicate the specific language(s) with which
  126. you are involved.
  127.  
  128. The use of service specialty titles which tend to suggest or reveal the nature of
  129. the Agency's mission or specific aspects of their work. These professional
  130. titles, such as cryptanalyst, signals collection officer, and intelligence
  131. research analyst, if given verbatim to an outsider, would likely generate
  132. further questions which may touch upon the classified aspects of your work.
  133. Therefore, in conversation with outsiders, it is suggested that such job titles
  134. be generalized. For example, you might indicate that you are a "research
  135. analyst." You may not, however, discuss the specific nature of your analytic
  136. work.
  137.  
  138. Answering Questions About Your Agency Training
  139.  
  140. During your career or assignment at NSA, there is a good chance that you will
  141. receive some type of job-related training. In many instances the nature of the
  142. training is not classified. However, in some situations the specialized
  143. training you receive will relate directly to sensitive Agency functions. In
  144. such cases, the nature of this training may not be discussed with persons
  145. outside of this Agency.
  146.  
  147. If your training at the Agency includes language training, your explanation for
  148. the source of your linguistic knowledge should be that you obtained it while
  149. working for the Department of Defense.
  150.  
  151. You Should not draw undue attention to your language abilities, and you may not
  152. discuss how you apply your language skill at the Agency.
  153.  
  154. If you are considering part-time employment which requires the use of language
  155. or technical skills similar to those required for the performance of your NSA
  156. assigned duties, you must report (in advance) the anticipated part-time work
  157. through your Staff Security Officer (SSO) to the Office of Security's Clearance
  158. Division (M55).
  159.  
  160. Verifying Your Employment
  161.  
  162. On occasion, personnel must provide information concerning their employment to
  163. credit institutions in connection with various types of applications for credit.
  164. In such situations you may state, if you are a civilian employee, that you are
  165. employed by NSA and indicate your pay grade or salary. Once again, generalize
  166. your job title. If any further information is desired by persons or firms with
  167. whom you may be dealing, instruct them to request such information by
  168. correspondence addressed to: Director of Civilian Personnel, National Security
  169. Agency, Fort George G. Meade, Maryland 20755-6000. Military personnel should
  170. use their support group designator and address when indicating their current
  171. assignment.
  172.  
  173. If you contemplate leaving NSA for employment elsewhere, you may be required to
  174. submit a resume/job application, or to participate in extensive employment
  175. interviews. In such circumstances, you should have your resume reviewed by the
  176. Classification Advisory Officer (CAO) assigned to your organization. Your CAO
  177. will ensure that any classified operational details of your duties have been
  178. excluded and will provide you with an unclassified job description. Should you
  179. leave the Agency before preparing such a resume, you may develop one and send it
  180. by registered mail to the NSA/CSS Information Policy Division (Q43) for review.
  181. Remember, your obligation to protect sensitive Agency information extends
  182. beyond your employment at NSA.
  183.  
  184. The Agency And Public News Media
  185.  
  186. >From time to time you may find that the agency is the topic of reports or
  187. articles appearing in public news media--newspapers, magazines, books, radio
  188. and TV. The NSA/CSS Information Policy Division (Q43) represents the Agency in
  189. matters involving the press and other media. This office serves at the
  190. Agency's official media center and is the Director's liaison office for public
  191. relations, both in the community and with other government agencies. The
  192. Information Policy Division must approve the release of all information for and
  193. about NSA, its mission, activities, and personnel. In order to protect the
  194. aspects of Agency operations, NSA personnel must refrain from either confirming
  195. or denying any information concerning the Agency or its activities which may
  196. appear in the public media. If you are asked about the activities of NSA, the
  197. best response is "no comment." You should then notify Q43 of the attempted
  198. inquiry. For the most part, public references to NSA are based upon educated
  199. guesses. The Agency does not normally make a practice of issuing public
  200. statements about its activities.
  201.  
  202. GENERAL RESPONSIBILITIES
  203.  
  204. Espionage And Terrorism
  205.  
  206. During your security indoctrination and throughout your NSA career you will
  207. become increasingly aware of the espionage and terrorist threat to the United
  208. States. Your vigilance is the best single defense in protecting NSA
  209. information, operations, facilities and people. Any information that comes to
  210. your attention that suggests to you the existence of, or potential for,
  211. espionage or terrorism against the U.S. or its allies must be promptly reported
  212. by you to the Office of Security.
  213.  
  214. There should be no doubt in your mind about the reality of the threats. You
  215. are now affiliated with the most sensitive agency in government and are
  216. expected to exercise vigilance and common sense to protect NSA against these
  217. threats.
  218.  
  219. Classification
  220.  
  221. Originators of correspondence, communications, equipment, or documents within
  222. the Agency are responsible for ensuring that the proper classification,
  223. downgrading information and, when appropriate, proper caveat notations are
  224. assigned to such material. (This includes any handwritten notes which contain
  225. classified information). The three levels of classification are Confidential,
  226. Secret and Top Secret. The NSA Classification Manual should be used as
  227. guidance in determining proper classification. If after review of this document
  228. you need assistance, contact the Classification Advisory Officer (CAO) assigned
  229. to your organization, or the Information Policy Division (Q43).
  230.  
  231. Need-To-Know
  232.  
  233. Classified information is disseminated only on a strict "need-to-know" basis.
  234. The "need-to-know" policy means that classified information will be
  235. disseminated only to those individuals who, in addition to possessing a proper
  236. clearance, have a requirement to know this information in order to perform
  237. their official duties (need-to-know). No person is entitled to classified
  238. information solely by virtue of office, position, rank, or security clearance.
  239.  
  240. All NSA personnel have the responsibility to assert the "need-to-know" policy
  241. as part of their responsibility to protect sensitive information.
  242. Determination of "need-to-know" is a supervisory responsibility. This means
  243. that if there is any doubt in your mind as to an individual's "need-to-know,"
  244. you should always check with your supervisor before releasing any classified
  245. material under your control.
  246.  
  247. For Official Use Only
  248.  
  249. Separate from classified information is information or material marked "FOR
  250. OFFICIAL USE ONLY" (such as this handbook). This designation is used to
  251. identify that official information or material which, although unclassified, is
  252. exempt from the requirement for public disclosure of information concerning
  253. government activities and which, for a significant reason, should not be given
  254. general circulation. Each holder of "FOR OFFICAL USE ONLY" (FOUO) information
  255. or material is authorized to disclose such information or material to persons
  256. in other departments or agencies of the Executive and Judicial branches when it
  257. is determined that the information or material is required to carry our a
  258. government function. The recipient must be advised that the information or
  259. material is not to be disclosed to the general public. Material which bears
  260. the "FOR OFFICIAL USE ONLY" caveat does not come under the regulations
  261. governing the protection of classified information. The unauthorized
  262. disclosure of information marked "FOR OFFICIAL USE ONLY" does not constitute an
  263. unauthorized disclosure of classified defense information. However, Department
  264. of Defense and NSA regulations prohibit the unauthorized disclosure of
  265. information designated "FOR OFFICIAL USE ONLY." Appropriate administrative
  266. action will be taken to determine responsibility and to apply corrective and/or
  267. disciplinary measures in cases of unauthorized disclosure of information which
  268. bears the "FOR OFFICIAL USE ONLY" caveat. Reasonable care must be exercised in
  269. limiting the dissemination of "FOR OFFICIAL USE ONLY" information. While you
  270. may take this handbook home for further study, remember that is does contain
  271. "FOR OFFICIAL USE ONLY" information which should be protected.
  272.  
  273. Prepublication Review
  274.  
  275. All NSA personnel (employees, military assignees, and contractors) must submit
  276. for review any planned articles, books, speeches, resumes, or public statements
  277. that may contain classified, classifiable, NSA-derived, or unclassified
  278. protected information, e.g., information relating to the organization, mission,
  279. functions, or activities of NSA. Your obligation to protect this sensitive
  280. information is a lifetime one. Even when you resign, retire, or otherwise end
  281. your affiliation with NSA, you must submit this type of material for
  282. prepublication review. For additional details, contact the Information Policy
  283. Division (Q43) for an explanation of prepublication review procedures.
  284.  
  285. Personnel Security Responsibilities
  286.  
  287. Perhaps you an recall your initial impression upon entering an NSA facility.
  288. Like most people, you probably noticed the elaborate physical security
  289. safeguards--fences, concrete barriers, Security Protective Officers,
  290. identification badges, etc. While these measures provide a substantial degree
  291. of protection for the information housed within our buildings, they represent
  292. only a portion of the overall Agency security program. In fact, vast amounts
  293. of information leave our facilities daily in the minds of NSA personnel, and
  294. this is where our greatest vulnerability lies. Experience has indicated that
  295. because of the vital information we work with at NSA, Agency personnel may
  296. become potential targets for hostile intelligence efforts. Special safeguards
  297. are therefore necessary to protect our personnel.
  298.  
  299. Accordingly, the Agency has an extensive personnel security program which
  300. establishes internal policies and guidelines governing employee conduct and
  301. activities. These policies cover a variety of topics, all of which are
  302. designed to protect both you and the sensitive information you will gain
  303. through your work at NSA.
  304.  
  305. Association With Foreign Nationals
  306.  
  307. As a member of the U.S. Intelligence Community and by virtue of your access to
  308. sensitive information, you are a potential target for hostile intelligence
  309. activities carried out by or on behalf of citizens of foreign
  310. countries. A policy concerning association with foreign nationals has been
  311. established by the Agency to minimize the likelihood that its personnel might
  312. become subject to undue influence or duress or targets of hostile activities
  313. through foreign relationships.
  314.  
  315. As an NSA affiliate, you are prohibited from initiating or maintaining
  316. associations (regardless of the nature and degree) with citizens or officials
  317. of communist-controlled, or other countries which pose a significant threat to
  318. the security of the United States and its interests. A comprehensive list of
  319. these designated countries is available from your Staff Security Officer or the
  320. Security Awareness Division. Any contact with citizens of these countries, no
  321. matter how brief or seemingly innocuous, must be reported as soon as possible
  322. to your Staff Security Officer (SSO). (Individuals designated as Staff
  323. Security Officers are assigned to every organization; a listing of Staff
  324. Security Officers can be found at the back of this handbook).
  325.  
  326. Additionally, close and continuing associations with any non-U.S. citizens which
  327. are characterized by ties of kinship, obligation, or affection are prohibited.
  328. A waiver to this policy may be granted only under the most exceptional
  329. circumstances when there is a truly compelling need for an individual's
  330. services or skills and the security risk is negligible.
  331.  
  332. In particular, a waiver must be granted in advance of a marriage to or
  333. cohabitation with a foreign national in order to retain one's access to NSA
  334. information. Accordingly, any intent to cohabitate with or marry a non-U.S.
  335. citizen must be reported immediately to your Staff Security Officer. If a
  336. waiver is granted, future reassignments both at headquarters and overseas may
  337. be affected.
  338.  
  339. The marriage or intended marriage of an immediate family member (parents,
  340. siblings, children) to a foreign national must also be reported through your
  341. SSO to the Clearance Division (M55).
  342.  
  343. Casual social associations with foreign nationals (other than those of the
  344. designated countries mentioned above) which arise from normal living and
  345. working arrangements in the community usually do not have to be reported.
  346. During the course of these casual social associations, you are encouraged to
  347. extend the usual social amenities. Do not act mysteriously or draw attention
  348. to yourself (and possibly to NSA) by displaying an unusually wary attitude.
  349.  
  350. Naturally, your affiliation with the Agency and the nature of your work should
  351. not be discussed. Again, you should be careful not to allow these associations
  352. to become close and continuing to the extent that they are characterized by
  353. ties of kinship, obligation, or affection.
  354.  
  355. If at any time you feel that a "casual" association is in any way suspicious,
  356. you should report this to your Staff Security Officer immediately. Whenever
  357. any doubt exists as to whether or not a situation should be reported or made a
  358. matter of record, you should decided in favor of reporting it. In this way,
  359. the situation can be evaluated on its own merits, and you can be advised as to
  360. your future course of action.
  361.  
  362. Correspondence With Foreign Nationals
  363.  
  364. NSA personnel are discouraged from initiating correspondence with individuals
  365. who are citizens of foreign countries. Correspondence with citizens of
  366. communist-controlled or other designated countries is prohibited. Casual
  367. social correspondence, including the "penpal" variety, with other foreign
  368. acquaintances is acceptable and need not be reported. If, however, this
  369. correspondence should escalate in its frequency or nature, you should report
  370. that through your Staff Security Officer to the Clearance Division (M55).
  371.  
  372. Embassy Visits
  373.  
  374. Since a significant percentage of all espionage activity is known to be
  375. conducted through foreign embassies, consulates, etc., Agency policy
  376. discourages visits to embassies, consulates or other official establishments of
  377. a foreign government. Each case, however, must be judged on the circumstances
  378. involved. Therefore, if you plan to visit a foreign embassy for any reason
  379. (even to obtain a visa), you must consult with, and obtain the prior approval
  380. of, your immediate supervisor and the Security Awareness Division (M56).
  381.  
  382. Amateur Radio Activities
  383.  
  384. Amateur radio (ham radio) activities are known to be exploited by hostile
  385. intelligence services to identify individuals with access to classified
  386. information; therefore, all licensed operators are expected to be familiar
  387. with NSA/CSS Regulation 100-1, "Operation of Amateur Radio Stations" (23
  388. October 1986). The specific limitations on contacts with operators from
  389. communist and designated countries are of particular importance. If you are
  390. an amateur radio operator you should advise the Security Awareness Division
  391. (M56) of your amateur radio activities so that detailed guidance may be
  392. furnished to you.
  393.  
  394. Unofficial Foreign Travel
  395.  
  396. In order to further protect sensitive information from possible compromise
  397. resulting from terrorism, coercion, interrogation or capture of Agency
  398. personnel by hostile nations and/or terrorist groups, the Agency has
  399. established certain policies and procedures concerning unofficial foreign
  400. travel.
  401.  
  402. All Agency personnel (civilian employees, military assignees, and contractors)
  403. who are planning unofficial foreign travel must have that travel approved by
  404. submitting a proposed itinerary to the Security Awareness Division (M56) at
  405. least 30 working days prior to their planned departure from the United States.
  406. Your itinerary should be submitted on Form K2579 (Unofficial Foreign Travel
  407. Request). This form provides space for noting the countries to be visited,
  408. mode of travel, and dates of departure and return. Your immediate supervisor
  409. must sign this form to indicate whether or not your proposed travel poses a
  410. risk to the sensitive information, activities, or projects of which you may
  411. have knowledge due to your current assignment.
  412.  
  413. After your supervisor's assessment is made, this form should be forwarded to
  414. the Security Awareness Director (M56). Your itinerary will then be reviewed in
  415. light of the existing situation in the country or countries to be visited, and
  416. a decision for approval or disapproval will be based on this assessment. The
  417. purpose of this policy is to limit the risk of travel to areas of the world
  418. where a threat may exist to you and to your knowledge of classified Agency
  419. activities.
  420.  
  421. In this context, travel to communist-controlled and other hazardous activity
  422. areas is prohibited. A listing of these hazardous activity areas is
  423. prohibited. A listing of these hazardous activity areas can be found in Annex
  424. A of NSA/CSS Regulation No. 30-31, "Security Requirements for Foreign Travel"
  425. (12 June 1987). From time to time, travel may also be prohibited to certain
  426. areas where the threat from hostile intelligence services, terrorism, criminal
  427. activity or insurgency poses an unacceptable risk to Agency employees and to
  428. the sensitive information they possess. Advance travel deposits made without
  429. prior agency approval of the proposed travel may result in financial losses by
  430. the employee should the travel be disapproved, so it is important to obtain
  431. approval prior to committing yourself financially. Questions regarding which
  432. areas of the world currently pose a threat should be directed to the Security
  433. Awareness Division (M56).
  434.  
  435. Unofficial foreign travel to Canada, the Bahamas, Bermuda, and Mexico does not
  436. require prior approval, however, this travel must still be reported using Form
  437. K2579. Travel to these areas may be reported after the fact.
  438.  
  439. While you do not have to report your foreign travel once you have ended your
  440. affiliation with the Agency, you should be aware that the risk incurred in
  441. travelling to certain areas, from a personal safety and/or counterintelligence
  442. standpoint, remains high. The requirement to protect the classified
  443. information to which you have had access is a lifetime obligation.
  444.  
  445. Membership In Organizations
  446.  
  447. Within the United States there are numerous organizations with memberships
  448. ranging from a few to tens of thousands. While you may certainly participate
  449. in the activities of any reputable organization, membership in any international
  450. club or professional organization/activity with foreign members should be
  451. reported through your Staff Security Officer to the Clearance Division (M55).
  452. In most cases there are no security concerns or threats to our employees or
  453. affiliates. However, the Office of Security needs the opportunity to research
  454. the organization and to assess any possible risk to you and the information to
  455. which you have access.
  456.  
  457. In addition to exercising prudence in your choice of organizational
  458. affiliations, you should endeavor to avoid participation in public activities
  459. of a conspicuously controversial nature because such activities could focus
  460. undesirable attention upon you and the Agency. NSA employees may, however,
  461. participate in bona fide public affairs such as local politics, so long as such
  462. activities do not violate the provisions of the statutes and regulations which
  463. govern the political activities of all federal employees. Additional
  464. information may be obtained from your Personnel Representative.
  465.  
  466. Changes In Marital Status/Cohabitation/Names
  467.  
  468. All personnel, either employed by or assigned to NSA, must advise the Office of
  469. Security of any changes in their marital status (either marriage or divorce),
  470. cohabitation arrangements, or legal name changes. Such changes should be
  471. reported by completing NSA Form G1982 (Report of Marriage/Marital Status
  472. Change/Name Change), and following the instructions printed on the form.
  473.  
  474. Use And Abuse Of Drugs
  475.  
  476. It is the policy of the National Security Agency to prevent and eliminate the
  477. improper use of drugs by Agency employees and other personnel associated with
  478. the Agency. The term "drugs" includes all controlled drugs or substances
  479. identified and listed in the Controlled Substances Act of 1970, as amended,
  480. which includes but is not limited to: narcotics, depressants, stimulants,
  481. cocaine, hallucinogens and cannabis (marijuana, hashish, and hashish oil).
  482. The use of illegal drugs or the abuse of prescription drugs by persons employed
  483. by, assigned or detailed to the Agency may adversely affect the national
  484. security; may have a serious damaging effect on the safety and the safety of
  485. others; and may lead to criminal prosecution. Such use of drugs either within
  486. or outside Agency controlled facilities is prohibited.
  487.  
  488. Physical Security Policies
  489.  
  490. The physical security program at NSA provides protection for classified
  491. material and operations and ensures that only persons authorized access to the
  492. Agency's spaces and classified material are permitted such access. This
  493. program is concerned not only with the Agency's physical plant and facilities,
  494. but also with the internal and external procedures for safeguarding the
  495. Agency's classified material and activities. Therefore, physical security
  496. safeguards include Security Protective Officers, fences, concrete barriers,
  497. access control points, identification badges, safes, and the
  498. compartmentalization of physical spaces. While any one of these safeguards
  499. represents only a delay factor against attempts to gain unauthorized access to
  500. NSA spaces and material, the total combination of all these safeguards
  501. represents a formidable barrier against physical penetration of NSA. Working
  502. together with personnel security policies, they provide "security in depth."
  503.  
  504. The physical security program depends on interlocking procedures. The
  505. responsibility for carrying out many of these procedures rests with the
  506. individual. This means you, and every person employed by, assign, or detailed
  507. to the Agency, must assume the responsibility for protecting classified
  508. material. Included in your responsibilities are: challenging visitors in
  509. operational areas; determining "need-to-know;" limiting classified
  510. conversations to approved areas; following established locking and checking
  511. procedures; properly using the secure and non-secure telephone systems;
  512. correctly wrapping and packaging classified data for transmittal; and placing
  513. classified waste in burn bags.
  514.  
  515. The NSA Badge
  516.  
  517. Even before you enter an NSA facility, you have a constant reminder of
  518. security--the NSA badge. Every person who enters an NSA installation is
  519. required to wear an authorized badge. To enter most NSA facilities your badge
  520. must be inserted into an Access Control Terminal at a building entrance and you
  521. must enter your Personal Identification Number (PIN) on the terminal keyboard.
  522. In the absence of an Access Control Terminal, or when passing an internal
  523. security checkpoint, the badge should be held up for viewing by a Security
  524. Protective Officer. The badge must be displayed at all times while the
  525. individual remains within any NSA installation.
  526.  
  527. NSA Badges must be clipped to a beaded neck chain. If necessary for the safety
  528. of those working in the area of electrical equipment or machinery, rubber
  529. tubing may be used to insulate the badge chain. For those Agency personnel
  530. working in proximity to other machinery or equipment, the clip may be used to
  531. attach the badge to the wearer's clothing, but it must also remain attached to
  532. the chain.
  533.  
  534. After you leave an NSA installation, remove your badge from public view, thus
  535. avoiding publicizing your NSA affiliation. Your badge should be kept in a safe
  536. place which is convenient enough to ensure that you will be reminded to bring it
  537. with you to work. A good rule of thumb is to afford your badge the same
  538. protection you give your wallet or your credit cards. DO NOT write your
  539. Personal Identification Number on your badge.
  540.  
  541. If you plan to be away from the Agency for a period of more than 30 days, your
  542. badge should be left at the main Visitor Control Center which services your
  543. facility.
  544.  
  545. Should you lose your badge, you must report the facts and circumstances
  546. immediately to the Security Operations Center (SOC) (963-3371s/688-6911b) so
  547. that your badge PIN can be deactivated in the Access Control Terminals. In the
  548. event that you forget your badge when reporting for duty, you may obtain a
  549. "non-retention" Temporary Badge at the main Visitor Control Center which serves
  550. your facility after a co-worker personally identifies your and your clearance
  551. has been verified.
  552.  
  553. Your badge is to be used as identification only within NSA facilities or other
  554. government installations where the NSA badge is recognized. Your badge should
  555. never be used outside of the NSA or other government facilities for the purpose
  556. of personal identification. You should obtain a Department of Defense
  557. identification card from the Civilian Welfare Fund (CWF) if you need to
  558. identify yourself as a government employee when applying for "government
  559. discounts" offered at various commercial establishments.
  560.  
  561. Your badge color indicates your particular affiliation with NSA and your level
  562. of clearance. Listed below are explanations of the badge colors you are most
  563. likely to see:
  564.  
  565. Green (*) Fully cleared NSA employees and certain military
  566. assignees.
  567.  
  568. Orange (*) (or Gold) Fully cleared representative of other
  569. government agencies.
  570.  
  571. Black (*) Fully cleared contractors or consultants.
  572.  
  573. Blue Employees who are cleared to the SECRET level while
  574. awaiting completion of their processing for full
  575. (TS/SI) clearance. These Limited Interim Clearance
  576. (LIC) employees are restricted to certain activities
  577. while inside a secure area.
  578.  
  579. Red Clearance level is not specified, so assume the holder
  580. is uncleared.
  581.  
  582. * - Fully cleared status means that the person has been cleared to the Top
  583. Secret (TS) level and indoctrinated for Special Intelligence (SI).
  584.  
  585. All badges with solid color backgrounds (permanent badges) are kept by
  586. individuals until their NSA employment or assignment ends. Striped badges
  587. ("non-retention" badges) are generally issued to visitors and are returned to
  588. the Security Protective Officer upon departure from an NSA facility.
  589.  
  590. Area Control
  591.  
  592. Within NSA installations there are generally two types of areas,
  593. Administrative and Secure. An Administrative Area is one in which storage of
  594. classified information is not authorized, and in which discussions of a
  595. classified nature are forbidden. This type of area would include the
  596. corridors, restrooms, cafeterias, visitor control areas, credit union, barber
  597. shop, and drugstore. Since uncleared, non-NSA personnel are often present in
  598. these areas, all Agency personnel must ensure that no classified information is
  599. discussed in an Administrative Area.
  600.  
  601. Classified information being transported within Agency facilities must be
  602. placed within envelopes, folders, briefcases, etc. to ensure that its contents
  603. or classification markings are not disclosed to unauthorized persons, or that
  604. materials are not inadvertently dropped enroute.
  605.  
  606. The normal operational work spaces within an NSA facility are designated Secure
  607. Areas. These areas are approved for classified discussions and for the storage
  608. of classified material. Escorts must be provided if it is necessary for
  609. uncleared personnel (repairmen, etc.) to enter Secure Areas, an all personnel
  610. within the areas must be made aware of the presence of uncleared individuals.
  611. All unknown, unescorted visitors to Secure Areas should be immediately
  612. challenged by the personnel within the area, regardless of the visitors'
  613. clearance level (as indicated by their badge color).
  614.  
  615. The corridor doors of these areas must be locked with a deadbolt and all
  616. classified information in the area must be properly secured after normal
  617. working hours or whenever the area is unoccupied. When storing classified
  618. material, the most sensitive material must be stored in the most secure
  619. containers. Deadbolt keys for doors to these areas must be returned to the key
  620. desk at the end of the workday.
  621.  
  622. For further information regarding Secure Areas, consult the Physical Security
  623. Division (M51) or your staff Security Officer.
  624.  
  625. Items Treated As Classified
  626.  
  627. For purposes of transportation, storage and destruction, there are certain
  628. types of items which must be treated as classified even though they may not
  629. contain classified information. Such items include carbon paper, vu-graphs,
  630. punched machine processing cards, punched paper tape, magnetic tape, computer
  631. floppy disks, film, and used typewriter ribbons. This special treatment is
  632. necessary since a visual examination does not readily reveal whether the items
  633. contain classified information.
  634.  
  635. Prohibited Items
  636.  
  637. Because of the potential security or safety hazards, certain items are
  638. prohibited under normal circumstances from being brought into or removed from
  639. any NSA installation. These items have been grouped into two general classes.
  640. Class I prohibited items are those which constitute a threat to the safety and
  641. security of NSA/CSS personnel and facilities. Items in this category include:
  642.  
  643. a. Firearms and ammunition
  644. b. Explosives, incendiary substances, radioactive materials, highly
  645. volatile materials, or other hazardous materials
  646. c. Contraband or other illegal substances
  647. d. Personally owned photographic or electronic equipment including
  648. microcomputers, reproduction or recording devices, televisions or
  649. radios.
  650.  
  651. Prescribed electronic medical equipment is normally not prohibited, but
  652. requires coordination with the Physical Security Division (M51) prior to being
  653. brought into any NSA building.
  654.  
  655. Class II prohibited items are those owned by the government or contractors
  656. which constitute a threat to physical, technical, or TEMPEST security.
  657. Approval by designated organizational officials is required before these items
  658. can be brought into or removed from NSA facilities. Examples are:
  659.  
  660. a. Transmitting and receiving equipment
  661. b. Recording equipment and media
  662. c. Telephone equipment and attachments
  663. d. Computing devices and terminals
  664. e. Photographic equipment and film
  665.  
  666. A more detailed listing of examples of Prohibited Items may be obtained from
  667. your Staff Security Officer or the Physical Security Division (M51).
  668.  
  669. Additionally, you may realize that other seemingly innocuous items are also
  670. restricted and should not be brought into any NSA facility. Some of these
  671. items pose a technical threat; others must be treated as restricted since a
  672. visual inspection does not readily reveal whether they are classified. These
  673. items include:
  674.  
  675. a. Negatives from processed film; slides; vu-graphs
  676. b. Magnetic media such as floppy disks, cassette tapes, and VCR
  677. videotapes
  678. c. Remote control devices for telephone answering machines
  679. d. Pagers
  680.  
  681. Exit Inspection
  682.  
  683. As you depart NSA facilities, you will note another physical security
  684. safeguard--the inspection of the materials you are carrying. This inspection
  685. of your materials, conducted by Security Protective Officers, is designed to
  686. preclude the inadvertent removal of classified material. It is limited to any
  687. articles that you are carrying out of the facility and may include letters,
  688. briefcases, newspapers, notebooks, magazines, gym bags, and other such items.
  689. Although this practice may involve some inconvenience, it is conducted in your
  690. best interest, as well as being a sound security practice. The inconvenience
  691. can be considerably reduced if you keep to a minimum the number of personal
  692. articles that you remove from the Agency.
  693.  
  694. Removal Of Material From NSA Spaces
  695.  
  696. The Agency maintains strict controls regarding the removal of material from its
  697. installations, particularly in the case of classified material.
  698.  
  699. Only under a very limited and official circumstances classified material be
  700. removed from Agency spaces. When deemed necessary, specific authorization is
  701. required to permit an individual to hand carry classified material out of an NSA
  702. building to another Secure Area. Depending on the material and circumstances
  703. involved, there are several ways to accomplish this.
  704.  
  705. A Courier Badge authorizes the wearer, for official purposes, to transport
  706. classified material, magnetic media, or Class II prohibited items between NSA
  707. facilities. These badges, which are strictly controlled, are made available by
  708. the Physical Security Division (M51) only to those offices which have specific
  709. requirements justifying their use.
  710.  
  711. An Annual Security Pass may be issued to individuals whose official duties
  712. require that they transport printed classified materials, information storage
  713. media, or Class II prohibited items to secure locations within the local area.
  714. Materials carried by an individual who displays this pass are subject to spot
  715. inspection by Security Protective Officers or other personnel from the Office
  716. of Security. It is not permissible to use an Annual Security Pass for personal
  717. convenience to circumvent inspection of your personal property by perimeter
  718. Security Protective Officers.
  719.  
  720. If you do not have access to a Courier Badge and you have not been issued an
  721. Annual Security Pass, you may obtain a One-Time Security Pass to remove
  722. classified materials/magnetic media or admit or remove prohibited items from an
  723. NSA installation. These passes may be obtained from designated personnel
  724. in your work element who have been given authority to issue them. The issuing
  725. official must also contact the Security Operations Center (SOC) to obtain
  726. approval for the admission or removal of a Class I prohibited item.
  727.  
  728. When there is an official need to remove government property which is not
  729. magnetic media, or a prohibited or classified item, a One-Time Property Pass is
  730. used. This type of pass (which is not a Security Pass) may be obtained from
  731. your element custodial property officer. A Property Pass is also to be used
  732. when an individual is removing personal property which might be reasonably be
  733. mistaken for unclassified Government property. This pass is surrendered to the
  734. Security Protective Officer at the post where the material is being removed.
  735. Use of this pass does not preclude inspection of the item at the perimeter
  736. control point by the Security Protective Officer or Security professionals to
  737. ensure that the pass is being used correctly.
  738.  
  739. External Protection Of Classified Information
  740.  
  741. On those occasions when an individual must personally transport classified
  742. material between locations outside of NSA facilities, the individual who is
  743. acting as the courier must ensure that the material receives adequate
  744. protection. Protective measures must include double wrapping and packaging of
  745. classified information, keeping the material under constant control, ensuring
  746. the presence of a second appropriately cleared person when necessary, and
  747. delivering the material to authorized persons only. If you are designated as a
  748. courier outside the local area, contact the Security Awareness Division (M56)
  749. for your courier briefing.
  750.  
  751. Even more basic than these procedures is the individual security responsibility
  752. to confine classified conversations to secure areas. Your home, car pool, and
  753. public places are not authorized areas to conduct classified discussions--even
  754. if everyone involved in he discussion possesses a proper clearance and
  755. "need-to-know." The possibility that a conversation could be overheard by
  756. unauthorized persons dictates the need to guard against classified discussions
  757. in non-secure areas.
  758.  
  759. Classified information acquired during the course of your career or assignment
  760. to NSA may not be mentioned directly, indirectly, or by suggestion in personal
  761. diaries, records, or memoirs.
  762.  
  763. Reporting Loss Or Disclosure Of Classified Information
  764.  
  765. The extraordinary sensitivity of the NSA mission requires the prompt reporting
  766. of any known, suspected, or possible unauthorized disclosure of classified
  767. information, or the discovery that classified information may be lost, or is not
  768. being afforded proper protection. Any information coming to your attention
  769. concerning the loss or unauthorized disclosure of classified information should
  770. be reported immediately to your supervisor, your Staff Security Officer, or the
  771. Security Operations Center (SOC).
  772.  
  773. Use Of Secure And Non-Secure Telephones
  774.  
  775. Two separate telephone systems have been installed in NSA facilities for use in
  776. the conduct of official Agency business: the secure telephone system (gray
  777. telephone) and the outside, non-secure telephone system (black telephone). All
  778. NSA personnel must ensure that use of either telephone system does not
  779. jeopardize the security of classified information.
  780.  
  781. The secure telephone system is authorized for discussion of classified
  782. information. Personnel receiving calls on the secure telephone may assume that
  783. the caller is authorized to use the system. However, you must ensure that the
  784. caller has a "need-to-know" the information you will be discussing.
  785.  
  786. The outside telephone system is only authorized for unclassified official
  787. Agency business calls. The discussion of classified information is not
  788. permitted on this system. Do not attempt to use "double-talk" in order to
  789. discuss classified information over the non-secure telephone system.
  790.  
  791. In order to guard against the inadvertent transmission of classified
  792. information over a non-secure telephone, and individual using the black
  793. telephone in an area where classified activities are being conducted must
  794. caution other personnel in the area that the non-secure telephone is in use.
  795. Likewise, you should avoid using the non-secure telephone in the vicinity of a
  796. secure telephone which is also in use.
  797.  
  798. HELPFUL INFORMATION
  799.  
  800. Security Resources
  801.  
  802. In the fulfillment of your security responsibilities, you should be aware that
  803. there are many resources available to assist you. If you have any questions or
  804. concerns regarding security at NSA or your individual security
  805. responsibilities, your supervisor should be consulted. Additionally, Staff
  806. Security Officers are appointed to the designated Agency elements to assist
  807. these organizations in carrying out their security responsibilities. There is
  808. a Staff Security Officer assigned to each organization; their phone numbers are
  809. listed at the back of this handbook. Staff Security Officers also provide
  810. guidance to and monitor the activities of Security Coordinators and Advisors
  811. (individuals who, in addition to their operational duties within their
  812. respective elements, assist element supervisors or managers in discharging
  813. security responsibilities).
  814.  
  815. Within the Office of Security, the Physical Security Division (M51) will offer
  816. you assistance in matters such as access control, security passes, clearance
  817. verification, combination locks, keys, identification badges, technical
  818. security, and the Security Protective Force. The Security Awareness Division
  819. (M56) provides security guidance and briefings regarding unofficial foreign
  820. travel, couriers, special access, TDY/PCS, and amateur radio activities. The
  821. Industrial and Field Security Division (M52) is available to provide security
  822. guidance concerning NSA contractor and field site matters.
  823.  
  824. The Security Operations Center (SOC) is operated by two Security Duty Officers
  825. (SDOs), 24 hours a day, 7 days a week. The SDO, representing the Office of
  826. Security, provides a complete range of security services to include direct
  827. communications with fire and rescue personnel for all Agency area facilities.
  828. The SDO is available to handle any physical or personnel problems that may
  829. arise, and if necessary, can direct your to the appropriate security office
  830. that can assist you. After normal business hours, weekends, and holidays, the
  831. SOC is the focal point for all security matters for all Agency personnel and
  832. facilities (to include Agency field sites and contractors). The SOC is located
  833. in Room 2A0120, OPS 2A building and the phone numbers are 688-6911(b),
  834. 963-3371(s).
  835.  
  836. However, keep in mind that you may contact any individual or any division
  837. within the Office of Security directly. Do not hesitate to report any
  838. information which may affect the security of the Agency's mission, information,
  839. facilities or personnel.
  840.  
  841. Security-Related Services
  842.  
  843. In addition to Office of Security resources, there are a number of
  844. professional, security-related services available for assistance in answering
  845. your questions or providing the services which you require.
  846.  
  847. The Installations and Logistics Organization (L) maintains the system for the
  848. collection and destruction of classified waste, and is also responsible for the
  849. movement and scheduling of material via NSA couriers and the Defense Courier
  850. Service (DCS). Additionally, L monitors the proper addressing, marking, and
  851. packaging of classified material being transmitted outside of NSA; maintains
  852. records pertaining to receipt and transmission of controlled mail; and issues
  853. property passes for the removal of unclassified property.
  854.  
  855. The NSA Office of Medical Services (M7) has a staff of physicians, clinical
  856. psychologists and an alcoholism counselor. All are well trained to help
  857. individuals help themselves in dealing with their problems. Counseling
  858. services, with referrals to private mental health professionals when
  859. appropriate, are all available to NSA personnel. Appointments can be obtained
  860. by contacting M7 directly. When an individual refers himself/herself, the
  861. information discussed in the counseling sessions is regarded as privileged
  862. medical information and is retained exclusively in M7 unless it pertains to the
  863. national security.
  864.  
  865. Counselling interviews are conducted by the Office of Civilian Personnel (M3)
  866. with any civilian employee regarding both on and off-the-job problems. M3 is
  867. also available to assist all personnel with the personal problems seriously
  868. affecting themselves or members of their families. In cases of serious
  869. physical or emotional illness, injury, hospitalization, or other personal
  870. emergencies, M3 informs concerned Agency elements and maintains liaison with
  871. family members in order to provide possible assistance. Similar counselling
  872. services are available to military assignees through Military Personnel (M2).
  873.  
  874. GUIDE TO SECURITY
  875.  
  876. M51 PHYSICAL SECURITY 963-6651s/688-8293b (FMHQ)
  877. 968-8101s/859-6411b (FANX)
  878.  
  879. CONFIRM and badges Prohibited Items
  880. (963-6611s/688-7411b)
  881. Locks, keys, safes and alarms SOC (963-3371s/688-6911b)
  882. Security/vehicle passes NSA facility protection and compliance
  883. Visitor Control
  884. Inspections
  885. Red/blue seal areas New Construction
  886. Pass Clearances (963-4780s/688-6759b)
  887.  
  888. M52 INDUSTRIAL AND FIELD SECURITY
  889. 982-7918s/859-6255b
  890.  
  891. Security at contractor field site facilities
  892. Verification of classified mailing addresses for contractor facilities
  893.  
  894. M53 INVESTIGATIONS 982-7914s/859-6464b
  895.  
  896. Personnel Interview Program (PIP) Reinvestigations
  897. Military Interview Program (MIP) Special investigations
  898.  
  899. M54 COUNTERINTELLIGENCE 982-7832s/859-6424b
  900.  
  901. Security counterintelligence analysis Security compromises
  902.  
  903. M55 CLEARANCES 982-7900s/859-4747b
  904.  
  905. Privacy Act Officer (For review of security files) Continued SCI access
  906. Contractor/applicant processing Military access
  907.  
  908. M56 SECURITY AWARENESS 963-3273s/688-6535b
  909.  
  910. Security indoctrinations/debriefings Embassy visits
  911. Associations with foreign nationals Briefings (foreign travel,
  912. Security Week ham radio, courier,
  913. Security posters, brochures, etc. LIC, PCS, TDY,
  914. special access, etc.)
  915. Foreign travel approval
  916. Military contractor orientation
  917. Special Access Office (963-5466s/688-6353b)
  918.  
  919. M57 POLYGRAPH 982-7844s/859-6363b
  920.  
  921. Polygraph interviews
  922.  
  923. M509 MANAGEMENT AND POLICY STAFF 982-7885s/859-6350b
  924.  
  925. STAFF SECURITY OFFICERS (SSOs)
  926.  
  927. Element Room Secure/Non-Secure
  928. A 2A0852B 963-4650/688-7044
  929. B 3W099 963-4559/688-7141
  930. D/Q/J/N/U 2B8066G 963-4496/688-6614
  931. E/M D3B17 968-8050/859-6669
  932. G 9A195 963-5033/688-7902
  933. K 2B5136 963-1978/688-5052
  934. L SAB4 977-7230/688-6194
  935. P 2W091 963-5302/688-7303
  936. R B6B710 968-4073/859-4736
  937. S/V/Y/C/X C2A55 972-2144/688-7549
  938. T 2B5040 963-4543/688-7364
  939. W 1C181 963-5970/688-7061
  940.  
  941. GUIDE TO SECURITY-RELATED SERVICES
  942.  
  943. Agency Anonymity 968-8251/859-4381
  944. Alcohol Rehabilitation Program 963-5420/688-7312
  945. Cipher Lock Repair 963-1221/688-7119
  946. Courier Schedules (local) 977-7197/688-7403
  947. Defense Courier Service 977-7117/688-7826
  948. Disposal of Classified Waste
  949. - Paper only 972-2150/688-6593
  950. - Plastics, Metal, Film, etc 963-4103/688-7062
  951. Locksmith 963-3585/688-7233
  952. Mail Dissemination and Packaging 977-7117/688-7826
  953. Medical Center (Fort Meade) 963-5429/688-7263
  954. (FANX) 968-8960/859-6667
  955. (Airport Square) 982-7800/859-6155
  956. NSA/CSS Information Policy Division 963-5825/688-6527
  957. Personnel Assistance
  958. - Civilian 982-7835/859-6577
  959. - Air Force 963-3239/688-7980
  960. - Army 963-3739/688-6393
  961. - Navy 963-3439/688-7325
  962. Property Passes (unclassified material) 977-7263/688-7800
  963. Psychological Services 963-5429/688-7311
  964.  
  965. FREQUENTLY USED ACRONYMS/DESIGNATORS
  966.  
  967. ARFCOS Armed Forces Courier Service (now known as DCS)
  968. AWOL Absent Without Leave
  969. CAO Classification Advisory Officer
  970. COB Close of Business
  971. CWF Civilian Welfare Fund
  972. DCS Defense Courier Service (formerly known as ARFCOS)
  973. DoD Department of Defense
  974. EOD Enter on Duty
  975. FOUO For Official Use Only
  976. M2 Office of Military Personnel
  977. M3 Office of Civilian Personnel
  978. M5 Office of Security
  979. M7 Office of Medical Services
  980. NCS National Cryptologic School
  981. PCS Permanent Change of Station
  982. PIN Personal Identification Number
  983. Q43 Information Policy Division
  984. SDO Security Duty Officer
  985. SOC Security Operations Center
  986. SPO Security Protective Officer
  987. SSO Staff Security Officer
  988. TDY Temporary Duty
  989. UFT Unofficial Foreign Travel
  990.  
  991. A FINAL NOTE
  992.  
  993. The information you have just read is designed to serve as a guide to assist
  994. you in the conduct of your security responsibilities. However, it by no means
  995. describes the extent of your obligation to protect information vital to the
  996. defense of our nation. Your knowledge of specific security regulations is part
  997. of a continuing process of education and experience. This handbook is designed
  998. to provide the foundation of this knowledge and serve as a guide to the
  999. development of an attitude of security awareness.
  1000.  
  1001. In the final analysis, security is an individual responsibility. As a
  1002. participant in the activities of the National Security Agency organization, you
  1003. are urged to be always mindful of the importance of the work being accomplished
  1004. by NSA and of the unique sensitivity of the Agency's operations.
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