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- Here the provider call me caveman -very unpolite-:
- "I find that incredible because I too spent hours on the phone with Ebay today and they were shocked that you were even allowed to open a case given my proper disclosure as stated on the description section of my listing which clearly states: "Ships within 15-35 business days Also Available in WHITE color. Please specify when placing order at Paypal checkout. Brand New Release" There can be no doubt that is was a brand new pre release item offered custom to buyer specifications. In your case, a black phone with 16G. Further, even an early Cro Magnum man from the Jurassic period could have understood that shipping would take place within 15-35 business days, like the listing stated, not the five( 5) business days you waited until you filed your "case"! for not receiving the item! The phone should ship in the coming days, well within the 35 business days stated on our listing."
- My response:
- "Dear provider, By comparing me with a "...an early Cro Magnum man from the Jurassic period..." you broke the profanity policy for sellers http://pages.ebay.com/help/policies/everyone-profanity.html Also, I suggest you to review the site documentation about estimates: http://pages.ebay.com/help/buy/contextual/estimated-delivery.html Also how estimates are calculated based in your responsible description of the item http://pages.ebay.com/help/buy/contextual/domestic-handling-time.-
- html I expect my item being shipped at least on the end of the 35th business day after my payment was done. Also, your behaviour will be reported. Regards, Dario Galvis"
- "Shipment deadline according to the specified delivery date: 7 Feb 2014."
- Here he tries to be unfair with another clients and put me ahead, trying to buy my honesty and delaying my order purposely:
- "We have received your unjustified negative feedback. You wish to create an adversarial situation between us. That is not what i want to happen. I want to resolve this. I ask you as a gentleman to remove the negative feedback. If you are not willing to make peace, although we are prepared to make delivery in the coming days, we will wait to the letter of the offer of shipping in 35 business days, 20 more business days from now or alternatively cancel your transaction and deduct the normal 15% restocking fee. That is not what we want to happen. We want you to be happy with your new custom unlocked phone but we will not be brow beaten or intimidated by you. If you remove your negative feedback, we will push you ahead of others who are waiting and get you shipped within 1-2 days."
- My response:
- "Dear sir, I was offended by your comparison with an caveman. I do not agree with the delivery date estimated by ebay according to your item description, nor is my objective to intimidate you. please do not push me ahead of others, be fair with them. I will wait and by doing so, honour their rights. Truly yours, Dario Galvis"
- And now he tries to sue me:
- Mr. Dario Galvis, we are exercising our constitutional right to sue you personally in Federal Court. You have damaged our Company. Your acts of defamation, Slander, Libel and Intentional Interference with an advantageous business relationship have been documented. Your acts were calculated, malicious and intentional. We will seek punitive damages in excess of $100,000 against you personally. We will do a complete asset search and have liens placed on all your property pending the outcome of our lawsuit against you. You may have to post a bond for the $100,000 we seek as damages against you. We have an appointment tomorrow at 1pm with our Attorneys. If you wish to resolve this like a Man and Gentleman, now is the time because after tomorrow, our lawsuit against you will go all the way."
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