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Dec 4th, 2014
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  1. I’m working in a hobby internet project of 100+ individuals with a non-profit goal with contributors from around the globe working together. Our project aims to use surveys run through SurveyMonkey to achieve progress in a fair and democratic way. As people with unreliable sources of income and a fluid working base of individuals who come and go as they see fit, we originally looked at Strawpoll as a means of obtaining our ideal results, but eventually settled upon the finer methods of SurveyMonkey for saving our results and using filters.
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  3. The issue that I write to you upon then is in regards to your Terms of Service. I noticed that multiple people per account is a violation of your terms of service. Considering that our project is filled with 100+ anonymous college-age students, the prospect of an enterprise account with an annual cost of $7800 is unviable. The concept of a platinum account at $780 annually plus $65 per user monthly is also beyond our means as a non-for-profit project.
  4. This being said, what are the repercussions of a Basic, Select, and/or Gold account having multiple users per a single account? Though we hasten to add, we would not dream of violating your terms of service in any case (hense why we have contacted you for advice). Furthermore, are there any options moving forward that can help us, as a project, afford the more expensive account levels so that we can have multiple users without having to violate the terms of service?
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  6. We view SurveyMonkey to be in our enterprise and is as vital to our continuance as any individual member. We have seen SurveyMonkey be used in such positive lights elsewhere and we wish to recreate the success that other groups have had with SurveyMonkey, but from an economic standpoint, we as a "ragtag" group of young adults, cannot afford the wonderful benefits that SurveyMonkey offers for group accounts. We are hoping we could work together to work out the best way for us to maximize the potential of the service.
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