EA Sports FIFA Ultimate Team

Reset Internet Settings.

I would advice you to try Resetting your Internet settings.

1. You are advised to go to the following Microsoft Help article: http://support.microsoft.com/kb/923737

2. Then go to select either option 1 or option 2 depending on your OS and preferences.

3. Then set the Category to Connectivity/Performance Issues and the Issue to Connectivity/Latency.



2. Flush and Reset DNS Cache.

Now please try to Flush and Reset DNS Cache.

1. You are advised to go to our help article: http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

And it will help you to Flush and Reset DNS Cache.


3. Clean boot.

Now we will be performing the Clean Boot process after which you need to restart the PC so that new changes can take effect.

Clean boot steps can be found on this help link http://help.ea.com/en/article/how-to-clean-boot-your-pc/ .


4. Reset the Hosts file back to the default



5. Power Cycle a Modem and Router

1. Ask the customer to unplug their modem and router for one minute.
2. After one minute has passed, ask the customer to plug back in the modem.
3. Next, have them plug the router back in.
4. Ask the customer to reboot their system (PC or console).
5. Then have them try logging into the game or service again.


6. Bypass a Router