According to our logs, you have received in-game assets (ISK or other items) from characters which have been verified as having been involved in selling these assets for real money. We can only conclude that you have bought these assets for real money and we are therefore issuing a formal warning in accordance with our policies since this is a breach of the EULA section 6.B. We have also removed the ISK or assets or estimated ISK value of the assets or profit you gained by selling the assets from your character.



As we have mentioned, buying in-game items from illicit sources such as ISK selling/Real Money Trading websites or auction sites is a serious EULA violation and is damaging to our game world. The ISK or assets you obtained will have been acquired by hacking into other player’s accounts, by buying PLEX with stolen credit cards or by using modified clients and macros. We hope that you understand, in light of these facts, why we must take action against such activities.



If you need to supplement your wallet balance by buying more ISK, then you have the option to buy PLEX from the EVE Online website and then sell them on the market, as this is the only way that you may buy ISK legitimately. Please note that only CCP sells PLEXs legally and no one else. We also sincerely hope that this will be the only time that we will have to issue a warning of this nature and should point out that any other similar incidents in the future will lead to further action being taken against your account, up to and including a permanent ban.



We should point out that if you wish to contest this warning then you may file a support ticket either in-game or from the EVE Online website. Please do not reply to this mail as it will not receive a response from Customer Support. These sort of issues can only be dealt with through the ingame support ticket system.



Regards,


EVE Online Customer Support