I'd choose these five as most exciting
+Dig through activity logs to troubleshoot a customer's broken Zap
+Write and maintain thousands of pages of help documentation
+Analyze thousands of support tickets to spot trends the product team can use
+Make Zap templates to help showcase the thousands of ways customers can use Zapier
+Work with the product team to develop a new feature based on feedback from customers

and these five are the least exciting
-Help resolve billing issues for customers over the phone
-Manage a support team
-Find and recruit teammates for the support team
-Scheduling shifts and collaborating as part of a growing cohesive support team
-Recieve 20+ inbound phone calls per day and help them solve their issues