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Sep 4th, 2012
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  1. Melina F: Hi, my name is Melina F. How may I help you?
  2. Jon: I am trying to send money to someone in Sweden
  3. Jon: I have no idea what the "Bank Code" is, although I do have a BIC/SWIFT
  4. Jon: Also, the account number the person has provided for me won't fit into the account number box (it says only 10 characters permitted!)
  5. Jon: I do know the name of the bank
  6. Melina F: Please contact the receiver and ask him/her the information needed for the transfer
  7. Melina F: We apologize for any inconvenience.
  8. Jon: I have, this is the information he provided.
  9. Jon: There must be a database where I can look this information up?
  10. Melina F: Western Union does not offer that kind of information
  11. Melina F: We apologize for any inconvenience.
  12. Melina F: Is there anything else I can help you with today?
  13. Jon: Yes, it requires his bank account number
  14. Jon: the number he has provided
  15. Jon: is greater than 10 characters in length
  16. Jon: and the box where I enter it doens't allow more than 10 characters
  17. Melina F: If you have any further questions, please do not hesitate to contact us again.
  18. Melina F has disconnected.
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