[hora]
exten => 10,1(bomdia),Playback(silence/1)
exten => 10,n,Playback(ura/bom-dia)
exten => 10,n,Goto(vono,s,timeout)
exten => 11,1(boatarde),Playback(silence/1)
exten => 11,n,Playback(ura/boa-tarde)
exten => 11,n,Goto(vono,s,timeout)
exten => 12,1(boanoite),Playback(silence/1)
exten => 12,n,Playback(ura/boanoite)
exten => 12,n,Goto(vono,s,timeout)

exten => 13,1(foradohorario),Playback(silence/1)
exten => 13,n,Playback(ura/tecnospeed3)

[tronco]
exten => s,1,Goto(vono,s,1)

[tronco2]
exten => s,1,Goto(ramaisentradagravar,1010,1)

[vono]
exten => s,1,Answer()
exten => s,n,NoOp(#### calleridnum = ${CALLERID(NUM)} #####)
exten => s,n,Playback(silence/2)
exten => s,n,GotoIfTime(06:00-11:59|mon-fri|*|*?hora,10,bomdia)
exten => s,n,GotoIfTime(12:00-18:15|mon-fri|*|*?hora,11,boatarde)
exten => s,n,GotoIfTime(06:00-11:59|sat|*|*?hora,10,bomdia)
;exten => s,n,GotoIfTime(18:10-07:50|mon-fri|*|*?hora,13,foradohorario)
;exten => s,n,GotoIfTime(00:00-23:59|sat-sun|*|*?hora,13,foradohorario)
exten => s,n(timeout),Set(TIMEOUT(response)=20)
exten => s,Playback(silence/1)
exten => s,Playback(silence/1)
exten => s,n,Background(ura/obrigada|500|1000|)
exten => s,n,Background(ura/ura|500|1000|)
exten => s,n,StartMusicOnHold(default)
exten => s,n,WaitExten(5)

exten => h,1,NoOp(#### hangup origem = ${CALLERID(NUM)} ####)

exten => t,1,Goto(ramaisentradagravar,1020,2)
exten => i,1,Goto(ramaisentradagravar,1020,2)

exten => 1,1,Set(LANGUAGE()=br)
exten => 1,n,NoOp(### suporte ${CALLERID(NUM)} ###)
exten => 1,n,Set(DB(rech/${CALLERID(NUM)})=${EXTEN})
exten => 1,n,Set(siga=${DB(CFIM/${EXTEN})})
exten => 1,n,GoToIf($["${siga}" = ""]?mail:siga)
exten => 1,n(siga),GoTo(${EXTEN},${siga},1)
exten => 1,n(mail),Set(Mail=${DB(Mail/${EXTEN})})
exten => 1,n,GotoIf($["${Mail}" = ""]?disca:voicemail)
exten => 1,n(disca),Set(arquivo=/home/asterisk/gravar/${UNIQUEID})
exten => 1,n,Dial(Sip/1040,25,tT)
exten => 1,n,Dial(Sip/1030,25,tT)
exten => 1,n,Dial(Sip/1040,15,tT)
exten => 1,n,Dial(Sip/1030,15,tT)
exten => 1,n,GoTo(vono,s,2)
exten => 1,n(hangup),Hangup()

exten => 2,1,NoOp(### comercial ${CALLERID(NUM)} ###)
exten => 2,n,Goto(ramaisentradagravar,1010,2)

exten => 3,1,NoOp(### financeiro ${CALLERID(NUM)} ###)
exten => 3,n,Goto(ramaisentradagravar,1020,1)

exten => 4,1,NoOp(### atendente ${CALLERID(NUM)} ###)
exten => 4,n,Set(LANGUAGE()=br)
exten => 4,n,Set(arquivo=/home/asterisk/gravar/${UNIQUEID})
;exten => 4,n,MixMonitor(${arquivo}.wav|av(0)V(0)|/usr/local/bin/gomonitor ${arquivo})
exten => 4,n,Dial(Sip/1020,25,tT)
exten => 4,n,Dial(Sip/1040,25,tT)
exten => 4,n,Dial(Sip/1030,25,tT)
exten => 4,n,Dial(Sip/1010,120,tT)
exten => 4,n(hangup),Hangup()