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Apr 16th, 2012
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  1. Dear Customer:
  2. This notice is to inform you that we have suspended the FINAL FANTASY XI service account registered to this e-mail for one or more violations of the FINAL FANTASY XI User Agreement that occurred on 03-21-2012.
  3.  
  4. We have confirmed that you have violated the following rules and agreements
  5. upon an investigation.
  6.  
  7. ------------------
  8. FINAL FANTASY XI User Agreement
  9. 2.1 Cheating and Botting. You may not create or use any cheats, bots, automation software, hacks, mods or any other unauthorized software designed to modify the Game and gameplay. In addition, you may not take advantage of game system bugs and exploits during gameplay.
  10. ------------------
  11.  
  12. Based on the actions in this most recent incident and any prior record on the service account, we have suspended the FINAL FANTASY XI service account registered to this e-mail in accordance with the FINAL FANTASY XI User Agreement. The suspension will last a minimum of 72 hours starting 03/22/2012 0:00 until 03/25/2012 0:00 during which time you will be unable to access FINAL FANTASY XI. You will lose access to the service account for the duration of the suspension.
  13.  
  14. For information on prohibited activities in FINAL FANTASY XI, please refer to the Square Enix Account Terms of Use, the FINAL FANTASY XI User Agreement, and the following URL:
  15. http://support.na.square-enix.com/rule.php?id=20&la=1
  16.  
  17. As your account has been suspended due to a violation, you will be unable to create another FINAL FANTASY XI service account for the duration of the suspension. If we find that you have created another FINAL FANTASY XI service account, we reserve the right to suspend that account as well in our sole discretion. Any further violations may result in termination.
  18.  
  19. If you suspect the violation resulted from unauthorized access to the FINAL FANTASY XI service account or the actions of an unauthorized third party who is not your parent or legal guardian, or if there are other points you wish to clarify, please review the following information on the Square Enix Support Center.
  20. http://support.na.square-enix.com/faqarticle.php?id=20&la=1&kid=57402
  21.  
  22. This message has been sent to you for notification purposes only, and we are unable to address further inquires via replies to this email. Should you have any additional questions or concerns, we ask that you visit the SQUARE ENIX Support Center at [http://support.na.square-enix.com/]
  23.  
  24. - SQUARE ENIX Account Administrator
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