INSERT INTO `glpi_tickets` (`users_id`,`content`,`name`,`user_email`,`use_email_notification`,`urgency`,`itemtype`,`requesttypes_id`,`entities_id`,`impact`,`priority`,`users_id_recipient`,`status`,`global_vali
dation`,`date`,`groups_id`,`groups_id_assign`,`items_id`,`users_id_assign`,`suppliers_id_assign`,`ticketcategories_id`,`date_mod`) VALUES (\'293\',\'Здравствуйте!Не открывается 1с 7.7 или открывается сразу 256
 раз. \\n \\n С уважением,\\n uuuuuuuuu mmmmm \\nБухгалтер \\n Компания XXXX \\n-------------------------------------------- \\n Раб.: +7 (495)zzzzzzzz (доб. 1222) \\n yyyyyyyyyyy @ XXXX . ru \\n -------------
------------------------------- \\n Информационнаябезопасность вашего бизнеса \\n http://www.XXXX.ru   |  http://XXXXblog.livejournal.com \\n Входит в XXXXGroup \\n www.XXXXXXXXXXXX\',\'Здравствуйте!Не открыва
ется 1с 7.7 или открывается сразу 256 раз. \\n \\\',\'[email protected]\',\'1\',\'3\',\'\',\'2\',\'6\',\'3\',\'3\',\'293\',\'new\',\'none\',\'2011-01-31 16:54:44\',0,0,0,0,0,0,\'2011-01-31 16:54:44\')

Error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '[email protected]','1','3','','2','6','3','3','293','new','none',
'2011-01-31 1' at line 1

CREATE TABLE IF NOT EXISTS `glpi_tickets` (
  `id` int(11) NOT NULL auto_increment,
  `entities_id` int(11) NOT NULL default '0',
  `name` varchar(255) collate utf8_unicode_ci default NULL,
  `date` datetime default NULL,
  `closedate` datetime default NULL,
  `solvedate` datetime default NULL,
  `date_mod` datetime default NULL,
  `status` varchar(255) collate utf8_unicode_ci default 'new',
  `users_id` int(11) NOT NULL default '0',
  `users_id_recipient` int(11) NOT NULL default '0',
  `groups_id` int(11) NOT NULL default '0',
  `requesttypes_id` int(11) NOT NULL default '0',
  `users_id_assign` int(11) NOT NULL default '0',
  `suppliers_id_assign` int(11) NOT NULL default '0',
  `groups_id_assign` int(11) NOT NULL default '0',
  `itemtype` varchar(100) collate utf8_unicode_ci NOT NULL,
  `items_id` int(11) NOT NULL default '0',
  `content` longtext collate utf8_unicode_ci,
  `urgency` int(11) NOT NULL default '1',
  `impact` int(11) NOT NULL default '1',
  `priority` int(11) NOT NULL default '1',
  `user_email` varchar(255) collate utf8_unicode_ci default NULL,
  `use_email_notification` tinyint(1) NOT NULL default '0',
  `realtime` float NOT NULL default '0',
  `ticketcategories_id` int(11) NOT NULL default '0',
  `cost_time` decimal(20,4) NOT NULL default '0.0000',
  `cost_fixed` decimal(20,4) NOT NULL default '0.0000',
  `cost_material` decimal(20,4) NOT NULL default '0.0000',
  `ticketsolutiontypes_id` int(11) NOT NULL default '0',
  `solution` text collate utf8_unicode_ci,
  `global_validation` varchar(255) collate utf8_unicode_ci default 'none',
  PRIMARY KEY  (`id`),
  KEY `date` (`date`),
  KEY `closedate` (`closedate`),
  KEY `status` (`status`),
  KEY `priority` (`priority`),
  KEY `request_type` (`requesttypes_id`),
  KEY `date_mod` (`date_mod`),
  KEY `users_id_assign` (`users_id_assign`),
  KEY `groups_id_assign` (`groups_id_assign`),
  KEY `suppliers_id_assign` (`suppliers_id_assign`),
  KEY `users_id` (`users_id`),
  KEY `ticketcategories_id` (`ticketcategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `solvedate` (`solvedate`),
  KEY `ticketsolutiontypes_id` (`ticketsolutiontypes_id`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `global_validation` (`global_validation`)
) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=5545 ;