Anna Chow
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###EDUCATION

**University of California, Berkeley** 2012
<br>B.A. in Integrative Biology, B.A. in Art Practice
<br>Cumulative GPA: 3.42

###EXPERIENCE

***Technician Assistant/Receptionist*** at **VCA Lawrence Animal Hospital**, Santa Clara, CA
<br>Apr 2015 - present

* Audited daily transactions and investigated monetary discrepancies for corporate accounting.
* Provided excellent customer service, including translating between Mandarin and English.
* Assisted doctors, technicians, and other staff in providing comprehensive health services.

***Animal Keeper Intern*** at **Oakland Zoo**, Oakland, CA
<br>Sept 2014 – Dec 2014

- Documented the health and diet of pancake tortoises using Microsoft Excel and Powerpoint.
- Practiced husbandry of zebras, snakes, lizards, tortoises, birds, and primates.
- Communicated clearly with staff and volunteers to assure safety of humans and animals
- Trained zebras, tamarins, and macaws to reinforce positive behavior and commands.

***Wildlife Rehabilitation Intern/Volunteer*** at **Lindsay Wildlife Museum**, Walnut Creek, CA
<br>Mar 2013 – Sept 2014

- Applied proper restraining techniques on large birds of prey and sharp-clawed mammals.
- Administered subcutaneous medication and fluids to various birds, snakes, and mammals.
- Detected flagellated and ciliated parasites from oral swabs using light microscopy.
- Informed the public via phone about wildlife and how to bring injured animals to the hospital.

***Ad Operations Intern*** at **GraphScience**, Palo Alto, CA
<br>Mar 2013 – July 2013

- Coordinated strategy, budget, and execution of social media marketing plans to drive customer acquisition and revenue for Nordstrom and Williams-Sonoma.
- Led strategic conversations with clients to define goals, provide recommendations, deliver in-depth reporting, and analyze campaigns.
- Collaborated with cross functional teams to launch and optimize campaigns.
- Connected with Facebook to understand goals, functionality, and implementation of new products and campaign strategies.
- Worked with offshore engineering team to propose product features and resolve issues.
- Circulated weekly, monthly and ad hoc reports tracking KPIs such as ROI and Revenue.
- Analyzed performance data to optimize budgeting, targeting, and creative strategies.
- Managed all marketing assets, including landing page, ad copy, and creative, in a timely manner using a proprietary content management system.

###SKILLS

Computer: Microsoft Office, Acrobat, Photoshop, Illustrator, Premiere, Final Cut, Autodesk Maya, Marvelous Designer, HTML, CSS, Java
<br>Artistic: Web design, Graphic design, Video editing, 3D modeling, Animation, Digital illustration, Ceramic sculpture, Chinese calligraphy/painting
<br>Language: Fluent in English and Mandarin Chinese