You have been transferred to: [Manny P.].
[Manny P.]
Hi Steve.

[irate customer]
I bought an RS100-E8
I installed an i3-4150
i get no video on power up
the cpu compatibility list this page http://www.asus.com/…tions/RS100E8PI2/HelpDesk_CPU/
shows the cpu supported
but has a note saying "Not Support the integrated Graphics Controller"
I don't know which controller it refers to
the one in the motherboard, or the one on the CPU
I cant believe you would list a cpu as compatible and have it result in no video on powerup
?
[Manny P.]
Please accept my apology for the inconvenience this has caused you. I will help you fix this issue.

Did you change/update the BIOS?

[irate customer]
how could i have done that with no video?
it has never had any video. i just got it, put in cpu and ram, power up. no video
[Manny P.]
Step 1.  Enter the Advanced Mode
Step 2.  Go to the "Tool menu"
Step 3.  Select "ASUS EZ Flash Utility"
Step 4.  Select BIOS file to perform the BIOS update process
Step 5.  Reboot the system, and enter the BIOS again
Step 6.  Press [F5] to Load Optimized Defaults
Step 7.  Press [F10], save configuration and reset
In BIOS environment, the motherboard doesn’t support the USB which format is NTFS. Please convert the USB format to FAT32.
Please click on the below link to download the BIOS file:

[irate customer]
8:24 pmI tried it with no ram, to see if POST would detect it. It did. gave me some beeps meaning 'no ram'
are you even reading what I'm typing?
THERE IS NO VIDEO
I CANT SEE THE SCREEN TO DO ANYTHING
[Manny P.]
http://www.asus.com/in/support/FAQ/1008279/

Please click on the above link.

[irate customer]
You've almost convinced me that you're a bot.
i cannot do what is shown on that page because THERE IS NO VIDEO
NOTHING ON THE SCREEN
[Manny P.]
I apologize, Steve.

Give me a minute.

I will check it real quick.

The video link is temporarily unavailable, Steve.

[irate customer]
you missunderstand me.
The computer, RS100-E8-PI2, which i am trying to set up, displays nothing on the screen during power up
no POST
no memory test
NOTHING
I'm not referring to a link to a video on a support page