Me:MY PACKAGE WASS FILLED WITH A BANNAN???
Amazon:Hello and thanks for contacting Amazon chat support, my name is Ignacio and I will be helping you today with your questions
Me:Hello whats your name?
Amazon:Ignacio
Patrick what is Bannan?
Me:A BANANA
LIKE FRUIT
Amazon:I'm really sorry for this inconvenience with your order, I will gladly help you today
Oh!
This is odd, very odd!
This is not supposed to happen at all
Me:Yes..
It was a gift for my son
and then you guys send me a banana?
Like wat?
And the funny part is that he doesn't even like banana's
Amazon:Yes of course, I can send you a replacement for this item and you can send back this one that is covered with banana
Me:Well, he doesn't want to buy those items anymore as gift
You understand me wrong btw
The package was empty
Only a banana was inside
not the item's I orderd.
Amazon:I get it know, I'm sorry for this
In this case this may be a prank from someone
I would request a replacement
Me:Well, who would like to prank me from Amazon?
Amazon:Not from Amazon
Me:I would like to get a refund
Amazon:Anyone else that could have access to the package
Me:Not a replacement since I don't really trust those books anymore
That can be a joke
Its a pretty good joke tho but not funny that it happend to me..
Amazon:All right, then a refund will be requested immediately
Me:Well I want to get a amazon giftcard if that's psoible
since my son wants to buy it
and He's pretty mad since it was his birtday gift..
Amazon:Unfortunately that's not an option
Me:I would like to give him the card then.
Please ask a higher person then..
I got a banana in my package?
I mean wut?
Amazon:I'm giving you the refund Sir
You can buy the gift card with the refund
Me:Please connect me to a supervisor or however you call it..
Amazon:Sure, one moment please
Me:He might understand that this is very sirious like..
Amazon:Yes, but as any other missing package or lost item, we just have access to a refund
Me:I used Amazon for so long
Amazon:I'm contacting a supervisor now
Me:and now you guys just do this?
It was a gift for my son
Now he didn't get a gift for his b-day?
And you guys don't even take the time to get me a Amazon GiftCard?
I'v used Amazon for so long and never seen this bad side from Amazon..
Like its a BANANA
Amazon:Sorry for the inconvenience with this order, I will connect you immediately with our supervisor so you can get the service that you are requesting today
Me:oke.
A Customer Service Associate will be with you in a moment.
You are now connected to Dana M from Amazon.com
Dana M:Hello Patrick. My name is Dana and I'm a member of leadership here at Amazon. Please give me a moment to look over your conversation with the previous representative so I can become familiar with your issue, and I'll be with you in a moment.
Me:Alright dana so funny, your name looks like banana. It this a inside joke or something?
Dana M:No, I assure you that it's not. The action I can take is to issue a refund to the payment method for this order. We don't have the option to request a gift card. You can, however, purchase a Gift Card using the funds that will go back to your card.
Me:Wauw
So you guys first of all send me a BANANA, A BANANA I REPEAT
Like his birtday is today
The refund takes how long?
3 days?
Then I cant even give him a birtday present?
This is VERY bad from Amazon
Dana M:We process them immediately, however it takes the bank itself 2-3 business days to show the funds in your account.
Me:YES BUT YOU GUYS MADE THE FAULT
NOT ME
BY PUTTING IN A BANANA
I WANT MY REFUND ON A AMAZON GIFTCARD
SEND TO MY SONS AMAZON ACCOUNT
IV USED AMAZON FOR SO LONG
AND YOU GUYS TREAT ME LIKE NOTHING
SENDING ME BANANAS
ON MY SONS BIRTDAY
WHAT IS THIS?
Dana M:I can issue a promotional certificate to your account for $20 good towards the purchase of future items and as apology for this mixup. We cannot request a gift card, sir. It is not a possible action. Period.
we can refund the original card or send a replacement.
Me:I WOULD LIKE A REPLACEMENT TO MY SONS HOUSE THEN
Dana M:I'm sorry this happened it all, especially at such an inopportune time, however we simply cannot refund a gift card. I am however, happy to replace it to your sons house. Is his Address already on your account?
Me: YES
~~~~~~~~~~~~~~And thats how it goes niggaz!