Uber started offering weekday guarantees for my city this week. Terms are average at least 1 trip per hour, 80% acceptance rate, all rides must originate in my city, etc. I logged on, got a ping, did the trip, went back online afterwards, didn't get anymore pings so I headed to my house with the app on. I live on the edge of the city, but with the same city's mailing address.

My phone rings about 1 mile from my house. It's an ops manager for our market, telling me that to participate in the guarantee I needed to be in town and not "just sitting at my house". He said for the past 3 days he had been watching me be online from my house, and that wouldn't count for the guarantee. I told him I hadn't just been sitting at my house, that I had just completed a trip actually. He said he didn't have my trip data in front of him, but he just wanted to let me know that guarantee wouldn't apply to me since I wasn't near downtown.

I've met the terms of the guarantee. I've averaged closer to 2 trips per hour instead of the minimum 1. I've not declined a single trip. I have a 4.88 rating. He was so condescending and unwilling to hear my side of the story. This company just made news about stalking reporters, so drivers are obviously fair game, too!